KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Warhammer 40,000: Darktide Technical Support
769

Interesting. Never seen this menu before lol. Will try this.

770

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
When i approach the mission table after game starts, i crash every time

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

GUID: cbdde589-110a-45b8-b216-f3991bf4cb06
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
1: Wait for character to load in fresh off title screen into main hub
2: Walk to mission table
3: Have game crash right at top of stairs

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Steam ID: 76561198048210377
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/5/2022, ANYTIME DURING GAMEPLAY
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-12-05-19.57.07-cbdde589-110a-45b8-b216-f3991bf4cb06.log (52.9 KB)

Upload darktide_launcher.log:
darktide_launcher.log (343.1 KB)

771

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

**Issue Description: my game crashes when using nVidia DLSS + nVidia Low Reflex at the same time. If I disable any of them, my FPS decreases a lot but the crashes will stop. I already tried a variety of things like disabling all RT settings in the user_config file, fresh reinstall of the game, lowering graphics settings, disabling and enabling a ton of stuff… I even tried underclocking my GPU. Nothing seems to work, the issue remains: I have to choose between low FPS or constant crashes.

**

**Crash Report (If Applicable): I uploaded crash dump, console log and darktide launcher log in the end of this post

**Error Displayed (If Applicable): There is no error displayed, the game just closes itself and I go to desktop again. **

Steps to Reproduce: I have no clue on how to reproduce this, it happens randomly, but it’s guaranteed to happen once a match.

Mission Name (If Applicable): Any

Platform:Steam
[Steam/Microsoft Store]

Player ID: AmandaRostova Steam Community :: AmandaRostova
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone: December 12, 2022 6:01AM Brazil, Brasília, DF GMT-3

Reproduction Rate: 100%, happens every match

Upload Supporting Evidence: ok there is no evidence
darktide_launcher.log (40.8 KB)

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    crash_dump-2022-12-06-08.54.20-10eac41d-457d-44fc-a96a-641ce493dab5.dmp (871.1 KB)
    console-2022-12-06-08.54.20-10eac41d-457d-44fc-a96a-641ce493dab5.log (178.1 KB)
    darktide_launcher.log (40.8 KB)

all I know about my specs is
i5-12400f
RTX 3060 TI
16GB RAM
and it is all brand new

772

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam

Player ID:
[Steam ID/ Jahoyhoy]

Approx. Time of Issue & Timezone:
[12/05/2022, 1:35PM] US central time

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Often

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Screenshot 2022-12-05 130618

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

console-2022-12-05-19.18.03-3f60a02b-311a-4b87-9a2b-0979399c915d.log (203.5 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

darktide_launcher.log (183.6 KB)

GUID: 3f60a02b-311a-4b87-9a2b-0979399c915d
Log File:
Info Type:

773

I believe the graphic hasn’t updated due to a caching issue with Steam. I believe if you clear your Steam cache this should update. The crash appears to be a GPU-related crash - which are the most common crashes players are encountering, which we’re working with our hardware partners to resolve.

Will merge this post with our Known Issued thread.

774

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash to desktop during intro video after character creation

Crash Report (If Applicable):

GUID: 0293f55f-e504-412b-9888-ac606ae3ade7
Log File:
Info Type:

Error Displayed (If Applicable):

No error, crash to desktop

Steps to Reproduce:

  1. Create character and start game.
  2. Watch intro video before game starts.
  3. Crash to desktop just when exploder starts running towards camera.

Mission Name (If Applicable):

Intro video

Platform:
Steam

Approx. Time of Issue & Timezone:

12/05/2022, 2:00PM US Central

Upload Console Log:

console-2022-12-05-19.52.43-0293f55f-e504-412b-9888-ac606ae3ade7.log (47.2 KB)

Upload darktide_launcher.log:

darktide_launcher.log (315.2 KB)

775

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
My game crashed mid match
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: 3596c27c-8fa3-42da-896b-9094bd6a6519
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm station HL-16-11 as Psyker
  2. going through the level.
  3. Near ending where you drop down
  4. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/5/22, 9:15 PM, Eastern Standerd
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Common
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
GUID: 3596c27c-8fa3-42da-896b-9094bd6a6519
Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-06-01.42.46-3596c27c-8fa3-42da-896b-9094bd6a6519.log (126.4 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (695.1 KB)
776

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

GUID: bc6e774b-a9e1-4c7c-bc97-afd890da5869
Log File:
Info Type:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
Was just playing a mission killing bad guys and boom crash to desktop

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
777

Crashed loading after character selection (selected Sharpshooter
after posting this i will do a verify integrity of the game before diving back in

GUID: 667354a4-47fd-4e04-8369-973eeefeb397
Log File:
Info Type:

console-2022-12-05-23.59.22-667354a4-47fd-4e04-8369-973eeefeb397.log (61.1 KB)

crash_dump-2022-12-05-23.59.22-667354a4-47fd-4e04-8369-973eeefeb397.dmp (774.9 KB)

darktide_launcher.log (1.1 KB)

778

GUID: 21cd53ce-c50d-405c-b140-61535acd1b37
Log File:
Info Type:

console-2022-12-06-00.09.56-21cd53ce-c50d-405c-b140-61535acd1b37.log (292.0 KB)
crash_dump-2022-12-06-00.09.56-21cd53ce-c50d-405c-b140-61535acd1b37.dmp (744.5 KB)
darktide_launcher.log (52.3 KB)

779

GUID: d9a5caeb-7e97-447b-a034-ea29199a8a5b
Log File:
Info Type:

console-2022-12-06-00.34.26-d9a5caeb-7e97-447b-a034-ea29199a8a5b.log (67.5 KB)
crash_dump-2022-12-06-00.34.26-d9a5caeb-7e97-447b-a034-ea29199a8a5b.dmp (768.3 KB)
darktide_launcher.log (64.3 KB)

780

crashed leaving the Requisition weapon guy
GUID: 44f98270-678c-4e66-b36c-6627bb6bdaf6
Log File:
Info Type:

console-2022-12-06-00.41.16-44f98270-678c-4e66-b36c-6627bb6bdaf6.log (130.6 KB)
crash_dump-2022-12-06-00.41.16-44f98270-678c-4e66-b36c-6627bb6bdaf6.dmp (759.4 KB)
darktide_launcher.log (96.0 KB)

781

GUID: 01e117ae-ecff-46d1-99e9-3d2a6556ffc0
Log File:
Info Type:

darktide_launcher.log (127.6 KB)
console-2022-12-06-00.54.50-01e117ae-ecff-46d1-99e9-3d2a6556ffc0.log (127.9 KB)
crash_dump-2022-12-06-00.54.50-01e117ae-ecff-46d1-99e9-3d2a6556ffc0.dmp (747.5 KB)

782

GUID: 9db63111-32b4-4c53-b1c5-a86ba7fc372f
Log File:
Info Type:

crash_dump-2022-12-06-01.09.18-9db63111-32b4-4c53-b1c5-a86ba7fc372f.dmp (749.5 KB)
console-2022-12-06-01.09.18-9db63111-32b4-4c53-b1c5-a86ba7fc372f.log (85.5 KB)
darktide_launcher.log (159.2 KB)

783

crashed 30 secs after a mission, loaded on command center, started to run and crashed

GUID: 11dd8c20-5967-41de-baf5-d90bc5a0c5f1
Log File:
Info Type:

console-2022-12-06-01.23.47-11dd8c20-5967-41de-baf5-d90bc5a0c5f1.log (96.5 KB)

crash_dump-2022-12-06-01.23.47-11dd8c20-5967-41de-baf5-d90bc5a0c5f1.dmp (764.5 KB)

darktide_launcher.log (190.9 KB)

784

Crashed once back in game and adjusted Music louder and was looking at Video settings when crash occurred

GUID: 518faee1-908e-42a1-82d2-9fbc562bc2c3
Log File:
Info Type:

console-2022-12-06-01.33.14-518faee1-908e-42a1-82d2-9fbc562bc2c3.log (56.1 KB)
crash_dump-2022-12-06-01.33.14-518faee1-908e-42a1-82d2-9fbc562bc2c3.dmp (765.6 KB)

darktide_launcher.log (222.5 KB)

yes im trying to help with crash reports but
Not gonna lie. the game crashes are pushing my patience

785

Crashed just standing/waiting for Requistion gear to refresh

console-2022-12-06-01.38.29-51895f8b-e500-4219-bb26-e6036fc63d5d.log (157.7 KB)
crash_dump-2022-12-06-01.38.29-51895f8b-e500-4219-bb26-e6036fc63d5d.dmp (752.4 KB)
darktide_launcher.log (254.1 KB)

GUID: 51895f8b-e500-4219-bb26-e6036fc63d5d
Log File:
Info Type:

786

in game 3 mins in
GUID: 0e5415ed-781d-4526-a809-ba2909c5ce24
Log File:
Info Type:

console-2022-12-06-01.52.41-0e5415ed-781d-4526-a809-ba2909c5ce24.log (100.6 KB)
crash_dump-2022-12-06-01.52.41-0e5415ed-781d-4526-a809-ba2909c5ce24.dmp (758.7 KB)
darktide_launcher.log (285.7 KB)

787

Crashed after buying a sword/claw
GUID: f8da8596-30a2-4ff0-9cee-b1812e3a7fe1
Log File:
Info Type:

console-2022-12-06-01.58.45-f8da8596-30a2-4ff0-9cee-b1812e3a7fe1.log (157.7 KB)
crash_dump-2022-12-06-01.58.45-f8da8596-30a2-4ff0-9cee-b1812e3a7fe1.dmp (751.0 KB)
darktide_launcher.log (317.3 KB)

788

GUID: 1f8d6688-7608-40fe-8429-b3cd6be393ab
Log File:
Info Type:

console-2022-12-06-02.23.44-1f8d6688-7608-40fe-8429-b3cd6be393ab.log (151.3 KB)
crash_dump-2022-12-06-02.23.44-1f8d6688-7608-40fe-8429-b3cd6be393ab.dmp (764.0 KB)
darktide_launcher.log (348.9 KB)

Crashed 1 min in
GUID: 9e85032d-ed4b-498f-955b-c17b8c3184b0
Log File:
Info Type:

console-2022-12-06-02.36.03-9e85032d-ed4b-498f-955b-c17b8c3184b0.log (58.9 KB)
crash_dump-2022-12-06-02.36.03-9e85032d-ed4b-498f-955b-c17b8c3184b0.dmp (783.3 KB)
darktide_launcher.log (380.4 KB)