Crash in/after loading screen, combined with audio issues

Issue Description: Crashes immediately after loading screen.

Crash Report (If Applicable):
GUID: 76c0a7e0-b55b-41f4-ad62-ce0a455aaeb0
Log File:
Info Type:


Error Displayed (If Applicable): Nothing of the sort.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Pres play with any character.
  2. Game loads. Sounds cuts off in the loading screen. Game audio suddenly starts.
  3. Crash

Mission Name (If Applicable):

Platform:
Steam/

Player ID:
LordSparklebottom

Approx. Time of Issue & Timezone:
[11/17/2022, 22:46] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-11-17-21.36.19-76c0a7e0-b55b-41f4-ad62-ce0a455aaeb0.log (34.6 KB)

Upload user_settings.config:
user_settings.config (3.0 KB)

I’d start with trying to update your audio drivers. Either get them from your mobo vendor, or alternatively windows update can sometimes have them in the “optional” section

Also there’s some file handle issue so try a re-verify of the game’s data files

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

Already latest driver. Nothing wrong with it as it hasn’t had any single issue with any other game. Doubt it’s that.

Looking in to it. Thank you!

Issue Description:
Last night I posted about the game crashing whenever I pressed play and it got to the end of the loading screen. I tried again today and now it doesn’t even show the loading screen and it makes my pc very unresponsive. Nothing on my pc has changed overnight. The game just decided to get worse with it’s crashes.

Crash Report (If Applicable):
GUID: 19e7b252-22ee-4406-b433-d90f9c6fb6ec
Log File:
Info Type:


Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Press play from menu.
  2. Wait to go into loading screen. It’s just a black screen now.
  3. Crash

Platform:
Steam

Player ID:
LordSparklebottom

Approx. Time of Issue & Timezone:
[11/18/2022, 19:19] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-11-18-18.15.24-19e7b252-22ee-4406-b433-d90f9c6fb6ec.log (27.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (405.7 KB)

Seems the black screen issue has been fixed by checking game files. Aperantly something corrupted some files. Sadly game still crashes.

Sorry about this. I can see the crash you’re experiencing is in our database and pending investigation.

Issue Description:
The game is just crashing after the loading screen. Haven’t been able to play a single round. I just want to know what kind of crash this is and if there is any work being done on it?

Also, if I launch the game directly without the launcher it gives me a backend error.

Crash Report (If Applicable):
GUID: 01401dcb-0693-4a7d-b3ea-581245f82054
Log File:
Info Type:


Error Displayed (If Applicable):
None

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Choose character (Step 2 if I don’t wait for character to load. Or step 3 if I don’t wait for the character to load.)
  2. Game loads regularly.
  3. Game doesn’t show the loading screen. Just a black blank screen.
  4. Finishes loading and crashes

Platform:
[Steam]

Player ID:
[LordSparklebottom]

Approx. Time of Issue & Timezone:
[11/24/2022, 00:15] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-23-23.09.13-01401dcb-0693-4a7d-b3ea-581245f82054.log (27.0 KB)

Upload darktide_launcher.log:
darktide_launcher.log (707.9 KB)

I’ve got the same problem, I’ve been able to start it from the protected game.exe but unable to log into it to actually play, which is frustrating but farthest i’ve gotten. I wish you the best of luck

  1. try reverifying the game data in Steam

  2. run steam as an administrator

  3. disable your anti-virus as there seems to be some kind of file conflict going on in the logs

This is mentioned in your logs, and may be of help:

Hardware-accelerated GPU scheduling in Windows OS needs to be enabled - please see https://devblogs.microsoft.com/directx/hardware-accelerated-gpu-scheduling/

I posted a new crash on load thing yesterday. Was told about the Hardware Accelerated GPU Scheduling. I tried it. But the game still likes to crash after being done loading it. So it seems it didn’t work.

Crash Report (If Applicable):
GUID: 89d642e9-f3c9-46c1-ac7d-10319065770e
Log File:
Info Type:


Steps to Reproduce:

  1. Select character.
  2. Press play.
  3. Starts loading game.
  4. Crashes to desktop after loading.

Platform:
[Steam]

Player ID:
[Lord Sparklebottom]

Approx. Time of Issue & Timezone:
[24/11/2022, 16:50] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-24-15.40.03-89d642e9-f3c9-46c1-ac7d-10319065770e.log (28.8 KB)

Upload darktide_launcher.log:
darktide_launcher.log (765.0 KB)

It looks like your installation may be incomplete. Try: https://support.fatshark.se/hc/en-us/articles/360021233534--PC-How-to-Verify-Integrity-of-Game-Files-via-Steam

That’s the thing. I have verified the game files after each crash it does.

I did everything I was told. Updated everything. Even went to Windows 11 just for good measure.
Did the hardware-accelerated-gpu-scheduling thing. Revalidated my files.

Nothing works. And every crash it seems it just corrupts files.

This ain’t on my end.

Issue Description:

Crash Report (If Applicable):
GUID: 292789a1-c0bd-4823-8d4d-c9c1242d0864
Log File:
Info Type:


Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Select character, press play.
  2. Game loads.
  3. Crash

Mission Name (If Applicable):
Tutorial

Platform:
[Steam]

Player ID:
[LordSparklebottom]

Approx. Time of Issue & Timezone:
[24/11/2022, 19:10] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-24-18.02.26-292789a1-c0bd-4823-8d4d-c9c1242d0864.log (27.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (822.0 KB)

There seems to be a file issue

  1. Reverify the game files
  2. Disable your anti-virus

As I said. I have verified gamefiles every single crash.
And disableing anti-virus makes no difference. It crashes anyway.

It’s on the games end.