I cannot start the game

The game crashes when I first attempt to load into the keep. The image fades to black like normal then the skaven pin stops spinning. i hear background noise for a short time then it crashes.

PC specs
Intel(R) Xeon(R) Silver 4114 CPU @ 2.20GHz 2.19 GHz
16gb ram

error report.

GUID: 35465eb6-5a4d-48e9-9319-7cbdd283480c
Log File:
Info Type:

i have tried all of the troubleshooting from your site.

Your NVIDIA GTX 970 is not being detected, and instead Vermintide 2 is using the Microsoft Basic Render Driver which is resulting in your crashes. Please see:

  1. Right-click the desktop and select the ‘NVIDIA Control Panel’
  2. Navigate to ‘Manage 3D Settings’ > ‘Program Settings’
  3. Locate Steam within the list of programs
  4. Within the ‘Select the preferred graphics processor for this program:’ dropdown, choose the NVIDIA GPU
  5. Then locate Vermintide 2 within the list of programs, and repeat the above step
  • For Windows 10 users:
  1. Navigate to ‘Settings’ > ‘System’ > ‘Display’
  2. Select ‘Graphics Settings’
  3. Select the ‘Browse’ button and locate the Vermintide 2 executable (Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries)
  4. Select the ‘Options’ button
  5. Choose ‘High performance’ and save your changes

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