KNOWN ISSUE: Crash on Launch With AMD GPUs

can’t start up the game neither:

GUID: eb10a7a5-9979-44f5-9350-2b4552ae4b38
Log File:
Info Type:


using:
AMD Ryzen 9 5900X 12-core
AMD Radeon RX 6800

How do you literally break everything

It’s pretty wild that it is THIS broken. Like how do they manage to f up this badly?

How the hell do they release a big update, without testing. Holy heck this is embarrassing.

they tested one game, released the other. easy, i bet they will do that again with next hotfix

GUID: ddfd3421-3ac4-4635-949b-867f97ea932d
Log File:
Info Type:


I’ve been waiting weeks since the shirtless hotfix hoping against hope you’d actually fix my issue.

Glad you just made it worse in time for the “event”. Thanks.

Guys, they need more time to make the second new map! Less people playing = less kills = longer community event = more time to work!

Impossible to launch the game always crash after the new update
console-2023-05-29-15.26.51-9b322aaa-4d16-442c-bdb4-12f07f28a969.log (7.0 KB)

Before the update i can’t play it with lags and many errors 99999999 and now problem solve, i just can’t launch it xD Great community event !

in case i am a RX 5700 XT AMD user

Cant play after update. Crash after launcher.

GUID: 426312b3-4e08-49be-b647-86fa11a399c4
Log File:
Info Type:


GUID: e72265cf-d259-406d-9a02-e9d9bd21e515
Log File:
Info Type:


Radeon RX 5700XT

Adding to the pile after the latest update nothing but crashes. AMD 3950X and 5700XT

GUID: 471bd721-7456-49d2-b0fe-b4ddfbcee561
Log File:
Info Type:


Issue Description:
As of the major patch on the 29th of May I have been unable to open the game at all. I have verified the game as well as reinstalling it, no dice.

Steps to Reproduce:
Attempt to click play on the launcher through steam.

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Thor

Approx. Time of Issue & Timezone:
5/29/23 11:50am

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Issue Description: Starting up the game through the launcher results in the shader cache being built and the game crashing right after, never even starting up properly. The game worked fine before the most recent update.

Steps to Reproduce: Just launching the game through launcher post update.

Mission Name (If Applicable):

Platform: Steam

Player ID: Moonlight

Approx. Time of Issue & Timezone: 5:35 PM GMT +2

Reproduction Rate: Constant


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log: crashify://472c5d42-c7ff-481b-967a-3e1fadd61602
Log File: Darktide crash log - Pastebin.com
Info Type:


i was playing normaly before newest update now i get only to click on start game but later it always crash, drivers looks good nothing new, AMD RX 580x

GUID: 4a64385c-0cad-4080-9a21-66f7ebdc2186
Log File:
Info Type:


GUID: 4553cb3a-2ade-41f5-97b8-de2e4f66ca7a
Log File:
Info Type:


AMD 5700 xt red dragon

GUID: 826dc9c9-4d2e-4162-8480-f678314d9abb
Log File:
Info Type:


GUID: 1e5d2902-0c80-4be1-8388-ecb0f8253cd4
Log File:
Info Type:


AMD 7900 xtx / Ryzen 5900 x
Game wont launch

GUID: 270b33c0-c5cb-4e7b-befe-ee108646f1bd
Log File:
Info Type:

Issue Description:
Game seems to load fine, then after selecting my character and clicking start the game then goes to a loading screen where it sits forever.

I’ve let is run for up to an hour to see if anything changes before I have to end the process. After which a crash report is generated (attached below)

Crash Report (If Applicable):
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Error Displayed (If Applicable):
N/A

Steps to Reproduce:
Select character, then select start

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store]
Steam

Approx. Time of Issue & Timezone:
From ~9pm AEST +10GMT 20/05/2023

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

GUID: a17b2a4d-9408-4d49-b5a1-0ba3dbe5de7f
Log File:
Info Type:


Crashing just after shader compilation.
No changes in settings from previous play session, only new patch.

AMD GPU
AMD CPU

GUID: edf5b082-846a-4f94-b2db-d4336d071753
Log File:
Info Type:


crash_dump-2023-05-29-16.41.50-edf5b082-846a-4f94-b2db-d4336d071753.dmp (391.3 KB)
console-2023-05-29-16.41.50-edf5b082-846a-4f94-b2db-d4336d071753.log (6.1 KB)

GUID: 28b6b8a4-85b3-439f-96e8-cdc8f337a313
Log File: console-2023-05-29-16.48.01-28b6b8a4-85b3-439f-96e8-cdc8f337a313.log (6.9 KB)
Info Type: crash_dump-2023-05-29-16.48.01-28b6b8a4-85b3-439f-96e8-cdc8f337a313.dmp (576.5 KB)



We are working with AMD to identify the root of this issue, apologies.

6 Likes