Game always crashes after game dashboard

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Issue Description:
After clicking the ‘Play’ button from the game dashboard, a Darktide screen with a small Easy Anti-Cheat and a full blue bar appears. It then goes to and Initalizing, followed by Waiting for game in the bottom right of the screen. Screen closes and a crash appears. The same crash report is generated, regardless of the error code changing.
I’ve tried multiple reinstalls, changing of game cache, making exceptions for anti-virus, running Steam in admin mode, fiddling with graphic settings, etc.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
See below.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open game via Steam.
  2. Click Play for game dashboard.

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Drspanky0102

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/17/2022 @ 7:15 EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant 100%

Upload Console Log:
[Log version] 1
[Session] dd788ac4-3125-43dc-bb29-7a0371c1ef0e
UTC time stamps
00:17:03.833 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3533
00:17:03.833 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3545
00:17:03.833 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3548
00:17:03.834 [Application] STARTUP: make system_info, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3553
00:17:03.834 [Application] STARTUP: setup_jobs, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3556
00:17:03.835 [Application] STARTUP: setup_resources, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3572
00:17:03.877 [Application] STARTUP: make game, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3598
00:17:03.892 [HTTP Cache] Initialized cache: C:\Users\SJJ\AppData\Roaming\Fatshark\Darktide\http_cache.db
00:17:03.893 [HTTP Cache] Cache file size: 12 kB
00:17:03.907 [Backend] Created
00:17:03.907 [Application] STARTUP: init steam, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3603
00:17:05.066 [Application] STARTUP: setup eos, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3624
00:17:05.402 [EOS] Overlay loaded and initialized
00:17:05.553 [EOS] Has EAC Client
00:17:05.553 [EOS] [AntiCheatClient] AddNotifyMessageToPeer bound with NotificationId=[9]
00:17:05.553 [EOS] [AntiCheatClient] AddNotifyPeerActionRequired bound with NotificationId=[10]
00:17:05.553 [EOS] [AntiCheatClient] AddNotifyPeerAuthStatusChanged bound with NotificationId=[11]
00:17:05.553 [EOS] [AntiCheatClient] AddNotifyMessageToServer bound with NotificationId=[12]
00:17:05.553 [Application] STARTUP: setup renderer, File: D:\a\d\rel_engine_darktide\release\rel_2022_11_15_week2and3_for_pob\runtime\application\application.cpp, Line: 3632

Upload user_settings.config:
(This is the config that is defaulted to when on a new install. Doesn’t work fresh install or changed.)

adapter_index = 0
borderless_fullscreen = false
fullscreen = false
fullscreen_output = 0
language_id = “en”
master_render_settings = {
anti_aliasing_solution = 0
dlss = 1
dlss_g = 0
dlss_master = “on”
fsr = 0
graphics_quality = “medium”
nv_reflex_low_latency = 1
ray_tracing_quality = “off”
}
max_worker_threads = 3
screen_resolution = [
3440
1440
]
vsync = false

Do you have a crash report that you could upload instead, please? Much of the information we need in the console log is missing. :cry:

  1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
  2. Submit the pop-up window
  3. Another pop-up window similar to the previous one will be displayed
  4. Click the ‘Copy to clipboard’ button

darktide_launcher.log (169.1 KB)

I also included the launcher log as well.

GUID: 02dc7802-c91e-49cf-ac27-7f615aeecbdf
Log File:
Info Type:


Things I have attempted while waiting for a response:

Running steam in Admin mode
Disabling all anti-virus/firewall protections (Windows and non-Windows)
Deleting appdata folder for Darktide
Updated graphics drivers
SFC /scannow to repair any windows system files
Verify .NET Framework 4.7.2
Removing all games that use EAC. Manually nuking all leftovers of EAC. Fresh install of only Darktide.
Cleared DNS cache

Bumping this thread to see if I can at least get a response as to what the crash log mentions. Problem is still persisting.

Additional things I have tried without success:
Reinstalled all Visual C++ redistributables
Disabled all background applications
Running Steam and game in admin, disabled fullscreen optimization
Updated Windows to latest version
Turned off third-party overlay apps

1 Like