Dxgi error hung or removed

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I crash mid-game and this is the error that I get. This has been occurring just after I was notified that there was a new game ready driver for RTX 5070. I installed the new driver but the issue hasn’t been resolved in V2. I don’t crash in other games. The day before the updated driver dropped, my Vermintide 2 games were fine.

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: c5a7e5c0-b662-49f2-84d4-acbb1fae49ef
Log File:
Info Type:

[Engine Error]: HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\vt2-stingray\vt2\release\release_hon_2025_05_12_event_level\runtime\d3d12_render_device\d3d12_debug.cpp:482 in function stingray::aftermath::ensure

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2025-09-11-15.01.56-c5a7e5c0-b662-49f2-84d4-acbb1fae49ef.log (908 KB)

2

Sorry to hear this @AdOBOrIcE. Currently, the Steam overlay is causing GPU crashes (which your errors indicate) - could this be why?

We recommend disabling the Steam overlay, or switching to Direct X11 in the launcher ‘Settings’ menu as a workaround in the meantime.

Apologies for the inconvenience.

3

Okay just crashed again prior to reading your message. Disabled Steam Overlay just now and will be testing if that works. Will report back.

4

Well that workaround seemed to solve it. But since my steam overlay is off, I can’t screenshot the game. Will this be fixed any time soon?

5

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