KNOWN ISSUE: Cataclysm Appearing Locked and Incorrect Progression

[FatsharkLev]

Update from Hotfix 6.0.3 patch notes:

@FatsharkQuickpaw

Players, during the launch of patch 6.0.0 (originally numbered 5.7.0) on Wednesday, there was an issue that could cause any player who interacted with the Daily or Weekly Quests to lose a chunk of their progression on the backend. These include various Okri’s challenges like missions completed, Cataclysm difficulty unlock, Fortunes of War unlock, etc. The issue was quickly fixed on the same day (it is safe to interact with those quests), but unfortunately we still don’t have a solution for the players who lost their progression before the fix was implemented.

Rest assured that we are working with our Backend Service Provider and doing all we can to rectify the issue with missing progression and challenges. Though we don’t have a concrete resolution just yet, we’ll continue to work on it until we have a way to solve this issue, and we hope to be able to share more on this soon.

Please bear with us, and we thank you for your continued patience.