KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
GUID: 811a655c-f6b4-4e49-b479-c69b8eed17d3
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Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Navigate to the medical station before Burnside
  3. Crouch-slide into the dumpster next to the blue and white Tertium sign
  4. Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

I seem to get better results with the following: (noting that all my crashes are when initially joining a game/map with other players - screen will move then freeze, then the game will crash to Windows 11 desktop and generate a crash to upload. The game never crashes mid gameplay, once I am in a map with other players it works all the way to the end).

  • Experimental branch
  • Latest Nvidia drivers for gaming, not studio
  • Setting worker threads to 1
  • Rebooting my PC after every crash

I can now play 2-3 games consecutively.

Following advice found on another forum (Warhammer 40K Darktide: Fix Crashing on PC - Error Fixer) I disabled Razer Synapse. Had two and a half games, with my graphical artifacts getting slowly worse and one 2001 disconnect before I CTDd this time. Much better!

Recommend anyone with Synapse getting rid of that nonsense…

GUID: 728e662a-3862-4358-b638-6e319fae2da3
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I think the issue is beyond this, probably game engine code / something rather complex which is why it hasn’t been fixed.

2 Likes

Got another crash in a mission, BUT this time with the 20:55:44.527 <>Access violation (0xc0000005) being logged in the log. Had TDR to 10s, CFG off.
Nothing appears off at first glance in Afterburner (see attached zipped HML at end) ?

user_settings.config (3.7 KB)
crash_dump-2022-12-06-20.41.57-cfb0a8ac-5662-431a-a1ac-f1796e287dfd.dmp (1013.0 KB)
console-2022-12-06-20.41.57-cfb0a8ac-5662-431a-a1ac-f1796e287dfd.log (122.6 KB)
Afterburner_Log_DT_Crash_truncated.zip (18.4 KB)

GUID: 7a99cb45-4be3-4c7c-82d8-8af65a6ee944
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GUID: 0ab57e1b-0b22-4975-aa7f-7291e1e7627a
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GUID: c40e4bdc-d76e-4e69-8c52-3afffc5cb26d
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GUID: 4fb8bce4-1020-4aba-bb07-3152eae60faf
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I recommended something similar further up, Razer Synapse is one you often see mentioned in games, but you still need it for virtual 3d sound on a headset afaik? Or has it been moved to Razer Surround? I forget which one is more recent and maintained.

For 3d sound though there are other alternatives, even free ones though. I think Equalizer APO is the better free IIRC.
Too bad DT got rid of their 7.1 setting like VT had, 2 steps forward…

A bunch of crashes on an Win11, 12700k (P core only) and 4090 with G-sync. Latest drivers. Gamepass.

Slightly different settings (RT on/off, GPU OC on/off/sever underclock e.t.c.). Basically crashes whitin about 5min like clockwork with DXGI_ERROR_DEVICE_HUNG

Otherwise zero issues with any artifacts, stutters or anything of that sort, just CTD’s with that.

console-2022-12-06-23.19.43-23e77bcb-d712-4d2d-be22-7b627a2267b4.log (120.8 KB)
crash_dump-2022-12-06-23.19.43-23e77bcb-d712-4d2d-be22-7b627a2267b4.dmp (922.1 KB)
console-2022-12-06-23.24.09-4ee8c763-4e49-476c-832a-04b47da80d0b.log (106.2 KB)
crash_dump-2022-12-06-23.24.09-4ee8c763-4e49-476c-832a-04b47da80d0b.dmp (855.4 KB)
console-2022-12-06-23.34.21-a0f26acb-5bca-41cf-9fa4-639a628c627d.log (214.4 KB)
crash_dump-2022-12-06-23.34.21-a0f26acb-5bca-41cf-9fa4-639a628c627d.dmp (771.4 KB)
console-2022-12-06-22.51.08-56269d1c-9f57-4c64-80c1-431d67e8babf.log (313.5 KB)
crash_dump-2022-12-06-22.51.08-56269d1c-9f57-4c64-80c1-431d67e8babf.dmp (855.0 KB)
console-2022-12-06-23.06.11-42f2aab8-d9f8-43f5-80f8-9b6bdeef1903.log (85.7 KB)
crash_dump-2022-12-06-23.06.11-42f2aab8-d9f8-43f5-80f8-9b6bdeef1903.dmp (957.8 KB)

threaded_streamer = false

Did help a lot, in that game seemingly crashed only at the end of the prologue in the cutscene. And with a different error.

Access violation (0xc0000005) in build 06f80bd6c655ba1863aff79dcbbe307f0a178609 accessing address 000001C392619F60 from 00007FF7DDB4F2F3

crash_dump-2022-12-07-00.05.55-22f28623-d115-499a-8c1d-97181f76d841.dmp (975.8 KB)
console-2022-12-07-00.05.55-22f28623-d115-499a-8c1d-97181f76d841.log (70.8 KB)

But… I guess will wait for patches.

I haven’t had the time to play the game yet today, but I will give it a go for a few hours tomorrow and come back if anything new happens.
The changes that I’ve made that had a positive effect on the game were:

Changing to experimental branch
Lowering worker-thread count (Been testing 12 to 10 to 8 with varied results)
Capping framerate at 60FPS

I have cleared my Steam downloads cache, and before doing that I had deleted the shader cache files within the appdata Darktide folder so they’d be completely new after the downloads cache was clear.
I, again, have not had the time to play since I made this change.
Historically, changes made to settings were the only thing that would change how stable my game was, doing things like restarting my system or the Steam application did not (in my case) have a meaningful impact on game performance.

Thank you for the clarification!

Looking at all the comments on this forum regarding the came crashing for everyone, it seems nothing is being done to actually fix the game. My son’s getting this error.

GUID: bb596de1-d28f-4c44-9c25-abe07c06518a
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Yes, we’ve done all the steps that are listed online, and still crashes. Starting to think that no one has any idea on how to fix this game.

1 Like

GUID: e8628714-5e7a-4811-8781-3d5eb96d8b76
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Still crashing like crazy for me. Drivers up to date and all that.

Adding mine to the pile since it seems they are all GPU related.
I suspect the rest of my crashes have been as well, though they varied in severity.

console-2022-12-07-01.38.37-a3309a81-c73c-4e8e-a1b9-e8e01da427b4.log (258.2 KB)
console-2022-12-07-01.57.35-663e8075-e0ae-4527-ac1c-06abf57ad70a.log (237.7 KB)

My console log and video of the crash

console-2022-12-06-21.01.00-5bb2e4df-556a-42a2-9a5f-f6d97b8dd745.log (1.4 MB)

Confirmed. This has completely fixed all my crashes.

GUID: c1f939ab-af1a-423d-b284-0598a79f1bdc
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Tried the fix - failed. Crashed before I could join a game.
I don’t know what else to try.

No update since Sunday, still I tried. Can’t get past post-prologue cutscene without crashing.

GUID: fabe8c3a-6c99-4f8f-8a14-2a352089b7cc
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console-2022-12-07-05.35.39-fabe8c3a-6c99-4f8f-8a14-2a352089b7cc.log (58.0 KB)
crash_dump-2022-12-07-05.35.39-fabe8c3a-6c99-4f8f-8a14-2a352089b7cc.dmp (796.9 KB)

GUID: d03746ab-f596-487d-9582-69ea4c26607d
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Game crashes constantly, cant stay in game for longer than 5 mins, no matter graphics setting, and PC build is very good. Asrock OC formula RX 6900 xt has latest drivers from AMD.

Try this:

Worker threads from game launcher to 1 and put this into Steam to get the experimental build and use that for now.

Right click the Application in steam and select “Properties”, proceed to the BETAS tab and enter this password in the text-box: cTYPtKTsfMDsLHAV

just hit escape nonstop when the scene starts and you will skip it.
i had this too… but if you crash there you will crash later in missions too.
at least you get to play.