i just turned my pc on today and did the update you guys put out. in doing so when i loaded the game up i had to restart everything like it was my first time and i lost everything. can you please look into this. i will provide everything as needed

I downloaded your update today and lost everything

Salo December 7, 2022, 4:09pm 4

Take a look here, seems like they fixed this already.

Topic		Replies	Views
Where are my char's upon log in Bugs acknowledged	22	497	December 7, 2022
Character disappeared Technical Support acknowledged	12	1061	September 18, 2024
Returning player, Character Deletion - gamepass Technical Support acknowledged	2	241	October 13, 2023
Characters deleted, FS does nothing General Discussion	29	858	December 12, 2022
Deletion problem not resolved General Discussion	1	337	December 10, 2022