Game crashes since yesterday

Issue Type (Required):

Crash - During Play

Issue Description (Required):

2 Days ago the game started crashing during games or even in the Mourningstar and crashes are very random. I started the game (Monster Hunter Wilds) to see if it is a driver problem re-installed the game twice now and verified my files twice my friend has the same mods that i use and he never gets this crash. I would like to add that i went into the Dakrtide_launcher.Log in the AppData folder and found out that DirectX has some strange problems with my monitors. So today i got the other error that i listed below but i still have no idea how to fix this or why it only happens now and not when i started playing the game to begin with.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: fb80cece-6b57-4b9e-947e-33755d32e962
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 6a597690b3a9efdf28fa5aeb55209626a2c3ba07
accessing address 0000000000000004 from 00007FF74AE1B8A5

darktide_launcher.log (118.0 KB)
GUID: 754c755d-da89-413e-a8d5-35df115f174c
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert


1 Like

Here is a List of things i did so far:
-re-installed the game 3 times now.
-validated files 3 times now after getting rid of all mods it says that all 166811 files are validated.
-checked for broken Ram with diagnostics there was no problem there either.
-deleted %appdata% and valitated files.
-looked if i pluged in my monotors in the wrong port not the problem there are in my GPU.
-checked if the game detects my GPU and from the info of the logs it looks like it does.
-checked for system files and ran a scan on my C: to check if anything is broken.

Would like to add how it went down. I was in the psykhanium checking my Psyker build and testing stuff i had Perilous Combustion active as a trait and it was perma doting the specalist group where the sniper is in i did some stuff on the other side and looked over a bunch of numbers appeared on my screen and the game crashed. However this crash was not with a report and i did not safe it it was just a small window that told me something broke and ever since then the game crashes with the validation error i bought this game around a week ago and that never happened in the first days of playing.

Hi Xoron, indeed something is amiss with your monitors! In this situation, I suspect something is wrong with your user_settings.config in your AppData. It’s important to disable Steam Cloud Saving prior to deleting your AppData - do this by:

Step 1: Disable Steam Cloud Saving

If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the issue to resurface.

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’

Step 2: Delete AppData

NOTE: By deleting your AppData, custom keybindings will be reset. You may wish to make a back-up of the directory in the event deleting your AppData does not work to resolve the issue.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory

Step 3: Verify Integrity of Game Files

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

so i did all that and the [Launcher] [Main Window] [SysInfo] !! DirectX returns no valid monitors attached for adapter 2 (NVIDIA GeForce RTX 4060 Ti) is still there. SteamCloud is disabled i deleted %appdata% and verified the files.

Ok now i disabled my CPU as a Graficscard in my manager settings and now the logs seem to be fine?
darktide_launcher.log (57.1 KB)
uhm idk if that fixed it but i did a test run in Darktide did not crash during menu checks or the mission i did so maybe it is gone now and i can play again i will keep you in the loop so in short.
steamcloud save is disabled now and i will keep it that way for now i guess.
-changed settings for CPU
-deleted appdata again
-verfied files again

thanks for the help @FatsharkJulia like i said i will keep you in the loop but for now it is good to be back :slight_smile:

1 Like

Nice work, well done! :smiley:

well it seems that was just a fluke cause now i am getting this one again

GUID: 0a3b6bb7-c646-47c7-9d65-a21a1bfb1dd1
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert


darktide_launcher.log (133.0 KB)

Issue Type (Required):

Crash - During Play

Issue Description (Required):

So i have some big problems with Darktide for some reason the Log info:

!! DirectX returns no valid monitors attached for adapter 1 (AMD Radeon™ Graphics)

will not go away and at this point i have no idea what it could be here is a list of things i have tried so far:
-deleted the Appdata and verify file integrity.
-tried getting new drives installed.
-checked if my ram was broken.
-did a system scan for broken files.
-reinstalled the game.
-install windows fresh and get all drivers (CPU,GPU,Motherboard,DirectX) and windows updates.

at this point i am out of options the crash report is still the same sadly and i do not know why my system should be able to run the game without problems.
AMD Ryzen 5 7600X3D 6-core
Nvidia 4060 TI
A620M PRO ASRock
in my opinion it is either the game that does not like my PC or that it is a Hardware problem and i have to get a new CPU or GPU

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 0a3b6bb7-c646-47c7-9d65-a21a1bfb1dd1
Log File:
Info Type:
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

GUID: fb80cece-6b57-4b9e-947e-33755d32e962
Log File:
Info Type:
[Engine Error]: Access violation (0xc0000005) in build 6a597690b3a9efdf28fa5aeb55209626a2c3ba07
accessing address 0000000000000004 from 00007FF74AE1B8A5

[PC] Upload Console Log & darktide_launcher.log (Optional):

darktide_launcher.log (17.8 KB)

It seems like the game’s defaulting to the integrated GPU instead of your dedicated GPU? Have you tried using AMD Adrenalin? There’s a setting to make games run with your selected GPU by default.
(I’m not tech support tho, just saying)
I think Nvidia’sequivalent also had such a setting.

Sorry to hear your issues have returned.

Has this reverted to how it was previously, perhaps?

Otherwise, like Harridas mentioned above, something is not quite right with how your GPUs are being detected. I recommend running through the solutions listed here (scroll down to the ‘Solutions’ heading):

[PC] How to Resolve Darktide Using the Incorrect GPU

1 Like

Sadly it seems i have no real options to disable my CPU card from AMD neither in my BIOS nor in my Nvidia settings
GPU
this is all i could find. Would as a side not like to mention that i have both of my monitors pluged into my Nvidia GPU

After i disable that it does not show in my logs that the game detects another GPU

however it seems that something else is the cause if i scroll down in my logs i find this

that would kinda go in line with what the error tells me if i am right

GUID: 5ceda06b-4f0e-4d0c-b8d4-fc16fcc72697
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 6a597690b3a9efdf28fa5aeb55209626a2c3ba07
accessing address 0000000000000004 from 00007FF665DEB8A5

here is my whole Launcher log
darktide_launcher.log (96.5 KB)

new info for my problems i was able to find the integrated GPU in my BIOS it seems that AsRock Motherboards have a strange layout in order to get to the options all the other sides said i would have to go to advanced settings and i would see the options there but for me i have extra steps:
advanced
amd cbs
nbio common options
gfx configuration
→ set to disabled.
still no crash so far after 1 hour and hope it stays that way