KNOWN ISSUE: Something went wrong in the Shader Cache Builder process Exit code = 1

Warhammer 40,000: Darktide Technical Support
3

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Crashes on launch every time I try starting the game.
Gives popup error message box:
something went wrong with the shader cache builder process. exit code = - 1073741819
Have tried every single graphics setting combo the game offers.
Fully aware GFX drivers arent the very newest, but they cannot be updated further due to windows version (10.0.15063 Build 15063) which again cannot be updated because further builds does not support disk layout UEFI firmware

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: c8eb6a4a-e33f-4304-853f-fb3d3b4ed01f
Log File:
Info Type:

Error Displayed (If Applicable):
something went wrong with the shader cache builder process. exit code = - 1073741819

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Start the game

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Obzzarver

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Any time

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
cache1
console-2022-11-17-18.29.04-d496d052-6049-4bc6-a6b0-459a0770bc86.log (12.1 KB)
user_settings.config (374 Bytes)
DxDiag.txt (86.5 KB)

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the user_settings.config in this directory
  5. Upload here
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