KNOWN ISSUE: "Access violation (0xc0000005)" Crash

UPDATE

We are aware of a commonly encountered crash “Access violation (0xc0000005)” introduced with the Anniversary update.

Please rest assured that we’re on the case!

All existing and new reports of this crash will be merged here to keep things organised.

Thank you for your patience.

1 Like

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I played a single game with grail knight and everything was fine. After that I switched to Outcast engineer and three minutes into my game it crashed (a few second of freeze and then just crashes). I tried playing on iron breaker but same thing happened. I was playing alone on private game. Idk if it’s a problem with switching heroes, bardin or coghammer which I was using. Also each time I was playing on the screaming bell.

GUID: ef9d3a5a-2f80-4ca5-b327-e0a1c5f453ea
Log File:
Info Type:


GUID: c57f9184-2ee0-457e-a210-0125cfe0fad9
Log File:
Info Type:


[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

1 Like

We’re investigating this crash. Apologies for the inconvenience in the meantime.

I’ve checked the crash logs. It says Access violation (0xc0000005). And confirmed it, only happens on Bardin.

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Playing a mission and crashing, this happens in both single player and multiplayer. Set worker threads to 6 and it still happens. Can’t figure out when exactly it happens because it has happened while in mission in different places, as well as in the main keep area when I am just jumping around. I can sometimes get through an entire mission but it crashes about 85% of the time.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 85ebf35d-d608-4624-98f5-661e74085f68
Log File:
Info Type:


[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2024-03-03-23.08.08-85ebf35d-d608-4624-98f5-661e74085f68.log (520 KB)
user_settings.config (7.42 KB)

Hi @lysolet,

Your logs show you’re running into a GPU-related crash. I recommend running through our GPU crash solutions, here:

Please let me know how this goes.

1 Like

I changed drivers and encountered less crashing as far as I can tell. I did, however, crash again.

Does this crash look similar to the one I posted before? I have issues in other games as well so I would like to see if a driver change helped at all. I am going to continue to try the other advice listed in the link you provided as well.

Thanks.

GUID: f4ebf22d-c33b-4cc9-a8b9-c02f623581ad
Log File:
Info Type:


user_settings.config (7.4 KB)
9-a8b9-c02f623581ad
console-2024-03-06-02.56.26-f4ebf22d-c33b-4cc9-a8b9-c02f623581ad.log (3.7 MB)

@lysolet, glad to hear stability has improved!

This crash differs and is an Access Violation type crash. Did this crash occur when trying to launch Vermintide 2?

The exit code in the log “0xFA718003” and the error “Access Violation (0xc0000005)” usually point towards an issue with Anti-Virus/Firewall.

If you find that the crashing persists, then I recommend ensuring you have appropriate Anti-Virus and Firewall exceptions in place. Please try adding following exceptions:

  • vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
  • vermintide2_dx12.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries_dx12
  • EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat
1 Like

I added the exclusions and am unfortunately experiencing the same crash.
I haven’t ever crashed on launch, though I have crashed after only having the game open for about ~3 minutes.

GUID: f0eecad7-cee8-47a8-b3c5-e2e0a5f4a2dc
Log File:
Info Type:


console-2024-03-07-00.43.06-f0eecad7-cee8-47a8-b3c5-e2e0a5f4a2dc.log (491.6 KB)
user_settings.config (7.4 KB)

I ran a MemTest and it looks like my RAM is throwing errors, which I’m assuming is my problem here. I’m going to troubleshoot that and replace the faulty stick(s). I will update if I continue to have issues after that.

Thanks for your continued support.

1 Like

Ah, that’s interesting to hear! As you’re not crashing on launch, then the exit/error codes in your logs may have been printed incorrectly then :thinking:

Good spot with the RAM and :crossed_fingers: that replacing it will do the trick!

2 Likes

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crash before dropdown into cellar.

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 1d14f01a-f393-43ab-89d4-4af547d4c9e6
Log File:
Info Type:


[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2024-03-09-16.59.37-1d14f01a-f393-43ab-89d4-4af547d4c9e6.log (2.87 MB)

Right before the crash happens the enemies start freezing, walking into weird directions, teleporting or straight out disappearing. Sometimes they even walk in air. A screenshot taken right before a crash.

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crash

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Steam (PC)

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2024-03-09-17.47.07-1d5f9ac8-1c18-4b22-8605-8db395858824.log (6.34 MB)
crash_dump-2024-03-09-17.47.07-1d5f9ac8-1c18-4b22-8605-8db395858824.dmp (921 KB)

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crashes randomly while playing

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Kagamitetsuya20

[PC] Crash Report (Optional):

GUID: ccaba089-03ad-4599-943f-13dbdca8b7bf
Log File:
Info Type:


Issue Type (Required):

Crash - During Play

Issue Description (Required):

i have been having many problems ever since i started playing vermintide 2 on pc, some of which i have found small work arounds for that i will talk about since they maybe be related to the crashes.
this includes frame stuttering, weird frame lag that happens when i play with vysnc turned off (which then makes me have to deal with the slight delay vsync brings) because the nvidia frame limiter turned at 60 doesn’t seem to work stable enough. funny how vsync works but it doesn’t? i did have another problem aswell with the game freezing for 1/5th of a second when new effects happened, but i managed to boil that down to my shader cache not being high enough, so i turned it up some. i should also note that ive been having infrequent backed errors and whatnot that kick me from the game, doesn’t happen often at all but thought i should mention it.

but to the main problem i’ve been having, the infamous crashes that are literally making the game unplayable for me. i’ve been trying to do the same Skittergate mission probably 10 times in a row now and about 8/10 of those times the game froze for a second, and then crashed, all at different locations too. no synchronicities when it comes to the crashes, and neither the missions, because it’s been crashing pretty regurlarly since i started playing. i have tried many things, including verifying game files, restarting my pc, reinstalling the game, checking my ssd for probelms, uninstalling and reinstalling microsoft c++ 2015-2022, changed to and from dx11, changed my worker threads, lowered all ingame settings, updating my drivers, and i haven’t reinstalled my drivers because i just did all that 2 months ago with DDU.

apologies for typing a gutload, thankyou for help you can provide!

My Pc specs:
cpu: i7 8700K
gpu:rtx 3060ti
ram: 16gb ddr4

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 1969dfd4-bfce-4a07-99a6-86a7a5ba9748
Log File:
Info Type:


Hi @CSEYJAH,

Sorry to hear this. You’re running into a current known crash, which is being commonly experienced by many :frowning:

Please be assured we’re on the case!

Will merge this with the pinned known crash post.

Issue Type (Required):

DLC

Issue Description (Required):

every time i play a game as sister of the thorn, the first few minutes of a mission are completely fine until for some odd reason i always crash.

i’ve attached a screenshot of the talents and weapons i’ve used

Steps to Reproduce (Required):

  1. Pick Sister of the Thorn
  2. Play through a mission as normal (i’ve played screaming bell, dark omens and hunger in the dark)
  3. ???
  4. Profit

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Upload Supporting Evidence (Optional):


1 Like

Sorry to hear this @nucleenix

Please can you provide us with a crash report or your console log(s) from a session the crash has occurred so we can take a look?

Thanks in advance!