I have not been able to play this game once. I cannot find any reference to the above error code, or any list anywhere of error codes to know where to start troubleshooting.
Very frustrating. I tried uninstalling and reinstalling, ended up with the same issue.
GUID: d62456b6-d41e-4bb4-8263-811d763d7c7e
Log File:
Info Type:
I seem to have the same symptoms, but the GUID is different.
Reproduction steps:
Open steam, select Warhammer: Vermintide 2
Click play
Wait for launcher to appear
Make sure that “Official Realm” is selected, and click Play
Observed failure
Launch error
Unexpected error (0xC0020015)
GUID: b4d8578c-9d2a-4d37-b0a3-cb565e25d378
Log File:
Info Type:
Expected behavior:
Vermintide 2 will launch
Additional information:
Launching with “Modified realm” does not cause failure.
Suspect issue from EAC.
Pertinent log file from EAC gamelauncher.log
[Info] Desktop screen settings detected. DPI: 96 DPI Multiplier: 1.000000 BPP: 32.
[Err!] Failed to load localization for: ‘en-US’.
[Warn] Localization error: ‘F’.
[Info] Defaulting to the default localization (en-US).
[Info] Using custom name for Settings.json.
[Info] Settings file full path: ‘D:\Program Files (x86)\SteamLibrary\steamapps\common\Warhammer Vermintide 2\launcher\EasyAntiCheat\Launcher\vermintide2_dx12.json’.
[Info] Start. ExecutablePath: ‘D:\Program Files (x86)\SteamLibrary\steamapps\common\Warhammer Vermintide 2\launcher…\binaries_dx12\vermintide2_dx12.exe’ LaunchParameters: ‘’ WorkingDirectory: ‘’.
[Info] Finished window initialization.
[Info] [LauncherProgress] 0%.
…
Info] [LauncherFinished] EACAsyncResult: 4 Message: ‘Unexpected error. (0xC0020015)’.
[Info] Exit button pressed by user.
[Info] Unloading the EasyAntiCheat library.
[Info] Destroying windows.
[Info] Exit.
I do have process monitor logs. Let me know if you have a dropbox where I can upload it.
Please note, I was able to launch another EAC enabled game, Battlefleet Gothic: Armada 2, without observing a failure.
This is an error produced by our anti-cheat service, Easy Anti-Cheat. If you haven’t already, please repair Easy Anti-Cheat using the EasyAntiCheat_Setup executable located here:
C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat
Furthermore, please ensure the appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and the Easy Anti-Cheat service.
Lastly, please check that the Easy Anti-Cheat service is enabled by:
Open the Command Prompt as an administrator
Enter the command:
services.msc
Locate Easy Anti-Cheat within the list and double-click it
Change ‘Startup Type’ to ‘Manual’
Save your changes
If the above solutions are unsuccessful, I’d recommend you reach out to Easy Anti-Cheat directly: https://www.easy.ac/en-us/support/game/contact/tech/
I figured out it was EAC. I have tried all of that. None of it worked.
EmpIzza
December 5, 2019, 12:24pm
8
Have you tried repairing Vermintide 2 as well in Steam? (I assume you have)
Which version of Windows are you using?
Do you have the lines above this one? Might be helpful.
system
Closed
December 12, 2019, 12:39pm
9
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