Thank you for your report - we’re looking in to it.
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
every time i try to load into a mission the game kicks me with nonexisting_channel error. ive redownloaded Darktide and everything is ok on my end and only ONCE have i loaded into a game for 5 seconds before it booted me
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
1.try to load into a mission
2. booted out
Mission Name (If Applicable):
every single one
Platform:
Steam
Player ID:
(Steam Community :: NyanNuke)
Approx. Time of Issue & Timezone:
every time
Reproduction Rate:
Constant (100%)
We’re looking in to it. Thank you for your report.
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
I have long load times and when i finally make it into a game, i get a DC with the reason being "nonexistant_channel, my wifi is fine and my computer specs meet the requirements… i also download all of my steam apps on SSD… any help is appreciated
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: f5acb761-af74-4923-8458-90ddb19a4f44
Log File:
Info Type:
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
i cannot tell you as i dont know other than queing up for a game
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
STEAM
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Bubol_Bloodhand Steam Community :: Bubol_Bloodhand
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
user_settings.config (3.0 KB)
2 Likes
We’re on the case! Thank you for your report.
Hi, it’s me again.
Issue is still happening, but this time it’s saying Error Code: 2003, though it looks to be exactly the same problem.
Here’s the console log for the last game:
console-2022-11-22-16.24.13-9836b325-fe55-4b88-b020-a18ef57c4fa8.log (210.0 KB)
Crash Report (If Applicable):
Game was not communicating to servers even if me and my friends are all located in South Africa the end result behing an Error code 2001
Steps to Reproduce:
Start any mission
Any character
Play as normal game will start having communication problems at start of mission or close to end of mission
Platform:
Steam
Player ID:
Thund3rW0lf2147
Approx. Time of Issue & Timezone:
20:30 pm 22/11 GMT+2
console-2022-11-22-18.21.34-6e0bdaab-53fb-4ff8-a9f2-ecff6516a240.log (189.4 KB)
It feels like it’s even worse after 1.0.7 patch. Today I’m getting disconnects by the end of every single mission except assassination (for some reason it’s the only one that’s fine).
They always happen at the moment when all objectives except “leave” are done. Quite some players are affected, I’ve seen other players dropping in nearly the same moment as me.
Crash Report (If Applicable):
Error 2001. No crash.
Steps to Reproduce:
Play any mission type except assassination to the point where you need to run to the exit zone.
Platform:
Steam
Player ID:
justdontdoitever
Approx. Time of Issue & Timezone:
11/23/2022 20:30 to 21:10 UTC
Console Log:
console-2022-11-22-20.36.04-4fbcdd1d-95d8-4df6-aeac-beb95001283e.log (315.6 KB)
Have tried to join three missions now since whatever update was released today, have been DCed from the server every time at loading screen. Error is 2003.
Crash Report: Error 2003
Steps to Reproduce: Play as Zealot Preacher on any veteran level map.
Platform: Steam
Player ID: Corbec
Approx. Time of Issue & Timezone: 11/22/22 16:20 to 16:40 PST
Crash report: i’m getting errors: 2001 and 4001.
game just sent our team back with mission aborted. towards the end of the mission everybody was flying, running on spot and shuddering.
The error 2001 is constant, once per mission.
You can reconnect but lose any grim or grenade you have for some reason.
For mysterious reasons, it often happens towards the end of the mission, and potentially the whole team gets booted of the server before reconnecting.
Crash Report: Error 2001
Steps to Reproduce: Play as Ogryn Skullbreaker on Chasm Terminus doing an Ammo Raid mission.
Platform: Steam
Player ID: Sigmar Nutz
Approx Time of Issue & Timezone: 11/23/2022, 11:37PM GMT
Upload Console Log
console-2022-11-23-23.14.07-4cdf2911-96b1-4a95-958d-d464dbb21c26.log (226.1 KB)
Issue Description: Continuously see server desync (in the form of enemy models being present but not targetable/taking damage, and sliding on the ground, floating, or moving through walls), usually followed by a disconnect with error 2001. Also will repeatedly fail to reconnect to session with the same error, 2001.
Steps to Reproduce: Play Darktide
Platform: Steam
Player ID: Necronomis
Approx Time of Issue: persistent, most recently around 8:20pm EST
console-2022-11-24-00.28.46-b75ca1d5-9c44-480b-8655-bae66fca467f.log (352.2 KB)
console logs for a code:2001
console-2022-11-24-07.18.30-1790b885-2090-45b5-914d-92b882606a39.log (530.8 KB)
console-2022-11-24-08.15.36-234e300a-f3fd-4e68-bbde-e32a64e42e03.log (116.2 KB)
- sorry about the format I couldn’t find the report template.
- this sometimes doesn’t happen late at night, maybe because there is less internet strain(tho my internet can run online games well).
- This mostly happens with missions but has happened with the lobby.
p.s. again sorry about the formatting
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description:
Game disconnects and produces an 2002 error before the 1.0.7 update the error was “channel not found/channel lost” error
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Play any mission
- when attempting to complete the final objective in any mission or escaping to the dropship one player will disconnect
- When the disconnected player reconnects all existing players in the game will disconnect with the same issue and will have to reconnect
Mission Name (If Applicable):
All
Platform:
Steam
Player ID:
Spoil3d [Saltychap]
Approx. Time of Issue & Timezone:
multiple times a day since 17 November 2022
Reproduction Rate:
Often to constant
Upload Supporting Evidence:
It happens so quick I haven’t been able to capture a screenshot
Upload Console Log:
- Unable to identify error instance, happy to send you all the logs, Error should be present is in 80% of my logs
My friend that plays with me can also share his logs, we both experience the same error
Upload darktide_launcher.log:
- NA
EDIT: Ever since todays patch ive had absolutely no crashes and no error 2001.
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Game either hard crashes to desktop or kicks me out (can reconnect) every single match - this happens to both me and my friend but i find a disturbing lack of acknowledgement for this issue and if the number of people i see randomly being replaced by bots and coming back after a few minutes indicative of anything we are not the only ones to experience this.
Steps to Reproduce:
- Literally play any mission
- Game either hard crashes or kicks us out at a random point during gameplay at least once every single time → reconnect.
Platform:
PC Steam
Player ID: Ingame Name:
Me-and-the-Bots
Approx. Time of Issue & Timezone:
always! - regardless of day and time and patch version
Reproduction Rate:
100%
Upload Supporting Evidence:
too lazy
Upload Console Log:
definitely too lazy
Upload darktide_launcher.log:
way too lazy and really dont care
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description:
So when you use ogryn charge into id say around 50 - 75 mobs it has a common to often chance of it crashing the server entirely. and not beeing able to rejoin. crash error code 2001. Feelsbad because we feel like we cant use the ability without fearing a crash.
Steps to Reproduce:
put around 75 mobs in the orgryn’s charge directory and thats how you will recreate it.
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
[NrJ]Floos
Approx. Time of Issue & Timezone:
[22/11/2022, around 23:00 PM [TIMEZONE]
its hard to see i press the record button a bit to late and forgot to record the others. but you can see the ogryn charges in alot of mobs start flying and boom crash error code 2001.
Reproduction Rate:
Common (<50%) (2 times in 2 half hour games)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
console-2022-11-22-17.09.34-ec58bd19-9e9b-4e4c-84be-725a67dda544.log (1.5 MB)
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
2 Likes
Ever since todays patch ive had absolutely no crashes and no error 2001.
Issue Description:
I log into the game fine, can move and run the lobby fine. I can reach game pre-lobby (or whatever they’re called, the “ready” screen), and then load in fine. Then, I see roughly 2 seconds of gameplay before the game kicks me back to the main title screen.
Steps to Reproduce:
- Click play on any map
- Ready up
- Load into game.
Platform:
Steam
Player ID:
Steam ID: funkyshirt. Steam Community :: funky
Approx. Time of Issue & Timezone:
11/20/2022 00:00AM (begin ish) to now 11/24/2022 22:40PM UTC+1
(Previously I was capable of playing the game and doing missions without similar crashes.)
Upload Console Log:
console-2022-11-24-21.01.44-03a6fac7-692f-4497-aaf7-3afe900a149d.log (165.1 KB)
console-2022-11-23-20.20.50-678f628a-50ca-4810-8ada-e1d317ba75c7.log (131.7 KB)
console-2022-11-23-18.07.33-c0c325a2-cfc1-4bfd-b4c6-fa2c75d15cb1.log (414.7 KB)
Issue Description:
Ever since the new patch i get constant error 2001, 4008 etc upon getting around 9 or so minutes into the mission. reconnecting repeats the issue.
(EDIT)
turning off firewall did not help, but it seemed to change error codes to 2003. below is the game i ran without firewall
console-2022-11-25-01.46.31-51b41092-cd29-4923-a3a5-d1937215dbd7.log (463.4 KB)
Steps to Reproduce:
jump into mission
run it for about 10 minutes
connection issues (enemies no longer respond and run in place/through walls)
disconnect
error 2001
Platform:
[Steam]
Player ID:
76561198045732581
Approx. Time of Issue & Timezone:
ever since patch 1.0.8 released
console-2022-11-24-21.35.53-8f298bc1-40f1-4c5e-9082-c82a198da622.log (109.6 KB)