Issue Type (Required):
Missions
Issue Description (Required):
GUID: 309ca9e6-b935-4ade-8ac3-7093c8e60f6c
Log File:
Info Type:
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG, assert: ``
At D:\a\d\20149b8ee9693e3ce8a2807e29d67e68\b0be1561439953a6\stingray\runtime\d3d12_render_device\d3d12_debug.cpp:1566 in function stingray::aftermath::d3d_assert
Steps to Reproduce (Required):
Completed the mission and as I was clicking space to move on somewhere in the menus to go back to the Mourningstar the game crashed.
Mission Name (Optional):
No Man’s Land
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Once
Platform (Required):
PC - Microsoft Store
Issue Type (Required):
Missions
Issue Description (Required):
GUID: aacc06ed-b6e6-4d61-84ba-45bd8c4af45c
Log File:
Info Type:
[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG, assert: ``
At D:\a\d\20149b8ee9693e3ce8a2807e29d67e68\b0be1561439953a6\stingray\runtime\d3d12_render_device\d3d12_debug.cpp:1566 in function stingray::aftermath::d3d_assert
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Once
Platform (Required):
PC - Microsoft Store
can you provide console log please?
I play on pc, via xbox/microsoft.
Where do I look to find what you need?
Darktide console logs are located in your Windows AppData roaming folder, usually found at %appdata%\\Fatshark\\Darktide\\console_logs
You appear to have run into a GPU-related crash in both instances.
Our GPU crash solutions may help, here:
https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide
Specificially, I recommend to try uninstalling your GPU drivers using a dedicated driver removal tool (e.g. Display Driver Uninstaller) and to reinstall clean GPU drivers.
Please let me know how things go!