Crash after Shader Cache is built

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
After shade cache is built I get a crash. This happens 100% of the time. I have tried every which way and even tried clean installing windows and my gpu drivers to see if that would work. Please help the game has been unplayable for several months now.

Crash Report (If Applicable):
GUID: 6293284c-9eb2-4ed8-9755-154ddc3f0900
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
Hit play

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Nualfin

Approx. Time of Issue & Timezone:
10/4/2023 1815 EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Log version] 1
[Session] 6293284c-9eb2-4ed8-9755-154ddc3f0900
UTC time stamps
22:12:48.222 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3628
22:12:48.222 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3640
22:12:48.222 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3643
22:12:48.223 [Application] STARTUP: make system_info, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3648
22:12:48.223 [Application] STARTUP: setup_jobs, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3651
22:12:48.223 [Application] STARTUP: setup_resources, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3667
22:12:48.249 [Application] STARTUP: make game, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3693
22:12:48.252 [HTTP Cache] Initialized cache: C:\Users\storm\AppData\Roaming\Fatshark\Darktide\http_cache.db
22:12:48.252 [HTTP Cache] Cache file size: 12 kB
22:12:48.252 [Backend] Created
22:12:48.252 [Application] STARTUP: init steam, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3698
22:12:48.329 [Application] STARTUP: setup renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3724
22:12:48.401 [D3D12_RENDER_DEVICE] choosing adapter: 0 (AMD Radeon RX 6600 XT)
22:12:48.754 [D3D12_RENDER_DEVICE] TILED RESOURCES TIER2 SUPPORTED: true
22:12:48.754 [D3D12_RENDER_DEVICE] D3D12_RAYTRACING_TIER_1_1 SUPPORTED: true
22:12:48.819 [d3d12 pipeline state] Failed to open pipeline state stream at C:\Users\storm\AppData\Roaming\Fatshark\Darktide/state_stream_library.pso_lib
22:12:48.819 [d3d12 pipeline state] Failed to open pipeline state library at C:\Users\storm\AppData\Roaming\Fatshark\Darktide/shader_library.pso_lib
22:12:49.070 <>Access violation (0xc0000005) in build b2e7140ef4b59607fa5f81cd9f51b76797318d01
accessing address 0000000000000010 from 00007FFB3026764F<>
<>
{00007ff7b77a0000, 024f8000, 650af805, 3dbf31e6-98d7-42c8-b988-4397e60e3026, 00000001, D:\a\w\live_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\engine\win64\release\Darktide.pdb}
{00007ffb9f190000, 00023000, 10e46636, c648be04-8546-a3ea-bc2a-1aefd8e731c7, 00000001, d3d12.pdb}
{00007ffb824b0000, 00240000, 31bab1ae, e6255bde-ac73-5837-0f8d-13f6a7896a42, 00000001, d3d12core.pdb}
{00007ffb30010000, 04648000, 65042565, 7cda1e76-aab0-491c-a43b-0fd5c29376c1, 00000001, C:\constructicon\builds\gfx\nine\23.20\drivers\d3d\dxcp\build\bridge\wNow64a\Release\amdxc64.pdb}

0x00007ffb30010000:0x000000000025764f protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000002114a2 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000001bda4d protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000001c0cbf protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000001b1b2a protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000001b1226 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000001b0b88 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x000000000033c547 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x000000000033bd68 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x000000000033bab8 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000003523e3 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x0000000000351a6d protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000002ddb74 protected: __cdecl boost::serialization::singleton<class boost::serialization::extended_type_info_typeid >::singleton<class boost::serialization::extended_type_info_typeid >(void) __ptr64
0x00007ffb30010000:0x00000000000eb503 OpenAdapter12
0x00007ffb30010000:0x00000000000eaf45 OpenAdapter12
0x00007ffb30010000:0x00000000000e88f7 OpenAdapter12
0x00007ffb30010000:0x00000000000a28fe OpenShimInterface
0x00007ffb30010000:0x0000000000154f90 OpenAdapter12
0x00007ffb30010000:0x000000000014e561 OpenAdapter12
0x00007ffb824b0000:0x0000000000077ad1
0x00007ffb824b0000:0x0000000000033a38
0x00007ffb824b0000:0x00000000000336d3
0x00007ffb824b0000:0x0000000000034290
0x00007ffb824b0000:0x0000000000031c18
0x00007ffb824b0000:0x000000000005f7eb
0x00007ffb9f190000:0x0000000000001b07
0x00007ffb824b0000:0x00000000000c106b D3D12GetInterface
0x00007ffb824b0000:0x000000000010a447 D3D12GetInterface
0x00007ffb824b0000:0x000000000008cd79 D3D12GetInterface
0x00007ffb824b0000:0x000000000007a748
0x00007ff7b77a0000:0x000000000057697f swprintf_s
0x00007ff7b77a0000:0x0000000000576ad4 swprintf_s
<>
<>1<</Crash version>>
<>engine<</Crash type>>
<>win32<>
<>b2e7140ef4b59607fa5f81cd9f51b76797318d01<</Build identifier>>
<>release<</Build type>>
<>322342<</Engine build id>>
<>Developer Build (1.3.4.60202)<</Product version>>
<>6293284c-9eb2-4ed8-9755-154ddc3f0900<>
<>0<>
<>— CPU
CPU: AMD Ryzen 5 3600 6-Core Processor
Vendor: AuthenticAMD
Logical processors: 12
Family: 8:15, Model: 7:1
Type: 0, Stepping: 0
Features: SSE SSE2 SSE3 SSSE3 SSE4.1
Feature bits:
EBX: 00000010 00001100 00001000 00000000
ECX: 11111110 11011000 00110010 00001011
EDX: 00010111 10001011 11111011 11111111
— Memory
Physical Total: 32718MB
Available: 24296MB
— OS
Windows version 10.0 build 25951, 64 bit
Windows 10
Machine ID d1eb246e-6243-4460-a88e-5d4e52b1ef6b
— Desktops
Monitor 0 (1920x1080): left=0 top=0 right=1920 bottom=1080
Monitor 1 (1920x1080): left=-1920 top=0 right=0 bottom=1080
— Network
Network interface: Realtek PCIe GbE Family Controller (IPv4, IPv6)
— Input
No input devices detected.
— Volume
Volume for path ‘C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries/…/bundle’ is on SSD
— Graphics
<</System Information>>
<>SSD<</Volume Information>>
<>C:\Users\storm\AppData\Roaming\Fatshark\Darktide\console_logs\console-2023-10-04-22.12.48-6293284c-9eb2-4ed8-9755-154ddc3f0900.log<</Console Log>>
<>C:\Users\storm\AppData\Roaming\Fatshark\Darktide\crash_dumps\crash_dump-2023-10-04-22.12.48-6293284c-9eb2-4ed8-9755-154ddc3f0900.dmp<</Crash Dump>>
<>
Memory
Total: 32718 MB
Available: 32302 MB
Used: 416 MB
Peak Used: 418 MB
Debug Memory
Total: 0 MB
Available: 0 MB
Used: 0 MB
Peak: 0 MB
Page File Memory
Total: 34766 MB
Used: 752 MB
Peak: 759 MB
<</Memory Status>>
<>
CrashMonitor
navigation
cjson
rule database
Vivox
wwise_plugin
<>
<>

<</Render Capabilities>>
<>

<</Render Settings>>
[Log end]

1 Like
2

This is some very odd GPU behaviour. Are you only experiencing issues in Darktide? Have you tried playing anything else recently?

3

Same here. Builds cache, icon spins for a second, crash over and over ever since update this morning 10/5. Played nonstop and just fine the last two days. Now I can’t even start the game. Every single other game I own and have installed works fine…

3070 ti, ryzen 7 3800x 8-Core.

Countless crash reports sent

verified game files, full uninstall and reinstall, reverted to old graphics drivers, reinstalled new ones with clean install, disabled startup apps, no overlays, etc… not much else i can do to show it isn’t my side.

1 Like
4

Hello.
I am experiencing the same problem. It appeared after the release of patch 1.1. Before that, I calmly played for about 143 hours. In other games, I have no problems with either launches or crashes.

[Log version] 1
[Session] aa382bf1-3f81-42b1-8b2f-d6b3587a8440
UTC time stamps
18:49:02.351 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3628
18:49:02.352 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3640
18:49:02.352 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3643
18:49:02.352 [Application] STARTUP: make system_info, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3648
18:49:02.352 [Application] STARTUP: setup_jobs, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3651
18:49:02.354 [Application] STARTUP: setup_resources, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3667
18:49:02.390 [Application] STARTUP: make game, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3693
18:49:02.403 [HTTP Cache] Initialized cache: C:\Users\Alexandr\AppData\Roaming\Fatshark\Darktide\http_cache.db
18:49:02.403 [HTTP Cache] Cache file size: 12 kB
18:49:02.406 [Backend] Created
18:49:02.406 [Application] STARTUP: init steam, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3698
18:49:02.498 [Application] STARTUP: setup renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3724
18:49:03.029 [D3D12_RENDER_DEVICE] choosing adapter: 0 (NVIDIA GeForce GTX 1070)
18:49:03.361 [D3D12_RENDER_DEVICE] TILED RESOURCES TIER2 SUPPORTED: true
18:49:03.361 [D3D12_RENDER_DEVICE] D3D12_RAYTRACING_TIER_1_1 SUPPORTED: false
18:49:03.448 [d3d12 pipeline state] Failed to open pipeline state stream at C:\Users\Alexandr\AppData\Roaming\Fatshark\Darktide/state_stream_library.pso_lib
18:49:03.448 [d3d12 pipeline state] Failed to open pipeline state library at C:\Users\Alexandr\AppData\Roaming\Fatshark\Darktide/shader_library.pso_lib
18:49:04.100 <>Access violation (0xc0000005) in build b2e7140ef4b59607fa5f81cd9f51b76797318d01
accessing address 0000000000000000 from 0000000061002348<>
<>
{00007ff7b2790000, 024f8000, 650af805, 3dbf31e6-98d7-42c8-b988-4397e60e3026, 00000001, D:\a\w\live_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\engine\win64\release\Darktide.pdb}
{00007ffc59a10000, 001f8000, 5212ece5, e87b4736-5c12-1b11-2ac6-799aa39f717f, 00000001, ntdll.pdb}
{00007ffc58bf0000, 000bf000, f62c9d90, f193989d-78e1-7120-b3bc-156240bd021e, 00000001, kernel32.pdb}
{0000000061000000, 001ca000, 612f4556, fd60568d-a1e0-486b-b6c7-ea48ceb6b459, 00000001, C:\DRM_Client_Build\workspace\f_sps\label\DRM_Client_Slave\Capture Modules\F_SPS64\x64\Release\f_sps.pdb}

0x0000000061000000:0x0000000000002348
0x00007ff7b2790000:0x00000000000c450f snprintf
0x00007ff7b2790000:0x00000000000a4ed8 printf
0x00007ff7b2790000:0x00000000000ae9c7 printf
0x00007ff7b2790000:0x00000000000b4b3c printf
0x00007ff7b2790000:0x00000000000a2966 printf
0x00007ff7b2790000:0x00000000000a32d9 printf
0x00007ff7b2790000:0x00000000000a36ce printf
0x00007ff7b2790000:0x00000000008fc80e ffxFsr2ResourceIsNull
0x00007ffc58bf0000:0x0000000000017614 BaseThreadInitThunk
0x00007ffc59a10000:0x00000000000526b1 RtlUserThreadStart
<>
<>1<</Crash version>>
<>engine<</Crash type>>
<>main<</Thread name>>
<>win32<>
<>b2e7140ef4b59607fa5f81cd9f51b76797318d01<</Build identifier>>
<>release<</Build type>>
<>322342<</Engine build id>>
<>Developer Build (1.3.4.60202)<</Product version>>
<>aa382bf1-3f81-42b1-8b2f-d6b3587a8440<>
<>0<>
<>— CPU
CPU: Intel(R) Core™ i5-7600K CPU @ 3.80GHz
Vendor: GenuineIntel
Logical processors: 4
Family: 0:6, Model: 9:14
Type: 0, Stepping: 9
Features: SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2
Feature bits:
EBX: 00000000 00010000 00001000 00000000
ECX: 01111111 11111010 11111011 10111111
EDX: 10111111 11101011 11111011 11111111
— Memory
Physical Total: 32701MB
Available: 15610MB
— OS
Windows version 10.0 build 19045, 64 bit
Windows 10
Machine ID 4305488b-9863-4894-9783-bdbda90c773b
— Desktops
Monitor 0 (1920x1200): left=0 top=0 right=1920 bottom=1200
Monitor 1 (1920x1200): left=-1920 top=0 right=0 bottom=1200
Monitor 2 (1920x1080): left=-3840 top=0 right=-1920 bottom=1080
— Network
Network interface: Kaspersky VPN (IPv4, IPv6)
Network interface: TAP-Surfshark Windows Adapter V9 (IPv4, IPv6)
Network interface: Intel(R) Ethernet Connection (2) I219-V (IPv4)
Network interface: TAP-Windows Adapter V9 (IPv4)
Network interface: Qualcomm Atheros QCA61x4A Wireless Network Adapter (IPv4)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter #4 (IPv4)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter #5 (IPv4)
Network interface: Bluetooth Device (Personal Area Network) (IPv4)
Network interface: Microsoft Teredo Tunneling Adapter (IPv6)
— Input
No input devices detected.
— Volume
Volume for path ‘D:\Games\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries/…/bundle’ is on SSD
— Graphics
<</System Information>>
<>SSD<</Volume Information>>
<>C:\Users\Alexandr\AppData\Roaming\Fatshark\Darktide\console_logs\console-2023-10-05-18.49.02-aa382bf1-3f81-42b1-8b2f-d6b3587a8440.log<</Console Log>>
<>C:\Users\Alexandr\AppData\Roaming\Fatshark\Darktide\crash_dumps\crash_dump-2023-10-05-18.49.02-aa382bf1-3f81-42b1-8b2f-d6b3587a8440.dmp<</Crash Dump>>
<>
Memory
Total: 32701 MB
Available: 32256 MB
Used: 445 MB
Peak Used: 445 MB
Debug Memory
Total: 0 MB
Available: 0 MB
Used: 0 MB
Peak: 0 MB
Page File Memory
Total: 37565 MB
Used: 800 MB
Peak: 800 MB
<</Memory Status>>
<>
CrashMonitor
navigation
cjson
rule database
Vivox
wwise_plugin
<>
<>

<</Render Capabilities>>
<>

<</Render Settings>>
[Log end]

5

This is the only game this happens to. I can play every other game in my steam library with 0 issues.

6

Hate that its happening to yall, but at the sametime im glad its not just me. I’ve been going insane trying to fix it.

7

exact same thing is happening to me after playing for around 50 hours on the new update it finally happened.

8

fixed it (I commented on my thread as well)

open RUN by pressing windows key + R
type in %appdata%
navigate to fatshark and open the folder
delete darktide folder completely
launch game
it should pop up and tell you that you meet minimum requirements (see photo attached)
I expected the same crash as usual but it worked fine
image

1 Like
9

Gave it a few tries, but no luck.

1 Like
10

I have the same problem. Running windows 10, rtx2060.
None of the usual fixes have worked. If it needs a patch could we have an estimate of when it will come out?

11

Worked for me too, ty bro!

12

@FatsharkJulia Hey sorry to ping you, but has there been any update on making this playable?

Thanks,

Aeson

13

Similar rig but with a 3700x and 6700xt
No crashes but constant stutters ingame making it unplayable, whatever you all did this patch ruined performance for me.

Attempted the %appdata% deletion fix, and it helped smooth out gameplay temporarily, within 5-10 minutes it was stuttering again just as much as before.

14

i’m having this exact same issue, thought i found that my issue is linked to my monitors for some reason. I can launch the game on monitor 2 but not on monitor 1.
I need to play on monitor 1 due to how my setup is.

15

Sorry all, I’ve raised this with our Engine Developers and I’m waiting to hear back.

16

All good! Thanks for getting on this!

17

With the latest update, the game unexpectedly started without problems. And even the folder with shaders did not have to be deleted. Everything was compiled and the game started.