Game crashes when clicking on "play" on the launcher, "shader casche builder process"

Issue Description:
when i click on start/ play button on the launcher the game crashes

steps iv already taken:
multiple deleting’s of roming fatshark folder
verification on game via steam library
full reinstall of game via steam library
2 x full clean reinstall of graphics drivers
giving admin rights to steam/ dark tide executables
running said executables in compatibility modes
changing about of graphical settings via launcher

nothing makes a difference

Error Displayed (If Applicable):
“something went wrong in the shader cache builder process Exit code = -1073741515”

Steps to Reproduce:
double click on the desktop icon, wait for steam/launcher to load… click start = crash

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
err my steam id is : leskrone

Approx. Time of Issue & Timezone:
any time iv tryed playing since the telent tree update

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

GUID: 08e9abd3-3f3b-46b5-a6e6-d1cb2ac4b6f8
Log File:
Info Type:


11:38:59.539 [Launcher] LOGGER OPEN
11:38:59.540 [Launcher] Launcher version: Launcher: 1.0.308.0
11:38:59.543 [Launcher] Local time: 07/11/2023 11:38:59
11:38:59.802 [Launcher] Steam name: Leskrone
11:38:59.803 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
11:38:59.803 [Launcher] [Main Window] Base Directory: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE
11:38:59.805 [Launcher] [Main Window] [Parse Arguments] Steam is initialized.
11:38:59.806 [Launcher] [Main Window] [Parse Arguments] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
11:38:59.811 [Launcher] [Main Window] [Parse Arguments] Using backend ‘prod’
11:38:59.812 [Launcher] [Main Window] [Parse Arguments] Bundle dir: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\bundle
11:38:59.812 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
11:38:59.812 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
11:38:59.813 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.22621
11:38:59.813 [Launcher] [Main Window] OS Architecture: X64
11:38:59.813 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.9181.0
11:38:59.945 [Launcher] [Main Window] Launcher was started by: steam(27664)
11:38:59.968 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\launcher.config
11:39:00.239 [Launcher] [Main Window] [Load Settings] Load settings successful
11:39:00.288 [Launcher] [Main Window] [SysInfo] Found Physical HMONITOR Monitor 0 (Generic PnP Monitor) supporting 21 resolutions
11:39:00.289 [Launcher] [Main Window] [SysInfo] Found Physical HMONITOR Monitor 1 (Generic PnP Monitor) supporting 21 resolutions
11:39:00.297 [Launcher] [Main Window] [SysInfo] !! Skipping adapter 1: [Software Adapter]!
11:39:00.306 [Launcher] [Main Window] [SysInfo] Getting preferred adapter
11:39:00.306 [Launcher] [Main Window] [SysInfo] Executing GPUDetection.exe
11:39:00.761 [Launcher] [Main Window] [SysInfo] Preferred performance adapter is adapter #0 (NVIDIA GeForce RTX 3070 Ti)
11:39:00.761 [Launcher] [Main Window] [SysInfo] Checking Supported Graphics Features…
11:39:00.765 [Launcher] [Main Window] [SysInfo] Running gpu detection
11:39:00.765 [Launcher] [Main Window] [SysInfo] [GPU Detection] Executing GPUDetection.exe
11:39:01.394 [Launcher] [Main Window] [SysInfo] GPU detection completed.
11:39:01.394 [Launcher] [Main Window] [SysInfo] NVIDIA GPU
11:39:01.394 [Launcher] [Main Window] [SysInfo] DLSS Capability: NO_DLSS
11:39:01.394 [Launcher] [Main Window] [SysInfo] RayTracing Capability: NO_RAY_TRACING
11:39:01.394 [Launcher] [Main Window] [SysInfo] Supports DLSS: False
11:39:01.394 [Launcher] [Main Window] [SysInfo] Supports Frame Generation: False
11:39:01.394 [Launcher] [Main Window] [SysInfo] Supports Reflex: False
11:39:02.418 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (NVIDIA GeForce RTX 3070 Ti) OutputId: 0 CurrentResolution: 1080x1920
| AdapterId: 0 (NVIDIA GeForce RTX 3070 Ti) OutputId: 1 CurrentResolution: 1920x1080
| Processor
| Manufacturer: AuthenticAMD
| Name: AMD Ryzen 7 5700G with Radeon Graphics
| Caption: AMD64 Family 25 Model 80 Stepping 0
| Maxclock: 3801
| Total Memory: 0
| Available Memory:0
11:39:02.451 [Launcher] [Main Window] [Check Exe] Version info for excutable F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| File: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.328.13
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e328013)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Language Neutral
|
11:39:02.452 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
11:39:02.452 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
11:39:02.452 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\console_logs
11:39:02.452 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:39:02.452 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
11:39:02.452 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\yesye\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
11:39:02.453 [Launcher] [Main Window] Reading crash settings from: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
11:39:02.454 [Launcher] [Main Window] Content revision: 85660
11:39:02.455 [Launcher] [Main Window] Reading crash settings from: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
11:39:02.455 [Launcher] [Main Window] Crash project: Bishop
11:39:02.455 [Launcher] [Main Window] Crashes, console log path C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\console_logs
11:39:02.455 [Launcher] [Main Window] Crashes, console dump path C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:39:02.455 [Launcher] [Main Window] Machine ID: 81448500-3709-4288-a989-0826b5f1c356
11:39:02.460 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\console_logs
11:39:02.460 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:39:02.460 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\GPUCrashDumps
11:39:02.460 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\yesye\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
11:39:02.473 [Launcher] Current language: english
11:39:02.873 [Launcher] Hooking up Fixed Version WebView2 Environment
11:39:02.893 [Launcher] MS Edge WebView2 Runtime Version: 111.0.1661.54
11:39:02.893 [Launcher] Initializing WebView2
11:39:03.294 [Launcher] WebView2 setting up settings
11:39:03.299 [Launcher] WebView2 settings setup completed
11:39:03.348 [Launcher] WebView2 Initialized
11:39:05.537 [Launcher] WebView2 Navigation Completed
11:39:05.585 [Launcher] Running OnWebpageLoaded
11:39:05.586 [Launcher] OnWebpageLoaded completed
11:39:05.586 [Launcher] OnLauncherReady
11:39:05.724 [Launcher] !! Error parsing settings for ‘gamma’! Default value invalid! Returning generic!
11:39:05.734 [Launcher] [Quality Settings] Verifying Quality Settings
11:39:05.736 [Launcher] [Quality Settings] Main window enabled
11:39:05.737 [Launcher] [Quality Settings] UI Enabled
11:39:05.737 [Launcher] [Quality Settings] Quality Settings Completed
11:39:05.746 [Launcher] [Quality Settings] Quality Settings Saved
11:39:09.163 [Launcher] [Launch Game] Steam is initialized.
11:39:09.163 [Launcher] [Launch Game] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
11:39:09.163 [Launcher] [Launch Game] Using backend ‘prod’
11:39:09.164 [Launcher] [Launch Game] Launching Game
11:39:09.164 [Launcher] [Launch Game] Executable: F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
11:39:09.164 [Launcher] [Launch Game] Arguments: -eac-untrusted --bundle-dir …/bundle --ini settings --backend-auth-service-url https://bsp-auth-prod.atoma.cloud --backend-title-service-url https://bsp-td-prod.atoma.cloud
11:39:09.164 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| borderless_fullscreen = false
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| gamma = 0
| graphics_quality = “high”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 13
| screen_mode = “fullscreen”
| screen_resolution = [
| 1080
| 1920
| ]
| vsync = false
| }
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| gpu_id = “NVIDIA GeForce RTX 3070 Ti”
| language_id = “en”
| launcher_overrides = {
| gpu_crash_dumps = false
| }
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| graphics_quality = “low”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 13
| network_settings = {
| try_nat64 = false
| }
| render_settings = {
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1080
| 1920
| ]
| version = 2
| vsync = false
11:39:09.188 [Launcher] [Launch Game] Running shader cache builder
11:39:09.191 [Launcher] [Launch Game] [ShaderCacheBuilder] Executing darktide_shader_cache_builder.exe with args: -i “F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\shader_cache\bundled_shader_cache.hans” -o “C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\shader_cache.hans” -device-index 0
11:39:09.359 [Launcher] [Launch Game] [ShaderCacheBuilder] Something went wrong in the Shader Cache Builder process. Exit Code = -1073741515.
Data from output:
11:44:46.525 [Launcher] [Launch Game] Shader cache builder completed.
11:44:46.526 [Launcher] [Launch Game] Using EAC: False
11:44:46.584 [Launcher] [Launch Game] Game starting…
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Exit code: 0xC0000135
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Start time: 11/7/2023 11:44:46 AM
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Exit time: 11/7/2023 11:44:46 AM
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Peak physical memory: 0
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Peak paged memory: 0
11:44:46.585 [Launcher] [Launch Game] [Process Exit] Peak virtual memory: 0
11:44:46.586 [Launcher] [Launch Game] Creating crash report
11:44:46.587 [Launcher] [Launch Game] !! Error parsing settings for ‘gamma’! Default value invalid! Returning generic!
11:44:46.587 [Launcher] [Launch Game] Game Settings After Crash:
| adapter_index = 0
| borderless_fullscreen = false
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| gamma = 0
| graphics_quality = “high”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 13
| screen_mode = “fullscreen”
| screen_resolution = [
| 1080
| 1920
| ]
| vsync = false
| }
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| gpu_id = “NVIDIA GeForce RTX 3070 Ti”
| language_id = “en”
| launcher_overrides = {
| gpu_crash_dumps = false
| }
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| graphics_quality = “low”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 13
| network_settings = {
| try_nat64 = false
| }
| render_settings = {
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1080
| 1920
| ]
| version = 2
| vsync = false
11:44:46.767 [Launcher] [Launch Game] Crash report created in C:\Users\yesye\AppData\Roaming\Fatshark\Darktide
11:44:46.767 [Launcher] [Launch Game] Starting CrashReporter.exe
11:44:46.767 [Launcher] [Launch Game] LOGGER CLOSE
11:44:46.767 [Launcher] [Launch Game]
11:44:46.848 [Crash Reporter] LOGGER OPEN
11:44:46.875 [Crash Reporter] Extracting zip file C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\crash_report.zip
11:44:47.071 [Crash Reporter] Loading CrashReport from: C:\Users\yesye\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
11:44:47.403 [Crash Reporter] Creating Crash Detail Dialog…
11:44:53.534 [Crash Reporter] Uploading crash to uploader…
11:44:53.547 [Crash Reporter] Checking for CrashifyUploader.exe in F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
11:44:53.547 [Crash Reporter] Starting uploader process…
11:44:54.699 [Crash Reporter] Upload to crashify DB successfull
11:44:54.699 [Crash Reporter] Uploaded to crashify, guid: 08e9abd3-3f3b-46b5-a6e6-d1cb2ac4b6f8
11:44:54.700 [Crash Reporter] Creating Crash Link Dialog…
11:44:54.700 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): F:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\

Could you please try launching Darktide directly via the .exe (as opposed to via Steam), and screenshot any errors that appear?

The path to the Darktide.exe should look similar to this: Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries

image

same result as normal

May I confirm that you selected the Darktide.exe and not the Launcher.exe please?

image
my bad this is what pops up

annndd then these

which then opened the launcher and led me back to the same issues

You’re missing a DLL from the Visual C++ Redistributables. You should be able to resolve this by:

  1. Uninstall the Visual C++ 2019 Redistributables
  2. Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: Latest supported Visual C++ Redistributable downloads | Microsoft Learn
  • You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair

thankyou soo much , this i has fixed it .
id say sorry that it wasent exactly the game , but id of never of made these jumps of logic…
im a happy boy , cheers