DXGI Device Hung Randomly During Play

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I have done a complete clean install of Darktide, I have deleted the appdata folder within there, I have DDU’d my drivers and reinstalled, I have lowered my resolution I am crashing non-stop since the last major patch/hotfix. I am fed up with this game after over 2000 hours, it’s driving my insane. It was working fine up until a few weeks ago.

i had mods, but clean installed and it’s still crashing. It’s ONLY happening with DT, it happens with no other games and I game a lot.

I have tried basic settings and it still crashes. I have no idea how to troubleshoot this further.

I have tried the experimental branch and no dice

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2025-02-04-17.44.15-0c971bf4-280f-4312-b40c-c6d783296e2a.log (79.3 KB)
darktide_launcher.log (56.1 KB)

GUID: 5f3e1a83-e6f5-4b7b-b4a5-f98324cbf2c4
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2024_10_23_Patch1.6.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert


The crash report doesn’t tell us much unfortunately - it’ll be a process of elimination to identify what the culprit is. I understand you’ve tried a bunch of solutions already, but there may be some here you haven’t explored:

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Hi

So I have found the culprit. I used the NvidiaApp to change the DLSS to the Transform Model with Preset J. Well, turns out Darktide doesnt like this change so that was the cause.

For anyone else having this issue in the last few weeks, this is likely the reason, or at least one of them.

1 Like