Easy Anti-Cheat

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

Good afternoon! When launching the official world, there was a problem with the anti-cheat, it gives the following error:

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 9309a0d4-ef5a-4160-a5ca-0fefc56f809d
Log File:
Info Type:

[Engine Error]: D3D12CreateDevice failed. HRESULT: 0x887a0004=DXGI_ERROR_UNSUPPORTED

At D:\a\d\vt2-stingray\vt2\release\release_hon_2025_03_18_skulls\runtime\d3d12_render_device\d3d12_render_device.cpp:440 in function stingray::D3D12RenderDevice::open

Upload Supporting Evidence (Optional):

photo_2025-07-01_09-26-01.jpg
photo_2025-07-01_09-26-01.jpg438×222 18.1 KB

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2025-07-01-07.36.24-e548b698-e1c9-4b76-9fc7-8aac0faa76ba.log (7.58 KB)

1 Like
2

Hi @DeadGuyForYou, there appears to be a conflict with EAC and your GPU drivers.

Please try uninstalling your current GPU drivers with a dedicated driver removal tool e.g. DDU (Display Driver Uninstaller) and then reinstalling fresh drivers as a clean slate.

Please let me know how this goes.

3

Reinstalling the driver did not help. My graphics card and motherboard can only run on a specific driver version, I can’t install a newer one. The game worked fine, I went to the dentist, came back and I started getting this error.

2 Likes
4

Ah I see. In which case, please try other potential solutions to ‘Untrusted System File’ errors here:
https://support.fatshark.se/hc/en-us/articles/360007853137--PC-How-to-Resolve-Easy-Anti-Cheat-Errors#h_01GHVDMW3YZ3BR0C75212PGV68

We’re also investigating separate issues with the latest EAC version and looking into what we can do for that e.g. a possible rollback. If the solutions above don’t help, perhaps this may help. This isn’t set in stone just yet, as we’re hitting some technical hurdles, but I’ll update when I know more!

5

None of this helped.

6

By the way, the modded version starts and works fine

7

Noted, thanks for the update!

That’s expected - Easy Anti-Cheat only applies to Official realm :slight_smile:

I’m still waiting on news regarding action being taken with the current EAC version. Hopefully I’ll have info to share soon.

8

@DeadGuyForYou, we have now rolled back to the previous EAC version, which we’re hoping will resolve recent issues. Please can you check and let me know. Thanks!

9

Good afternoon! Thank you very much, the game is up and running! I wish you all the best.

2 Likes
10

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.