Game crashing at start of and finishing game

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

the crash issue type wasn’t specific to this issue

my game crashes (randomly) at the start of the game as in in the lobby room waiting for everyone to ready once we all do the 3, 2, 1 starts and I crash at 2 leading to black screen and having to force shutdown my entire computer to get out of it.

similarly, I crash (randomly) at the conclusion of a game. they have been at the victory screens thus far but progressing through the rewards for the game exp, $$, resources yada yada. It crashes as soon as I’m about to get into the loading screen before mourning star. this also leads to a black screen which can only be fixed by force shutting down the entire computer.

Yes I played modded.
Yes i have turned them off
Yes I have gotten crashes with them off
Yes I have verified my files
Yes it has crashes with them off and verified

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Unusual (<25%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Zangief, Krats

2

This reads more like a driver/hardware related issue – have a look in the Windows Event Viewer and see if there’s any corresponding errors. I suspect this is a driver malfunction.

3

thank you for the reply.

while I am not completely inept computer wise … I’m afraid this is a tad outside of the scale of my abilities.

would you be able to (as best of possible guess) what type of issue or error that I might be looking for and where semi specifically?

I looked to see if my drivers were out of date (they are not) as well as any other things i could think to look at to check for updates ( which all but a windows update were)