Unresolved Issue: Progression Errors – We Deserve Transparency and Action

Dear Fatshark Team,

I’m writing to bring renewed attention to the persistent issue of progression data being incorrect for many dedicated players. As someone with nearly 4,000 hours invested in Vermintide 2, this issue has had a significant impact on my experience and undermines my trust in the game I’ve supported for so long.

Key Concerns:

  1. Paid Content Problems: For players who have purchased dlcs, this is not just an inconvenience—it’s a failure to deliver on what was promised.
  2. Lack of Updates: While the issue has been acknowledged, updates on progress have been sparse. The original thread on this topic has been closed without clear resolution, making it feel like the problem is being swept under the rug.
  3. Community Frustration: Many affected players, myself included, are feeling ignored. Clear, transparent communication is crucial to rebuilding trust.

What We Ask For:

A detailed update on the progress of fixing this issue, including a timeline for resolution.
Compensation for affected players, such as the new in-game currency, to address the inconvenience caused by this ongoing problem.
Commitment to open communication, ensuring no future issues are left in limbo.

As a loyal member of the community, I want to continue supporting Vermintide 2. However, it’s difficult to do so when fundamental aspects of the game—especially paid features—are broken, and the response feels dismissive.

This post is not just for me but for every player who has supported this game and deserves to have their concerns acknowledged and addressed.

I urge the team to take this matter seriously and ensure that it doesn’t fade into obscurity. Thank you for your time, and I look forward to hearing from you.

Sincerely,
Babanuki

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In fact, they are preparing for a vacation to enjoy life, and the theme post for the feedback has been closed.I am disappointed with the significant technical errors and the slow handling speed of their service. :weary:

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I don’t expect them to provide meaningless compensation, I just hope that the lost progress can be repaired as soon as possible to make us feel at ease. However,It has been over a month now, and I feel like they are simply unable to rebuild the archives of players who have lost progress. They are counting on these players to gradually accept this fact over time. The process of filtering and rebuilding player save files is very complex, and with their lazy personality, they will definitely mess it up. I also hope that the fatshark can give us some surprises, but currently there is only despair…

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