KNOWN ISSUE: nonexisting_channel / Error Code: 2001

Striges · February 7, 2023, 4:46pm

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Objects got unresponsive (crates) then got d/c’d with error 2001
not able to reconnect, so server crashed?

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
Error: 2001

Steps to Reproduce:
N/A

Mission Name (If Applicable):
Was open area after mid point on hour glass, freight port, after we jumped down.

Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
2003-02-07 17:40-ish CET

Reproduction Rate:
edit: 2/2 games ended like this, so 100%.

Upload Supporting Evidence:

Upload Console Log:
console-2023-02-07-16.14.37-51b197a4-d79d-4bba-9938-a0629f8ff887.log (271.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (299.3 KB)

Striges · February 7, 2023, 5:14pm

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
DC with error 2001

Crash Report (If Applicable):
N/A

Error Displayed (If Applicable):
error 2001

Steps to Reproduce:
100% since patch (2/2 missions)

Play mission as psyker
kill nmy
get tossed out
not able to reconnect, so server crashed?

Mission Name (If Applicable):
no clue. hopefully you have it in logs

Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
2023-02-07 18:09 CET

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
console-2023-02-07-16.14.37-51b197a4-d79d-4bba-9938-a0629f8ff887.log (400.5 KB)

Upload darktide_launcher.log:
darktide_launcher.log (299.3 KB)

PMR74 · February 9, 2023, 5:19pm

Issue Description:
Kicked out of mission due to 2001 error message near the end.

Crash Report (If Applicable):
console-2023-02-09-15.40.09-62be818c-0375-48e2-a109-57bf46003d46.log (386.9 KB)

Steps to Reproduce:

Was playing an Ogryn Skullbreaker.
Selected Hab Dreyko Investigation, with sub mission to collect 3x scriptures and we had a full squad of non-bot players.
All the scriptures were collected.
Entered the second stage of the final area scanning around the plague tree.
Game crashes before the second scans start.

Platform:
Steam

Player ID:
[Steam Community :: Penguin Rebel]

Approx. Time of Issue & Timezone:
[02/09/2023, 11:05AM] [CT]

Oaker · February 13, 2023, 11:38am

Steps to Reproduce:
Happens during every map i play, since 2-3 weeks.
2-3 disconnects. Gets usually better after some time.

Platform:
Steam

Player ID:
fraggn_aut/ Steam Community :: Lewt /Lewt

Aprox. Time:
12:15pm UTC+1

console-2023-02-13-11.01.02-aba3bfa8-dc9a-41e1-b300-92bff6a68aa7.log (187.0 KB)

Edit: And here the same, every game lags and disconnects. The game is unplayable since weeks for me.

console-2023-02-13-11.40.57-35f112fb-4bf8-4c18-a5c8-0104831cdc13.log (443.1 KB)

Striges · April 2, 2023, 9:11pm

PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD

error 2001

Issue Description:
Mid part of game, nmy start walking all through ceilings, floating in air etc.
Crash out of game with varying errors. This time 2001.
Not offered to reconnect, just threw me out to char select…

Steps to Reproduce:
Happens randomly

Mission Name (If Applicable):
Most maps, this time Enclavum Baross

Platform:
[Steame]

Player ID:
Steam Community :: Striges <— WHY do you need this???

Approx. Time of Issue & Timezone:

23:08 CEST (UTC+2)

Reproduction Rate:
Rare (<10%)

Upload Supporting Evidence:
N/A

Upload Console Log:
console-2023-04-02-20.44.33-0f58157c-23ea-4bc0-8fe8-d293878e6af6.log (193.8 KB)

Upload darktide_launcher.log:
darktide_launcher.log (481.9 KB)

myheartislessthan3 · May 22, 2023, 7:16pm

Issue Description:
Error Code 2001, mission aborted, no option to reconnect.

Error Displayed (If Applicable):
Disconnected from server (Error Code: 2001)

Steps to Reproduce:

Mission Name (If Applicable):
Relay Station TRS-150 / HI Shock Troop Gauntlet

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
12:00 PDT

Upload Supporting Evidence:

Upload Console Log & darktide_launcher.log:
Trimmed my 35MB console log to just before the error occurred:
console-2023-05-22-17.44.49-41ed75e5-44ca-4902-8875-dc80b7845d70-trimmed.txt (425.3 KB)

Redy2Snap · June 1, 2023, 9:19pm

EDIT: Added a couple other errors that I regularly get under the same circumstances.

Issue Description:
Disconnect with error 2001, 2004, and/or 2014 every time I try to join a match, and most of the time when I try to load into the Mourningstar

Crash Report (If Applicable):
N/A

Steps to Reproduce:
Press start on character select screen or attempt to join a match. Error occurs at some point during the loading screen, time varies.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
Consistent issue since launch regardless of time of day. US West

Upload Console Log:
console-2023-06-01-20.21.46-b499b931-909d-48be-8618-ae00ce4d7cf5.log (722.5 KB)

Davekian · June 4, 2023, 5:58pm

Since 1.1.2 I haven’t been able to get anywhere besides loading into the Mourningstar. I get kicked out before I can do anything. Internet connection is hardwired and stable. And I have the specs to run the game. Same setup since launch.

davidtherelentless · October 12, 2023, 4:31am

Error Displayed (If Applicable):
2001

Steps to Reproduce:
got into a quick play in low graphics because I have minimum ram requirements

Mission Name (If Applicable):
Any.

Platform:
[Steam]
PC Specs avaialable in crash log

Player ID:
Pickolas cage

Approx. Time of Issue & Timezone:
10:16 pm and 10:20 bogota colombia

DraviicAlterius · October 14, 2023, 11:26pm

Known Error from 2022, still very present in 2023 nearly a year later unfortunately.

Error Code 2001.
Steps to recreate?
1: Attempt to login to the game.
2: Wait in the main hub for ~15-30 seconds.
3: Behold the character selection screen as you are presented with Error Code 2001.

I have tried adjusting my internet connections and disabling Isvp6, I have tried updating and adjusting my graphics drivers and I do meet and exceed minimum system requirements for the game. I had originally stopped playing the game when I could not get the game to work consistently, post the Beta. I then fully reinstalled the game, had a couple weeks recently where Error Code 2001 did not plague me and I was able to level a character and enjoy the game I paid for, before now being denied the ability to play it once again.

FatsharkJulia · October 16, 2023, 2:58pm

To anybody still experiencing Error Code: 2001, could you try disabling Portrait Rendering?

You can do this via ‘Settings’ → ‘Interface’:

command_codes · October 22, 2023, 4:44pm

this did not help unfortunately

2001 has made game unplayable this weekend. Last few weeks seemed ok

Could be ISP issue, but testing suggests no dropped packets and good bandwidth throughput. Some regional network thing

on US East

moolkin · October 23, 2023, 1:56pm

Issue Description:
Got “nonexisting_channel / error code: 2001” everytime i load into the hub.
Steps to Reproduce:
It happens everytime i load into a game hub.
Platform:
Steam
Player ID:
Steam ID: 76561198094749879
Approx. Time of Issue & Timezone:
Everytime.
Reproduction Rate:
Constant.
Console Log:
console-2022-11-20-12.53.03-a9ac951e-27b5-497f-863a-1f3fc60f7fdf.log (66.3 KB)
console-2022-11-22-10.36.13-b4d71863-1044-4b0b-a521-90dda9ef36d3.log (252.9 KB)
console-2022-11-22-11.38.01-7d58cc65-4427-44d8-a9a0-bc2eb1fe32a7.log (278.6 KB)
console-2022-11-23-11.32.31-c9868cd3-e994-4fd9-a582-2f9bf1ae08f4.log (220.0 KB)
console-2022-11-23-12.00.33-287da773-3a33-46fc-a837-0645ac97a50b.log (281.8 KB)

Game is not playble.

Rin · November 10, 2023, 6:20am

Good evening,

Thank you very much for making this awesome game! I am recently encountering severe lagging and disconnected by Error code 2001. I have attached the log and my information for you to review.

This issue started since past three weeks, before that everything works fine. I am living on the East Coast of United States. Please let me know if you need any additional information.

Thank you,

Rin

Issue Description:
Severe lagging
Disconnect by the server
Error code 2001

Platform:
Steam

Player ID:
[Steam Profile URL]: Steam Community :: Rin

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE] 11/10/2023 Approximately between EST 0:30 ~ 1:00

Crash Report (If Applicable):
darktide_launcher.log (921.2 KB)
console-2023-11-09-17.41.57-d1bc5932-4746-4f1e-b68e-868cad4da1d1.log (266.5 KB)
console-2023-11-10-04.44.17-7218d431-e230-46a5-9944-72daab29c545.log (1.1 MB)

Topic		Replies	Views
Nonexisting_channel not on "known issue" Technical Support acknowledged	11	363	November 22, 2022
NoExisting_Channel disconnection error Technical Support acknowledged	1	210	November 22, 2022
Code 2001/9999 Error - nearly unplayable Technical Support acknowledged	12	1661	January 21, 2023
Errors 2001/2014 Technical Support need-more-info	5	577	November 20, 2023
Server Disconnect Technical Support acknowledged	2	48	August 31, 2024

KNOWN ISSUE: nonexisting_channel / Error Code: 2001

23:08 CEST (UTC+2)

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