KNOWN ISSUE: nonexisting_channel / Error Code: 2001

Warhammer 40,000: Darktide Technical Support
103

See post above ;

darktide_launcher.log (57.9 KB)
console-2022-12-04-20.19.51-c8f6b070-b824-448b-90d5-9ecd3b1e8517.log (546.1 KB)

104

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

**Issue Description:I get the error code 2001 every time I try to play DarkTide, My game will be running smooth frames wise but for some reason my internet is extremely bad or something. When I play other games such as Call of Duty Modern Warfare 2, I have no such problems with internet nor fps issues. I can walk around the lobby area fine except for my player model glitching a little bit and sometimes I can make it to the game selection thing but right after my game will say ā€œError code 2001ā€ then either crash or just bring me to the character selection screen.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

**Error Displayed (If Applicable):2001

**Steps to Reproduce:I have no idea about how to exactly recreate this issue other than having a bad pc, corrupted files, or bad internet. I unfortunately donā€™t have any of those
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

**Platform:Steam
[Steam/Microsoft Store]

**Player ID:76561199050528143
[Steam ID/Steam Profile URL/GamerTag]

**Approx. Time of Issue & Timezone:{12/4/2022, 4:00PM-Current time}{Pacific standard time}
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

**Reproduction Rate:100%
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

**Upload Supporting Evidence:I have tried so many times but I cannot get this happening on video, every recording software I have used will crash along with the game.
[Screenshots, recordings, links to Twitch VODs, etc.]

*Upload Console Log:
console-2022-12-05-03.27.05-2b34029d-a937-47b8-ae99-1501167b4dc6.log (233.8 KB)
console-2022-12-05-03.44.05-352b7152-dcc3-4bd9-8747-269df42ad3b1.log (137.7 KB)
console-2022-12-05-04.01.10-a8f4e21b-3b79-4243-8119-390e6fa09ad1.log (82.5 KB)
console-2022-12-05-05.08.48-4bae96cf-ea7f-49f1-957d-c9980f1dd366.log (245.8 KB)
console-2022-12-05-06.17.50-f28aeec5-1c3c-4fcd-af2e-633ec17daee2.log (86.9 KB)

((((((It happens in every one of these logs))))))
*

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

*Upload darktide_launcher.log:
darktide_launcher.log (219.3 KB)
*

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
105

So I just had a game few minutes ago. In the middle of the mission it became clear there are 2 russian nazists in the game. One of them was dropped from some building ledge and bug himself in such spot that it wasnā€™t possible to pull him up. So we left him and continue with the mission.

Also arenā€™t the dropped from a ledge players supposed to die if not pulled up in some time? Because this one was staying in this condition for 10s of minutes.

After that we went into an elevator that didnā€™t allow us to continue because the button was counting the downed one as a condition to continue. So we were stuck inside. I remembered there is a kick function but then it became clear that on of the other players is a friend of his refusing to kick him for the giggles.

So far a normal griefing day for nazists. But the most bizzared thing is when the downed one said in nazi language ā€œPraschaiā€ which I believe means ā€œSendā€ - and next second I got kicked from the server with Error 2001.

It seems your infrastructure is compromised.

106

see 17:13 for double error.
I had 2003 while my gf in the same room had 2001 int he same moment.

Our specs:

CPU: 11th Gen Intel(R) Coreā„¢ i7-11700F @ 2.50GHz 2.50 GHz
GPU: RTX 3070. Nvidia drivers up to date, installed with clean install mode.
RAM: 32 Gb
drive: SSD
OS: W11
Cabled to router

Second computer runs with:
CPU: Intel(R) Coreā„¢ i7-10750H @ 2.60GHz 2.59 GHz
GPU: RTX 2060. Nvidia drivers up to date, installed with clean install mode.
RAM: 16 Gb
drive: SSD
OS: W10
WiFi to router

console-2022-12-05-17.06.17-c4491410-b5e1-4ee3-a0cb-616f9c9b0448.log (582.2 KB)
console-2022-12-05-17.04.29-63b996e3-5b1e-4afb-b1bc-b0edae77228b.log (755.8 KB)

107

Two more 2001 on experimental. I notice that my receive network activity goes up when the enemies start clipping. Not sure if that helps at all. Around 3:55 eastern.

Is there any update on progress on this? I havenā€™t been able to complete a round without disconnecting since pre-order beta started.

console-2022-12-06-20.52.35-9377e3b2-d9da-4100-afd4-b4a6b91f0e4b.log (138.1 KB)

108

Donā€™t really know what to sayā€¦

I had constant crashes with error 2001. I used a vpn and it worked fine, no more crashes.

I tried the experimental branch today, no VPN connected, and was able to play several hours without any crashes, but I got just one EAC error instead.

Havenā€™t got any error related to the game today. Hopefully it will stay that way for me, and improve for others.

'Mpra Protecs

109

yeap. same issue. totally unplayable now. as soon as in game it lags beyond anything and that error comes. and similarly it only occured with the latest. no issue with beta. lowered resolution from high to low. no difference. even switched off ray tracing. nothing works.

110

reinstalled the game. restarted router and pc. etc. nothing worked.

111

Tried a combination of VPN, no VPN, mainline and experimental. Mostly got error 2001. Also an error 2003 in there. Bunch of associated logs.
console-2022-12-07-15.22.24-01e7ca08-487d-4630-8e83-c5bbec2676ed.log (108.9 KB)
console-2022-12-07-15.15.24-ba494a83-1aef-4950-ade5-c48d18b77519.log (252.9 KB)
console-2022-12-07-15.07.08-09c63d15-71b6-4b02-ad5b-416cddf916cb.log (274.7 KB)
console-2022-12-07-14.35.01-cebe941c-28c6-455d-8842-a30ca2155328.log (98.6 KB)
console-2022-12-07-14.14.16-f123f364-a25c-40fd-95e7-54db0bde1eae.log (226.5 KB)

112

Situation was fine until yesterday, then suddenly this evening went to crap with a LOT of lag during missions followed by crashes or 2001 errors.
Many time we werenā€™t even able to enter the game because lag was still there and we were repeatedly dc.
Iā€™m tired.

These are our specs:
First computer:
CPU: 11th Gen Intel(R) Coreā„¢ i7-11700F @ 2.50GHz 2.50 GHz
GPU: RTX 3070. Nvidia drivers up to date, installed with clean install mode.
RAM: 32 Gb
drive: SSD
OS: W11
Cabled to router

Second computer runs with:
CPU: Intel(R) Coreā„¢ i7-10750H @ 2.60GHz 2.59 GHz
GPU: RTX 2060. Nvidia drivers up to date, installed with clean install mode.
RAM: 16 Gb
drive: SSD
OS: W11
WiFi to router

First PC logs:
console-2022-12-07-18.57.14-1ac204b0-eb5e-4087-ba31-94ebcb23a3ee.log (25.1 KB)
console-2022-12-07-19.01.16-9e0b20bf-6812-40f0-a006-3482b587c106.log (20.7 KB)
console-2022-12-07-19.07.01-6757b9fa-42c6-4ff3-b802-a11d7aa053ac.log (565.0 KB)
console-2022-12-07-20.26.13-f8f27bf9-dca6-40d4-945f-43b6789705b5.log (635.4 KB)
crash_dump-2022-12-07-19.07.01-6757b9fa-42c6-4ff3-b802-a11d7aa053ac.dmp (875.5 KB)

Second PC: logs:
console-2022-12-07-18.57.53-04ba20df-0902-4093-968e-3330540865e3.log (21.4 KB)
console-2022-12-07-19.00.58-92a9f03c-d6dd-4edd-83c3-65eb0f5d60e2.log (21.4 KB)
console-2022-12-07-19.05.34-13d689fc-9bfa-4456-92cd-6afd4c9fd001.log (1.1 MB)

113

Hi

I keep geting disconnected from server/other players

red error code 2001

no more info

sometimes error code 2003

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
114

The number of 2001 error has gone DRAMATICALLY up since 1.0.14 fix was pushed.
Itā€™s happening ALL THE TIME now when it only happened occasionally before.

Joining a game or even entering main hall has become a gamble and a chore at the moment.

115

This! I had every kind of errors in the beta, since 30th Nov the game was SMOOTH for me like 98% od the issues were fixed. After last patch ta-daaaa: the come-back!

116

I can access the main hub relatively quickly, but when actually trying to move around I experience unresponsive input, movement-locking, flickering and rubber banding - All symptoms of a really bad connection. After a short while, the game boots me back to character selection with: Error 2001 - Disconnected from the server.

This problem appeared a few days ago, possibly related to the latest hotfix. I canā€™t pretty much play the game anymore. My Internet connection outside the game is fine (100Mb+ download, 70Mb+ upload).

console-2022-12-09-10.53.25-3565a829-379c-41e6-93b8-3347378f77b9.log (75.8 KB)

117

Issue Description:
Disconneced from server:2001 keep appeared after Maintenance patch in this morning and after. It makes me return to Character select window again and again.

(I woke up too soon in this morning, because of noise. I couldnā€™t sleep again. So I turned my game on since itā€™s my vacation day, and wanted to check items of the hour, but it said your server was under maintenance, I couldnā€™t just login. It was around 5:00 Am, so after few hours later, I could log in to server, but disconnected in a minute by 2001 error in the lobby, that was around Tokyo time zone: 7:00AM (canā€™t be sure the first log in time, but itā€™s still happening.), and itā€™s still happening after I reinstalled the game, deleted files in Roaming folder.)

Steps to Reproduce:

  1. Select character and Start game.
  2. In 1 minute, Disconneced from server:2001, it make you go back to your Character select window.
  3. repeat 1 and 2.

Platform:
Steam

Player ID:
Unbaraki

Approx. Time of Issue & Timezone:
[12/09/2022, 07:00AM and after] [Tokyo]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
These are the old ones before I deleted files in Roam folder
console-2022-12-09-11.25.14-acc70524-9bcf-4f26-b930-5a78431ed707.log (115.0 KB)
console-2022-12-09-11.55.25-45a8eaaa-a1cf-4e28-a51d-e5a09ab37711.log (225.9 KB)

These are the new ones after I deleted files in Roam folder (The issue is still happening)
console-2022-12-09-12.22.16-20d057c8-eb55-4786-a17e-ecf0032ea988.log (24.7 KB)
console-2022-12-09-12.23.57-9f94a464-5be9-4c08-beb4-b7c456ab8e1d.log (97.9 KB)

Upload darktide_launcher.log:
This is the old one before I deleted files in Roam folder
darktide_launcher.log (879.3 KB)

This is the new one after I deleted files in Roam folder
darktide_launcher.log (36.2 KB)

118

Since patch 1.0.14, connecting to any game session ; mission or hall, results in 4008 or 2001 errors more than 60% of the time.

When that happens, the console log is filled with literally 2000 lines of :

03:12:37.742 [Connection] Dropping packet with too old id 4294961193 (compared to 282) from ffa6c27779fbb2b8

leading to

03:12:37.743 [Connection] Pong timeout for ffa

Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Try to connect to any session (hall or game) since latest 1.0.14 hotfix
  2. the connection fails more than 6 out of 10 times

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Reproduction Rate:
Often (<60%)

Upload Console Log:
console-2022-12-09-02.24.37-f1681459-e6b4-4cde-bb9a-e0ffcb2294e5.log (785.1 KB)

119

Again: insane lag followed by 2001. See 15:10

console-2022-12-09-14.10.16-a962019a-83c9-4f23-b976-96f3154488e2.log (463.5 KB)

120

Getting disconnected from game sessions 100% of the time with both errors 2001/2006.

Game was fine 2 days ago, Iā€™ve been able to play a whole day on experimental branch (just WOW) without a single crash.

Since today, hotfix 14, server maintenance yadiyadiyaddaā€¦ canā€™t play anymore than 5min before getting disconnected.

Something is very wrong with this server managementā€¦

121

i have constant error 2001 related crashes. sometimes 20 plus times during a mission. also weekly contracts wont progress at all. so much for a full release.

122

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Try to connect to any session (hall or game) since latest 1.0.14 hotfix
  2. the connection fails 10 out of 10 times within 1 min of connecting to Morningstar

Platform:
[Steam]

Reproduction Rate:
every time (<100%)

GUID: f6861468-cbd2-4841-8057-133ee61f5bb0
Log File:
Info Type: