Infinite load screen when buying aquilas

Warhammer 40,000: Darktide Bugs
1

Issue Type (Required):

Purchases

Issue Description (Required):

When I open the in-game cosmetic store and go to purchase aquilas, after clicking an aquila bundle, I get an infinite loading screen “Communicating with Fatshark store”. I’m on PC, Steam platform, North America East server, and have tried it with mods disabled.

Steps to Reproduce (Required):

  1. Go to in-game cosmetic store.
  2. Click to buy aquilas.
  3. Click an aquila bundle. (In my case, I choose the 7000 points bundle.)
  4. You will get a message “Communicating with Fatshark store” but it just hangs there.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

2

try disabling Steam Overlay

3

I already have Steam overlay disabled.

4

I’m pretty sure the issue is that you need steam overlay enabled to be able to make an aquila purchase

5

There are also two different places it can be disabled iirc. One is global and the other is game-specific?

Anyway, needs to be enabled in both.

6

This. Most games will open a separate steam window if the overlay doesn’t work. Darktide is the exception

7

Thanks, enabling the overlay fixed the issue.

There should probably be an error message for this case, because it looked like a server issue rather than a Steam issue.