KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Warhammer 40,000: Darktide Technical Support
1114

Not sure if this has been suggested here yet, but in looking up the error that shows up in windows event viewer whenever darktide crashes, I stumbled upon a Reddit post that has seemingly solved the crashing without any of the multitude of fixes here.

In Nvidia control panel, under ‘Help’ at the top, toggle on debug mode. You may have to do this every boot, mine has stayed on. Haven’t had any crashing since doing this, DLSS on, RT off, no fps cap, max threads at 16.

Not sure if AMD cards have a similar option.

1115

crash_dump-2022-12-14-06.53.41-555371ae-8522-454b-a508-63aa8f38b14c.dmp (795.3 KB)
crash_dump-2022-12-14-07.33.27-08734908-722f-45c2-83f1-c359e1eaf59f.dmp (786.3 KB)
yay back to back…
Experimental build and low everything.

1116

GUID: 5518239c-0804-480d-8941-6cdd2e6b8101
Log File:
Info Type:

I can not load in to any missions at all. game has become completely unplayable

1 Like
1117

Thanks, will try this now.

1118

GUID: 6d56cd60-77b0-447d-b0dc-c692bd545853
Log File:
Info Type:

console-2022-12-14-08.40.40-6d56cd60-77b0-447d-b0dc-c692bd545853.log (245.0 KB)
crash_dump-2022-12-14-08.40.40-6d56cd60-77b0-447d-b0dc-c692bd545853.dmp (917.5 KB)

1119

Solution for a friend of mine: TURN OFF HARDWARE-ACCELERATED GPU SCHEDULING

Settings > System > Display > Graphics > Change default graphics settings > Hardware-accelerated GPU scheduling: Off > Restart PC.

Report back if it worked for you too?

1120

Just tried this and rebooted - first time i entered the game - not even a map and GPU hung then crash to desktop.

1121

Thanks for the tip, I gonna try that too

1122

Must add that i crashed earlier often when in game cpu temperature raised higher 70 degrees celcius. After changing thermo paste and removing dust fur from cpu cooler temperature in game became 60 degrees max and no crashes.

So once again install msi afterburner or similar monitoring software and look at your cpu temperatures.

1123

Hello,

me and a friend are playing Darktide since the Pre-Order-Beta, i never had days without crashes or DCs. Thats so frustrating. I can’t play one Map without at least one crash or DC. The Game feels like a early BETA…
It seems like Windows 11 is at least one of the reasons, because our friends with Windows 10 doesnt have crashes anymore.

In the logs i found many lines that looks like this:

[RenderInterface] user specified render setting: cached_local_lights_shadow_atlas_size doesn’t exist in render settings – skipping

Is that normal?

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any Map
    2a. Crash to Desktop
    2b. Start running automatically into enemys without any possibility to interact and then get the DC

Platform:
PC / Steam

Player ID:
76561198108671869

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-13-17.17.34-5f1aa9b3-8b02-40be-8cba-3f4ac008f2ad.log (714.3 KB)
console-2022-12-13-18.55.47-d95b91e7-2846-4500-be26-63c3b37fc6de.log (268.9 KB)
console-2022-12-13-21.30.09-dabefdfe-7957-4f3a-b6af-0db54bf74596.log (501.0 KB)
console-2022-12-13-22.21.02-af82d700-bcb2-4cef-8cd2-e959b6ef2dd7.log (234.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (428.2 KB)

1124

GUID: 3b3bc14d-6521-4811-b0cd-0fa387681ce3
Log File:
Info Type:

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
1125

Issue Description:
Not sure if there is any relation, but ever since I installed Windows 11 2022 Update (version 22H2) the game crashes literally every round, multiple times. Before this update I had a relative stable experience.

Crash Report (If Applicable):
Here are some of the crash reports:

Vigil Station Oblivium :
GUID: b937b408-a984-45fd-92cd-f2771464bbeb
Log File:
Info Type:

GUID: f4f2e089-c282-47f6-affa-4f36183eb901
Log File:
Info Type:

Chasm Station HL-16-11 :
GUID: 2c3de48a-eff5-45e2-bd50-458852c4acec
Log File:
Info Type:

Excise Vault Spireside-13 :
GUID: b54192b3-474f-4fb4-873a-ce28ea950271
Log File:
Info Type:

GUID: 394ac8f7-15f1-4fa5-9c10-0c7d6e3627b4
Log File:
Info Type:

GUID: 0783a6ca-41b2-4205-9231-27dbc31fa7ed
Log File:
Info Type:

Steps to Reproduce:
Crashes happen literally every round.

Mission Name (If Applicable):
See error reports

Platform:
Steam

Player ID:
HenkHeukers

Reproduction Rate:
Constant (100%)

Upload darktide_launcher.log:
darktide_launcher.log (460.7 KB)

1126

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Crashes about half of the times a mission is loading.

Crash Report (If Applicable):
GUID: ff794250-ee8b-493f-b58d-d0a372905a65
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
Start a mission

Map Name (If Applicable):

Platform:
[Steam]

Approx. Time of Issue & Timezone:
[12/14/2022, 15:30 CET

Reproduction Rate:
Common (<50%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R

  2. Enter %appdata% within the search input and select ‘OK’

  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
    console-2022-12-14-13.06.20-ff794250-ee8b-493f-b58d-d0a372905a65.log (408.9 KB)

  4. Locate the user_settings.config in this directory

  5. Upload here

EDIT:
Any patch coming for this yet? This thread is now 14 days old and despite following the recommendations in minimizing GPU crashes nothing works.

1127

Issue Description:
Always crashes either during the prologue or shortly afterwards

Crash Report (If Applicable):

GUID: 3c9380d3-ed67-4b75-9598-74fba3fc8181

Log File:

Info Type:

[Crash Link]:

crashify://3c9380d3-ed67-4b75-9598-74fba3fc8181

Error Displayed (If Applicable):
None

Steps to Reproduce:
Play the prologye

Map Name (If Applicable):
Prologue

Platform:
[Steam]

Approx. Time of Issue & Timezone:
[14/12/2022, 16:20 GMT

Reproduction Rate:
100% - though it doesn’t always happen in the same place. Sometimes during the cutscnees, at other times in gameplay

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
video of a typical crash: Dark Tide crash - YouTube

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log name
    console-2022-12-14-16.05.06-3c9380d3-ed67-4b75-9598-74fba3fc8181.log (45.9 KB)
    s
  5. Upload here

Upload user_settings.config:
[attached]

1128

GUID: 289a9583-404e-48bd-900d-5fce955c9ad9
Log File:
Info Type:

crash_dump-2022-12-14-07.33.27-08734908-722f-45c2-83f1-c359e1eaf59f.dmp (786.3 KB)
crash_dump-2022-12-14-16.28.29-289a9583-404e-48bd-900d-5fce955c9ad9.dmp (791.3 KB)

1129

GUID: be667367-731b-499f-95c7-6daca857b8b7
Log File:
Info Type:

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:]

1 Log into the game,
2 Load game and start a mission.
3 play for 2 to 10 min (varies)
4 There is a peak in GPU usage and the game crashes

Mission Name (If Applicable):
Any mission

Platform:
Microsoft Store and Steam

Player ID:
Gamertag HekutoruMusashi

Approx. Time of Issue & Timezone:
Everyday

Reproduction Rate:
Constant

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-12-14-16.22.59-be667367-731b-499f-95c7-6daca857b8b7.log (130.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (326.9 KB)

1130

I tried all the tricks in the book… Working threads to 1… Clean drivers installation, tried on Steam and Game Pass, 120fps locked, 60fps… I´m hopeless, I managed to finishing 1 or 2 game since the game launched… tried with every hotfix… 1.12 1.13 1.14, same error…

1131

Hoping to patch before the end of the week. :+1:

5 Likes
1132

Have you actually found out what the cause of the crashing actually is or are you just hoping for the best?
Are we going to be compensated for all the crashing?

2 Likes
1133

Ugh, you guys said there’d be an update today…