KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

seriusly?are we gonna get paid for sending you info and testing your workarounds?you do realise that we are doing your work now correct?
this is happening since beta.game is unplayable.
its the only game i have issues.
i am getting this from windows log:
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\000000aa
Error occurred on GPUID: 100

1 Like

GUID: 15765970-e49d-4665-a42a-6daf31a4463f
Log File:
Info Type:


crash_dump-2022-12-03-13.47.33-15765970-e49d-4665-a42a-6daf31a4463f.dmp (900.6 KB)
console-2022-12-03-13.47.33-15765970-e49d-4665-a42a-6daf31a4463f.log (424.9 KB)

Best thing of all is, if you go through the error logs. the crash error remains the same. It occured in the beta, it occured in their experimental versions and its occuring now all the time with the exact same error and crash messages.

So basically i paid 60 € for nothing. I could not really play the beta, okay its beta. But since release i have more time in the startup videos/character select screen than actual ingame cause of constant crash->restart cycle, its so f*ck**g annoying.

Did you try limiting frames to 60?

5 missions without crashes with experimental branch (although I also updated windows 11 to 22623.1020 and deleted shader cache files before changing darktide version to experimental). Then crashed in Mourningstar between missions.

GUID: 858868cd-25ce-43fd-b5af-7c50a1ac2d11
Log File:
Info Type:


Issue Description:
Version: Experimental branch
Logs show: ā€œDXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNGā€

RTX 3080ti
AMD Ryzen 9 5950X
32GB
Windows 11 22H2 22623.1020 (latest Windows insider), NVidia v.527.37 drivers (latest)

Crash Report (If Applicable):

GUID: 858868cd-25ce-43fd-b5af-7c50a1ac2d11

Error Displayed (If Applicable):

Steps to Reproduce:

  1. After mission crashed while running in Mourningstar. Also crash caused Discord to mute.

Mission Name (If Applicable):
None

Platform:
Steam

Player ID:
Steam ID: Frirr

Approx. Time of Issue & Timezone:
Check log timestamps

Reproduction Rate:
After 5 missions since update to experimental branch.

Upload Supporting Evidence:

Upload Console Log:
console-2022-12-03-13.03.46-858868cd-25ce-43fd-b5af-7c50a1ac2d11.log (1.1 MB)

Upload darktide_launcher.log:
darktide_launcher.log (31.3 KB)
user_settings.config (3.6 KB)

Win 10, Nvidia drivers up to date, hotfix 1.0.13.
Constant crashes, with a different error code each time.
This is getting ridiculous…

GUID: 18cc162e-2998-4c50-aa9e-04a61b311350
Log File:
Info Type:


console-2022-12-03-14.42.51-18cc162e-2998-4c50-aa9e-04a61b311350.log (187.1 KB)
crash_dump-2022-12-03-14.42.51-18cc162e-2998-4c50-aa9e-04a61b311350.dmp (887.6 KB)
win11

I should not have to put a bandaid on the game to make it work.
The only mission I managed to almost play through during the pre-order beta was when I limited frames to 60. It crashed at the end. So limiting frames will not make the crashes stop anyway, might at best just delay them.
If this crash happens from 60+ framerates (which it seems to be as the only ā€œfixā€ people have found to work some of the time is limiting frames either directly or indirectly by using less cores etc) then that is a datapoint they can use to figure out what causes the crash. I am not going to play with a guaranteed crash looming over me while at the same time having subpar framerate.

Edit: Realized I sounded very combative here, sorry about that. You are right in that lowering framerate should work, so I was wrong in basically snapping at you.

What I am going to try after dinner is deleting the shader cache. I did not do that after installing the experimental patch, so hopefully I get the same crash free result as Frirr.

The experimental build doesn’t fix it for me, sadly. Same issues

GUID: 638adc6c-736e-4b37-9ae0-0bc3e12d1f52
Log File:
Info Type:


Bro PC Game Pass still haven’t had first hotfix yet!

I was initially excited as I was able to get my test character through the post-prologue cutscene without crashing for the first time with worker threads > 1, but I got a crash in a mission immediately after. And it doesn’t seem like reconnecting works anymore? I haven’t gotten the option from crashes in the last few days (though I haven’t been playing as much).

This was also after deleting shader cache and setting threaded_streamer to false, I did all three at once which is not ideal troubleshooting behaviour but it’s still happening with the same error so…

console-2022-12-03-15.58.10-1c6b384f-93bd-4205-87c3-2f3ab77ad6fc.log (213.3 KB)
crash_dump-2022-12-03-15.58.10-1c6b384f-93bd-4205-87c3-2f3ab77ad6fc.dmp (725.7 KB)

Just uploading some crash logs for documentation ;

Error Displayed (If Applicable):
No error code showed in game

Steps to Reproduce:

  1. Playing mission
  2. Mission ends, going back to hub
  3. Crash while loading without error prompt

Platform:
[Steam]

Player ID:
[Steam Profile URL]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-03-17.06.17-87877e59-ab0a-4570-a6bf-d07e270f7399.log (234.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (726.0 KB)

Platform:
[Steam]

Player ID:
[Steam Community :: Daywalker]

GUID: cd5cb1d4-4e58-4fab-bbbe-873c24cb165f
Log File:
Info Type:


GUID: 46152966-8de1-49ea-af7f-8bf406a53932
Log File:
Info Type:


GUID: 5f569048-0def-44c1-a3ed-d68130c11e7d
Log File:
Info Type:


Meanwhile no updates for the gamepass version? I tried everything, including each one of the 14 options for worker threads (ryzen 2700) and still random crashes, at this point i’ll wait for hotfixes to drop on the game pass version of the game,i hope to not loose interest while waiting :\

GUID: 471416b6-d7fe-4c19-a38d-0ce9c2e1e3f5
Log File:
Info Type:


console-2022-12-03-17.50.37-471416b6-d7fe-4c19-a38d-0ce9c2e1e3f5.log (107.5 KB)
darktide_launcher.log (94.2 KB)

Every time i start playing Darktide and launch my first mission

My setup:
Windows 11 (Build 22621)
RTX 2080 SUPER
Ryzen 5 3600

Tried the experimental build, it didn’t fix the problem but it might have made things a bit better, idk…

For people struggling with crashes mid game, I recommend capping framerates at 60fps, and maybe turn graphic settings to the lowest possible. After capping my framerates, I went from 5 crashes per game to 0-2 crashes per game

console-2022-12-03-15.56.37-1c7e3b18-7833-4011-8e7b-dde8c8e17bcd.log (358.3 KB)
crash_dump-2022-12-03-15.56.37-1c7e3b18-7833-4011-8e7b-dde8c8e17bcd.dmp (816.7 KB)

Again, posting for documentation ;

GUID: b8ada07c-7602-49df-a767-dd41ee00e580
[Crash Link]:
crashify://b8ada07c-7602-49df-a767-dd41ee00e580

Crash while in mission

darktide_launcher.log (757.6 KB)
console-2022-12-03-17.45.36-b8ada07c-7602-49df-a767-dd41ee00e580.log (183.0 KB)

Crashed on new experimental build
crash_dump-2022-12-03-18.58.19-d58d8f10-6ab4-475f-ac7a-9f720efc6c4f.dmp (848.6 KB)
console-2022-12-03-18.58.19-d58d8f10-6ab4-475f-ac7a-9f720efc6c4f.log (118.5 KB)
user_settings.config (3.6 KB)

Few more mission crashes from experimental.

GUID: bee6a164-5978-4662-a499-016975d9be70
GUID: 795e9e51-7c90-48a0-afe7-446f61d885c4

console-2022-12-03-16.56.38-bee6a164-5978-4662-a499-016975d9be70.log (241.5 KB)
console-2022-12-03-17.15.18-795e9e51-7c90-48a0-afe7-446f61d885c4.log (819.5 KB)
darktide_launcher.log (114.2 KB)
user_settings.config (3.6 KB)

GUID: 483532c3-38e5-4d38-8b59-ca9ef9dff263
Log File:
Info Type:


I have done the user_settings.config modification, drivers are up to date, and I have updated C++ for x64. Still crashing.