CTD after loading into the game. happening for over a month need help please

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

GUID: 8bb29502-bcb3-44d4-a62b-6cee15bddd1d
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2024_10_23_Patch1.6.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550 in function stingray::aftermath::d3d_assert

Steps to Reproduce (Required):

play as psyker, right when it loads in to the character select or loads into the main area it crashes.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

chev

2

Sorry to hear about your crashes. Please could you try running through the solutions here?:

1 Like
3

Thank you so much for helping me fix this. I went in and deleted the files and turned the steam cloud save off and exited steam and came back and it works perfectly. My sons and me enjoyed playing together this morning for the first time in a month. Big hugs and best wishes for you and your family and your continued success. Thanks again.

1 Like