Crash after hitting play from Launcher

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

Simple, I crash on launch, every time, after hitting play from the launcher. Haven’t played the game in a couple months but I used to run fine.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 63423152-3387-4254-9dee-5706cc30e124
Log File:
Info Type:

2

Sorry to hear this @Wyzilla

Based on the information in your launcher log, the issue is either GPU-related or to do with Easy Anti-Cheat, though it’s a little unclear as I only have access to this and no console log has been generated.

Off the bat, please try a clean reinstallation of your GPU drivers:

If the issue still persists, please then try launching the game in Modded realm (chosen from launcher options). I ask this, because Easy Anti-Cheat only applies to Official realm, so this can then help to determine if the issue is EAC-related.

Please let me know how this goes!

3

I reinstalled my drivers already before posting, I think the issue is easy anti cheat as I also tried launching into modded realm which to my surprise runs fine.

4

I see! As you can play in Modded realm this does indicate an EAC-related issue, as EAC only applies to Official realm.

Are any specific error messages shown on screen? As this can help in narrowing down the appropriate solution.

If not, I would recommend to start with the following -

  • Repair Easy Anti-Cheat
  • Add Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat
  • Perform a ‘Selective Startup’ which can help determine if a background application is the cause

Please see:

5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.