We are aware of an issue, which we believe was introduced with the Anniversary update, which is preventing some players from accessing Winds of Magic content correctly.
Regardless of Helmgart Campaign and Dark Omens completions, WoM content is restricted and a message stating that the Helmgart Campaign needs to be completed is shown.
Our backend developers are investigating this issue, and we’ll share updates as soon as we know more!
Apologies for the inconvenience in the meantime.
DLC Issue
I can’t start WOM - I have every helmgart mission beat on at least Veteran. I have purchased the DLC and it is enabled on my steam DLC tab. The missions are not “locked” like I don’t own the DLC, it simply can’t detect that I have beaten every Helmgart campaign mission.
No, I don’t use mods
Constant (100%)
Steam (PC)
@pton5700 sorry to hear this. Please can you provide me with your Steam profile URL e.g. https://steamcommunity.com/id/FatsharkLev/ so we can check your account?
Thanks!
I can’t start WoM too. My version is XBox series X.
I think it has something to do with the anniversary update. What timing lmao I just bought the DLC
@pton5700 thanks for the profile link, and added report @JetXII. We’re currently investigating this issue.
I’ll update when we know more! Apologies for the inconvenience.
DLC Issue
Can’t play Dark Omens, but can play weaves. I completed all Helmgart missions on legend before and again after buying dlc. And i cant play DARK OMENS. but i play weaves. I play dark omens one time before buy it, im invited to game from random lobby. Pls help.
No, I don’t use mods
Constant (100%)
Steam (PC)
Maybe look into Quiet Drink being a part of the completions. It seems like no because completing The Quiet Drink doesn’t unlock Dark Omens. But it won’t if the necessity is there by accident and nothing to tick it into = 1 for the said necessity. Maybe those who don’t have this problem are those who finished The Quiet Drink in one of the previous years where the anniversary update was implemented differently for challenge reasons. If your developer included The Quiet Drink as a Helmgart Mission for the event challenge and forgot about dark omens it could happen.
We now have an internal fix and this issue should be resolved in an upcoming hotfix. Thanks for your patience all!
Fixed in hotfix 6.4.3 for PC.
For console, this fix will be coming in a console hotfix very soon! Thank you for your patience.
This fix is now live on Xbox also.
Hi, same WoM access issue on ps5.
@Bsshadow, we’re working to get a PlayStation hotfix out as soon as possible. There’s a current blocker issue with the build which we’re trying to resolve. If all goes well, we’re hoping to hotfix this week - but there’s a risk of it being delayed until next week. I’ll keep you posted!
Tyvm!
Resolved for PlayStation also with hotfix 6.5.3
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