KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Warhammer 40,000: Darktide Technical Support
163

new driver 527.37 was able to get through a mission without 1 crash. will test more later.
console-2022-12-01-16.36.56-54c7b2f0-3c8e-4aad-a109-bc477532602f.log (214.8 KB)

nvm - still crashed on 2nd mission
GUID: 1265b85f-407c-4cc8-b629-7e8cd9c2be35
Log File:
Info Type:

console-2022-12-01-17.53.25-1265b85f-407c-4cc8-b629-7e8cd9c2be35.log (143.8 KB)
crash_dump-2022-12-01-17.53.25-1265b85f-407c-4cc8-b629-7e8cd9c2be35.dmp (1.0 MB)

164

Game is broken since pre launch beta … broken broken broken
GUID: 84aa4c0d-290f-4eab-9956-84e0f5100060
Log File:
Info Type:

console-2022-12-01-16.59.11-84aa4c0d-290f-4eab-9956-84e0f5100060.log (224.3 KB)
launcher.config (83 Bytes)

165

Issue Description:
I crash right after the walk in cutscene plays and the players start to move

Steps to Reproduce:
Load into a game. Nothing fancy. Can be any class

Mission Name (If Applicable):
Any

Platform:
[Steam]

Player ID:
drlgamer

Reproduction Rate:
Unusual (<25%) sometimes more

Upload Console Log:
console-2022-12-01-16.47.59-ec745bb8-a188-4862-8517-e4bf7c221bfd.log (164.0 KB)

166

I also notice considerable frame drops when a player joins a game mid match

167

random crashes, can be 2-3 times per map, very frustrating
GUID: ef88df3e-f83e-480a-98b0-9e71cb4966b5
[Crash Link]:
crashify://ef88df3e-f83e-480a-98b0-9e71cb4966b5

168

I found sth interesting.
Im using 3070ti 12600k 16g Win11 driver is 526.98

If I use DLSS in 2K it crashed.
If I shut off DLSS and play with 1080p, it never crash.
If I use FSR2 balanced with 2K, it NEVER crash.
Working threads are all set to 13.
Does that mean Nvidia DLSS has sth wrong with Darktide?

169

GUID: b67f85d9-3934-45a2-a5c6-8d2932cd828d
Log File:
Info Type:

170

I just tested the new Nvidia drivers (527.37), and it still crashes I used DDU to remove the old drivers and only installed them without Geforce experience.

crash_dump-2022-12-01-17.12.01-984fee0d-d364-411b-9022-79360931ea9b.dmp (826.4 KB)
console-2022-12-01-17.12.01-984fee0d-d364-411b-9022-79360931ea9b.log (151.8 KB)
Still using windows 11.

I really want this game to succeed and I really like it, but those crashes just burn me out.

I crashed over 10 times today… and I have been crashing 10 times a day since the closed beta.

“Just set your worker threads to 1 man it “fixes” it” that might fix it but makes the game not really enjoyable with random stutters and low FPS.

171

recently got a new pc and playing with DLSS now and it crashes all the time, on old PC I played with FSR and it never crashes so it could be a DLSS issue, true

172

Well…new nvidia driver did not change anything. frustrating.

GUID: 7940f7bc-dbc6-4d0c-b51e-a1cb6fe3d8fb
Log File:
Info Type:

173

1.0.12 update
still crashes
tried Both dlss and fsr on and off
windows 11

crash_dump-2022-12-01-17.44.34-f79c12c2-f8f1-472e-9464-cf432b3be77e.dmp (853.4 KB)

GUID: f79c12c2-f8f1-472e-9464-cf432b3be77e
Log File:
Info Type:

174

Today updated for the new Geforce Nvdidia Driver 527.37 and Game Hotfix 1.0.12.
Still the same problem.

175

New Nvidia driver, and quickfix installed. Almost got to the end of the “I am a warrior” cutscene this time. But only almost.

I’ll upload even more stuff this time, and make sure you know I run Windows 11. Seems all the logs keep saying Windows 10 for some reason. Getting kinda weird having to upload what seems to me to be almost identical crash logs 15+ times, but I hope you are getting somewhere with all this data.

GUID: 05581055-bd60-4ad3-aedf-7bee45f5f63c
Log File:
Info Type:

console-2022-12-01-18.01.54-05581055-bd60-4ad3-aedf-7bee45f5f63c.log (120.8 KB)
crash_dump-2022-12-01-18.01.54-05581055-bd60-4ad3-aedf-7bee45f5f63c.dmp (841.2 KB)
darktide_launcher.log (780.2 KB)
user_settings.config (3.4 KB)

176

I tested 527.37, with DLSS, even with 1.78xDLDSR, it acually worked, one successful game without crash…
Considering I got a crash every game before , thats impressive.
I’ll test more tomorrow

177

don’t use e cores for gaming

178

Updated to the new patch, and updated my AMD drivers to their latest patch too. Still crashed half way through a game:

GUID: f9606e25-5c41-4136-94d3-638c86030df5
Log File:
Info Type:

1 Like
179

Issue Description:
Version: Hotfix 1.0.12
During missions game crashes to windows.
Logs show: “DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG”

RTX 3080ti
AMD Ryzen 9 5950X
32GB
Windows 11 22H2 22621.900, NVidia v.526.98 drivers

Crash Report (If Applicable):
GUID: 26548e45-1607-4386-b9c3-420704f62ff7
GUID: dcfa0cac-2926-4a9f-83ff-fa30f9ee95a7
GUID: a49ca2d7-9b2c-4e00-90bf-760160501c13
GUID: 449f1721-09fb-4171-b003-20eec9e475e0

Error Displayed (If Applicable):

Steps to Reproduce:

  1. Play mission
  2. Random point game freeze for 1sec and crash to desktop

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID: Frirr

Approx. Time of Issue & Timezone:
Check log timestamps

Reproduction Rate:
Often (<75%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-12-01-15.50.29-26548e45-1607-4386-b9c3-420704f62ff7.log (2.8 MB)
console-2022-12-01-15.56.11-dcfa0cac-2926-4a9f-83ff-fa30f9ee95a7.log (229.3 KB)
console-2022-12-01-16.31.53-a49ca2d7-9b2c-4e00-90bf-760160501c13.log (4.3 MB)
console-2022-12-01-16.56.45-449f1721-09fb-4171-b003-20eec9e475e0.log (2.2 MB)

Upload darktide_launcher.log:
darktide_launcher.log (141.0 KB)

180

GUID: 086c4efe-48c2-44e7-b433-e9f3adcf9560
Log File:
console-2022-12-01-19.39.06-086c4efe-48c2-44e7-b433-e9f3adcf9560.log (183.0 KB)

Info Type:

181

GUID: d20e5d62-db6e-4886-b486-867561813715
Log File:
Info Type:

This is getting very pathetic now and unprofessional. Needs sorting or might aswell get my money back

182

It seems like 1.0.12 has fixed my crashes. I’ve played 5 games without any today. Yay! :slight_smile: