Failed to receive the portrait reward of the Book Club Event on Twitch

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Imperial Edition, Pre-Order Beta/Bonus Rewards & Devoted Rejects Pack

Issue Description (Required):

Hi, I stayed up really late to watch the entire stream yet I did not receive the portrait frame reward.
Could you help me with this?
I can provide you with my twich account and password if u want.

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Seen all the progress bar went out, I was so sleepy at that moment so I didnt make a screenshot or sth. I log into the game today but did not find the portrait. Moreover, I found no record in the campaign or inventory on twich.

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I recommend reaching out to community@fatshark.se who will be best suited to assist with any queries relating to the Book Club event. Please be aware that you may not receive a response until our Community Managers return in January.

As a side note, please never share your password with anybody! :heart:

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So it’s an email address where I should send my query?

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That’s right!

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One more question, will there be another drop in the rebroadcast on Jan 10th?

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I can not find this email address.

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Hi, simply send an email to the address community@fatshark.se

You’ll need to do this via Gmail or whichever other email provider you use.