Game crashing during the loading screen - can't play anymore

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

I have played last days, and all was fine. Today we wanted to try the Versus mode with the other player but noone joined, so we decided to play the Chaos mode. When I went back to the main menu and clicked the other game mode, the game crashed. Afterwards I tried to start the game again and the game crashes during the loading screen in the game (every time at the same spot “Recruiting heros”, video uploaded).

What I have tried already:

  1. clean re-installation of GPU drivers
  2. Windows System File Checker, checked game files in Steam
  3. Turn off the Firewall and Antivirus
  4. re-install the game (first time only in steam, the second time was “clen re-installations” with deleting local data)
  5. Start the game without DLCs (basically, I hadn’t them before, and tried to launch the game with them)
  6. In the settings change from the DirectX12 to 11 version
  7. Debug mode
  8. Launch with modifies (don’t have them)
  9. and maybe something else, that I don’t remember

My system data:
Windows 11 Pro
AMD Ryzen 5 5600X 6-core, 3,70 GHz; 16GB operative memory
MSI A320m-A Pro Max
GeForce RTX 4060; 8 GB

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 6e0f3d6c-cee4-4917-9df7-11a9a614cf68
Log File:
Info Type:

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2024-06-08-21.50.44-ff89f702-5cd1-4167-9604-fdbd4f5b86aa.log (76.4 KB)
crash_dump-2024-06-08-21.50.44-ff89f702-5cd1-4167-9604-fdbd4f5b86aa.dmp (836 KB)
vermintide2_launcher.log (92.8 KB)
user_settings.config (7.51 KB)

@Nikatan, sorry about that. It appears that your account data had become corrupted. One of our backend developers has now repaired your account, so the issue should hopefully be resolved.

Please let me know!

Unfortunately, the game is still crushing as it was.
console-2024-06-10-18.03.08-b31054fb-8685-4778-a2b3-30eefdfb312c.log (72.5 KB)
crash_dump-2024-06-10-18.03.08-b31054fb-8685-4778-a2b3-30eefdfb312c.dmp (819.7 KB)
vermintide2_launcher.log (338.8 KB)
user_settings.config (7.5 KB)

@Nikatan, sorry about that! We’ve taken another look - can you check again now please? :slight_smile:

Yes, now it’s working! Thank you!

1 Like