Issue Description: I was able to play for about three weeks now ever since I got the update I haven’t been able to get past my user login. I keep receiving a backend error message followed by a position in queue message when I try again. And sometimes it will say failed to load player profile. I’v…

Could you check you’re logged in to the same account on both the Xbox app and Microsoft Store app please?

The EXACT thing has been happening to me for the better part of two days now. I made sure my Xbox account and Microsoft Store app accounts were synced correctly to no avail. This is now day 2 of this issue.

I am signed in to the same account on game pass/microsoft store and the Xbox app

Is there anything manually u may be able to do or nah

Ok hope I’m able to play ur game again

I can’t sign in to play

Warhammer 40,000: Darktide Technical Support

FatsharkJulia November 8, 2023, 9:55am 6

We’re looking in to what we can do manually to resolve this and I hope to have an update next week.

Topic		Replies	Views
Failed to Load Player Profile Technical Support acknowledged	4	1070	August 29, 2023
Cannot even play the game Technical Support acknowledged	5	148	April 22, 2025
Back End Error on Xbox App Technical Support acknowledged	2	1175	March 2, 2023
Receiving Backend Error: Error Signing In Technical Support acknowledged	1	593	September 28, 2023
I cant loggin on xbox with one profile but i can with the other Network & Connectivity Feedback	0	135	December 15, 2023

I can’t sign in to play

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