KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Yeah, that’s probably because the issue is the game code - as that saying goes… you get what you pay for

1 Like

GUID: 2fa6c13b-666b-46d1-ba0d-d7b03104317c
Log File:
Info Type:


console-2022-12-13-06.25.23-2fa6c13b-666b-46d1-ba0d-d7b03104317c.log (407.3 KB)
crash_dump-2022-12-13-06.25.23-2fa6c13b-666b-46d1-ba0d-d7b03104317c.dmp (911.7 KB)

GUID: 8e457ee6-1a75-459b-a300-c307da7593f4
Log File:
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crash_dump-2022-12-13-07.21.58-8e457ee6-1a75-459b-a300-c307da7593f4.dmp (896.0 KB)
console-2022-12-13-07.21.58-8e457ee6-1a75-459b-a300-c307da7593f4.log (192.8 KB)

GUID: 05efcd13-fa61-4616-9db6-bfd3e1abc587
Log File:
Info Type:


console-2022-12-13-07.54.07-05efcd13-fa61-4616-9db6-bfd3e1abc587.log (236.5 KB)
crash_dump-2022-12-13-07.54.07-05efcd13-fa61-4616-9db6-bfd3e1abc587.dmp (902.3 KB)

The thread with the most answers and almost most views in a game forum shouldnt be a known issue existing since pre release imo…

1 Like

Yep over 1200 business hours, since this was identified.

2 Likes

GUID: 6a50df4a-c8f9-41fe-b8e0-3336c2eaaa95
Log File:
Info Type:


crash_dump-2022-12-13-08.16.36-6a50df4a-c8f9-41fe-b8e0-3336c2eaaa95.dmp (874.4 KB)
console-2022-12-13-08.16.36-6a50df4a-c8f9-41fe-b8e0-3336c2eaaa95.log (459.3 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Game crashes and then gives me a LiveKernelEvent error that i can see in reliability history.
This is the only game that gives me this error and have tested all my hardware because of it but nothing is wrong.

The crash just happens when standing still or doing a mission.
When setting worker threads to 1 make me able to play but don’t think it’s a fix because it basically caps my 3070 to 45 to 60 fps in a mission.

Have tried new and old Nvidia drivers with no luck.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1.¯_(ツ)_/¯ ← just playing the game i guess.
2. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store] ← Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[12/06/2022 - 12/09/2022, Anytime - AM/PM] [GMT +01:00] around this time.

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
75% - 100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Screenshot 2022-12-13 111528


Screenshot 2022-12-13 111457

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-13-09.10.47-645fc24b-7b5c-49ba-bf99-91541b285ed3.log (82.9 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (649.3 KB)

basically 100% of the time I crash before the character loads in. different issues now, error codes don’t show for more then a 1ms and i cant see what they say, video is attached. Multiple remedies tried, reinstalling, verifying, updating and reversing graphics drivers. every time I open the game a different issue occurs, video shared as an example, reports are attached.

I have not managed to get into the game more then once (managed to play one full match) since pre release, i do not think it is a GPU issue (ARC 770) since i have been in a match and it doesn’t crash 100% in the character selection screen.

It would be nice to have dev team or the forum people to explain the steps being taken currently to ensure crashes are mitigated etc. as of yet I haven’t seen a changelog with any real fixes for crashes etc. I do not understand why the game that is currently fully released has so many issues with it.

out Trim - YouTube (video is still processing as of posting)

console-2022-12-13-02.55.54-e96fc617-406a-4779-99c5-311950a23c4d.log (24.1 KB)
console-2022-12-13-02.56.42-7acf117c-067d-4a00-ad02-c18098cb6348.log (70.2 KB)
console-2022-12-13-02.59.31-c843ca54-414b-4d8f-a296-e944d7e639ca.log (24.0 KB)
console-2022-12-13-03.00.14-fa76f8ee-72b7-418f-84f9-66bdf2fa7fa9.log (25.5 KB)
console-2022-12-13-02.54.04-506a691d-4950-4f12-a8a5-bb1b172e365b.log (39.4 KB)
console-2022-12-13-02.52.33-fb6afff6-fda2-40a2-b84e-9bc87cee9ddb.log (39.0 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Crashed after picking up scripture on the mission Smelter Complex HL17-36

Crash Report (If Applicable):
GUID: 1a3ae062-6a08-4d04-9cb4-67354a06cce2
Log File:
Info Type:


Error Displayed (If Applicable):
N/A
Steps to Reproduce:

  1. Play Smelter Complex HL17-36 as Zealot Preacher
  2. Get to “The 'Fab” area of the mission
  3. Attempt to pick up Scripture, which swapped with my ammo crate
  4. Crash
    Mission Name (If Applicable):
    Smelter Complex HL17-36

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[12/12/2022, 15:30PM] [GMT]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
It’s only happened once

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]


(did not make this picture, this is the scripture that crashed me)
Upload Console Log:

console-2022-12-12-13.02.51-1a3ae062-6a08-4d04-9cb4-67354a06cce2.log (885.0 KB)

Upload darktide_launcher.log:

darktide_launcher.log (333.5 KB)

GUID: 8ef5bb0f-44a6-45be-b0eb-489b50571285
Log File:
Info Type:


GUID: 3af6cc9b-fce5-41bc-883a-e5e41aa72fc3
Log File:
Info Type:


console-2022-12-13-11.45.19-3af6cc9b-fce5-41bc-883a-e5e41aa72fc3.log (352.9 KB)
crash_dump-2022-12-13-11.45.19-3af6cc9b-fce5-41bc-883a-e5e41aa72fc3.dmp (879.0 KB)

Came to add an extra observation to my ticket which has now been moved in here.

Firstly, I’m not sure my ticket belongs here as I am not getting GPU crash dumps when I crash.

Secondly, I’ve noticed a pattern in the crashes. It could just be coincidence but the crashes always seem to be on an input command for any semi-automatic weapon. Most notably I’ve noticed it with my Kantrael MG XII Lasgun.

GUID: a7244a44-e549-4d40-a793-9d75a81683c5
Log File:
Info Type:


GUID: 3d4f2c53-79ef-4b17-baa7-3e07a4385a88
Log File:
Info Type:


crash_dump-2022-12-13-15.10.13-3d4f2c53-79ef-4b17-baa7-3e07a4385a88.dmp (872.8 KB)
console-2022-12-13-15.10.13-3d4f2c53-79ef-4b17-baa7-3e07a4385a88.log (124.1 KB)

console-2022-12-13-14.07.26-aaab1df3-2141-48c4-a00c-35899959f51d.log (404.6 KB)
crash_dump-2022-12-13-14.07.26-aaab1df3-2141-48c4-a00c-35899959f51d.dmp (916.1 KB)

CPU: 11th Gen Intel(R) Core™ i7-11700F @ 2.50GHz 2.50 GHz
GPU: RTX 3070. Nvidia drivers up to date, installed with clean install mode.
RAM: 32 Gb
drive: SSD
OS: W11
Cabled to router

GUID: aaab1df3-2141-48c4-a00c-35899959f51d

Log File:

Info Type:



[Crash Link]:

crashify://aaab1df3-2141-48c4-a00c-35899959f51d

GUID: f73564f2-d54b-4eb7-881f-13dcf5c36928
Log File:
Info Type:


console-2022-12-13-15.35.10-f73564f2-d54b-4eb7-881f-13dcf5c36928.log (175.3 KB)
crash_dump-2022-12-13-15.35.10-f73564f2-d54b-4eb7-881f-13dcf5c36928.dmp (882.7 KB)

GUID: b948891a-aa42-4894-9f2f-0aec23e03629
Log File:
Info Type:


crash_dump-2022-12-13-16.04.22-b948891a-aa42-4894-9f2f-0aec23e03629.dmp (916.7 KB)
console-2022-12-13-16.04.22-b948891a-aa42-4894-9f2f-0aec23e03629.log (62.5 KB)

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:
I keep crashing every 5-20 minutes. I have recently updated my processor to a 13700kf and since the game is unplayable.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

I can not intentionally reproduce this. it happens at random. I have been standing still doing nothing and it will crash.

Mission Name (If Applicable):

Platform:
Steam

Player ID:
(Steam Community :: DirtyDimitri)

Approx. Time of Issue & Timezone:
[12.13.2022, 13:32/PM] [GMT]

Reproduction Rate:
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-13-13.34.35-8019d379-c4c3-4af8-a77a-fd811d464495.log (12.0 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

darktide_launcher.log (527.6 KB)

Could you provide us with your crash reports, if possible?

Crash Report

  1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
  2. Submit the pop-up window
  3. Another pop-up window similar to the previous one will be displayed
  4. Click the ‘Copy to clipboard’ button
  5. Paste it here