I can not log in at all because of the backend error

Issue Type (Required):

Other

Issue Description (Required):

I can not login into the game regardless of what I do. I’ve reinstalled the game, updated my drivers, restarted my computer and my internet. I’ve tried the anti-virus stuff and deleating the APPDATA folder, still nothing works. Please help.

Steps to Reproduce (Required):

1 - open the game.
2 - press space.
3 - get backend error.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Upload Supporting Evidence (Optional):

This can mean two things that you were temporarily banned or it’s really just a bug. Did you get into any fights or swear at people recently within the last few days or so? A ban can last for an entire week. Fatshark does monitor chats in-game if you get reported that is. It’s possible somebody reported you. This happened to me once, so now I don’t ever say anything to people if they annoy me I can block them or vote to kick that player. This way you never have to play with them… I got banned for a week for getting into an argument. Personally, chat isn’t something that should be regulated in-games like this, but that’s just my opinion.

That could be it, i did get into a heated argument with an ogryn.

1 Like

Yeah, I mean, if you get into an argument & there’s any swearing at all it’s a ban if they report you. If this Backend Error happened within the last few days & this fight was also around that time you’re most likely banned for a week which sucks. Nothing you can really do about it. All you can do in the future is block that person so you don’t match with them again.

@LandCmovies if you haven’t already done so, please reach out to us here:
https://support.fatshark.se/hc/en-us/requests/new and I can check if a ban has been applied to your account.