Dxgi_error_device_hung

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

Since Nvidia Driver 576, After loading into the game a GPU crash with the following error occurs:

GUID: 45f3e5f2-3987-4d5b-b4f7-7923ba0ed6c8

Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_04_29_Patch1.8.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

This error is similar to the device hung errors previously reported. It still occurs including on 580.88 (current driver release).

This error occurs after 2-10 mins of being inside the game, and usually within first minute of gameplay when loaded into a mission, however after the first crash the game is then stable after reloading back in for hours of gametime. Every new start of windows into a fresh load of the game will recreate the error.

Game files are verified.

Disabling G-Sync does not prevent the error from happening.

Reducing Thread Count down to 8 or 6 does not prevent the error.

Steps to Reproduce (Required):

Load into game, do anything for 2-10 mins

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

Upload Supporting Evidence (Optional):

crash_dump-2025-07-06-10.45.33-a6ce0ac1-d300-459d-92af-cc33a7d07a8f.dmp (1.12 MB)
crash_dump-2025-07-04-14.44.39-a6086bef-acef-416f-8ce4-5b47592eab42.dmp (1.13 MB)
crash_dump-2025-07-03-19.35.31-36b7e5d7-a0d4-47aa-8862-2fda3773b59b.dmp (1.13 MB)
crash_dump-2025-07-05-12.27.12-89193586-e789-43b9-a533-40ed5f7ebc74.dmp (1.33 MB)
crash_dump-2025-07-05-12.23.38-96cfb022-3c50-4920-b394-e1d6deaec8fa.dmp (1.16 MB)
crash_dump-2025-07-06-21.21.49-3a71ae58-dc0e-4d25-9a9b-b7c29dd86b38.dmp (392 KB)
crash_dump-2025-07-07-14.21.35-1cdb3b42-5d66-4b75-b799-23361fdf6ea9.dmp (394 KB)
crash_dump-2025-07-07-11.10.35-80b9c7bf-a760-409e-8a48-0d3e2c341a1e.dmp (1.15 MB)
crash_dump-2025-07-11-15.15.58-7a02d9fc-529c-4835-83a2-84c0bf3a93d0.dmp (1.2 MB)
crash_dump-2025-07-09-20.50.33-24948ddb-1a8c-4adf-9a57-ea38d849fe32.dmp (1.36 MB)
crash_dump-2025-07-13-10.09.13-91fe3ef6-f276-478e-b720-31f0baf38751.dmp (390 KB)
crash_dump-2025-07-13-10.04.09-0adea0e8-55a4-4b1a-ae5d-d3024b8b6b9f.dmp (1.07 MB)
crash_dump-2025-07-12-08.58.05-164defa0-aab6-4299-8f34-95f2b7417342.dmp (1.15 MB)
crash_dump-2025-07-11-22.37.01-39f3f4cd-7831-42dc-86dd-5628e79e0b0f.dmp (1.16 MB)
crash_dump-2025-07-12-15.26.19-fa0ef129-ec4c-4b9d-8183-dc8830b8a442.dmp (1.14 MB)

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2025-07-13-14.05.37-1a90df5e-fb7a-4125-a61d-bd8b2027b154.log (139 KB)
console-2025-07-13-10.04.09-0adea0e8-55a4-4b1a-ae5d-d3024b8b6b9f.log (150 KB)
console-2025-07-14-20.50.13-4499e11a-15e3-4b6e-bd0c-a28d92ba4e7a.log (480 KB)
console-2025-07-14-20.53.59-cbaf84d2-7135-402f-b664-970ebb12e514.log (836 KB)
console-2025-07-13-10.09.13-91fe3ef6-f276-478e-b720-31f0baf38751.log (3.84 MB)

2

console-2025-07-27-13.52.46-2cec6014-e57e-4c4b-86a8-4788057dc261.log (1.4 MB)

console-2025-07-27-13.46.05-98287b5a-5c87-4b5c-9dd7-851302133350.log (246.9 KB)

console-2025-07-27-13.29.09-a1ae5ec6-06f8-4504-a871-82d00898423a.log (918.6 KB)

console-2025-07-28-14.23.43-c9a9bb32-1a72-4b5e-8e2d-0b7c4e012eb3.log (237.1 KB)

console-2025-07-28-14.28.01-fb786169-64b0-43f4-abb8-b25e9acab12c.log (1.5 MB)

console-2025-08-02-09.53.09-199d62fc-9808-4864-a0a1-aeff3cace85a.log (1.2 MB)

console-2025-08-02-12.16.43-39304880-7513-4e8a-bea6-0ae89f2da60c.log (436.2 KB)

console-2025-08-02-12.23.03-dc03fb9a-7927-46d5-8c34-10dba2876ce4.log (2.4 MB)

console-2025-08-02-19.03.17-79da2771-5be7-4ce3-93ac-11942fd826c4.log (201.6 KB)

crash_dump-2025-07-27-13.29.09-a1ae5ec6-06f8-4504-a871-82d00898423a.dmp (1.1 MB)

crash_dump-2025-07-27-13.46.05-98287b5a-5c87-4b5c-9dd7-851302133350.dmp (1.1 MB)

crash_dump-2025-07-28-14.23.43-c9a9bb32-1a72-4b5e-8e2d-0b7c4e012eb3.dmp (1.1 MB)

crash_dump-2025-08-02-12.16.43-39304880-7513-4e8a-bea6-0ae89f2da60c.dmp (1.1 MB)

crash_dump-2025-08-02-19.03.17-79da2771-5be7-4ce3-93ac-11942fd826c4.dmp (1.1 MB)

3

Used DDU and removed all previous drivers and re-installed 580.88. So far no crashes.

4

Still happening..

console-2025-08-11-17.53.18-3cb655a9-62ad-4e38-8875-844ead9ba6e2.log (995.3 KB)

crash_dump-2025-08-11-17.38.20-3ddb74b5-6b9e-426c-a629-9f5b9d3ea126.dmp (1.2 MB)

console-2025-08-11-17.38.20-3ddb74b5-6b9e-426c-a629-9f5b9d3ea126.log (624.9 KB)

5

@FatsharkJulia

6

The driver 580.88 is not known for widespread instability (to my knowledge), so I suspect this could be more of an isolated issue.

Still, you may wish to try rolling back to 576.28 to see if there’s any improvement.

Failing that, I’d recommend running through the solutions here:

[PC] How to Resolve GPU Crashes in Darktide

7

Do you use the steam overlay and have you noticed it being involved with these crashes?

the only CTDs I’ve gotten in the past many tens of hours is when I pop the steam overlay to check time during a loading screen. It will hang then CTD or completely freeze my system.

This error is what I see in the crash reporter dialogue when I restart the game.

8

Don’t use the steam overlay. I do use the Nvidia overlay for reporting FPS/GPU useage (the one activated by alt+r).

I had tried lowering worker count (no change)

After removing GPU drivers using DDU and reinstalling (580) them clean I had a week-long period of no crashes, updated to newest game ready drivers and it restarted happening.

If this was my system being unstable/overheating I’d expect to crash out on other uses/games but Darktide is currently only game this error occurs on, an extended weekend of bf6beta which you would expect to be way more unstable with no crashes/errors for example.

If continues I will revert using DDU and report back, but wanted to post to inform FS/others.