Darktide Launcher Will Not Open [Steam]

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
The Darktide launcher won’t open. The launcher logs do not show an error, but stop at “Initializing WebView2”

Crash Report (If Applicable):
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
N/A

Error Displayed (If Applicable):
N/A

Steps to Reproduce:

  1. Click ‘Play’ on Steam.
  2. Wait until the button shows ‘Play’ again because the launcher failed to start.

Mission Name (If Applicable):
N/A

Platform:
[Steam]

Player ID:

Approx. Time of Issue & Timezone:
Issue started approximately two weeks ago etc (UTC -6:00)

Reproduction Rate:
Constant

Upload Supporting Evidence:

Upload Console Log & darktide_launcher.log:
darktide_launcher.log (110.0 KB)

Things I have tried:

  1. Verifying integrity of game files

  2. Setting launcher and game to run as admin

  3. Setting launcher and game NOT to run as admin

  4. Deleting Darktide folder in %appdata%

  5. Deleting GPUDetection.exe

  6. Moving Darktide to a different drive

  7. Reinstalling Darktide completely

  8. Repairing Windows

  9. Reinstalling / Repairing .NET

  10. Updating graphics drivers

  11. Updating Windows

  12. Adding Windows Defender / Firewall exceptions for Darktide, the launcher, and EasyAntiCheat.

  13. Repairing WebView2 installation

  14. Disabling background applications / Booting in selective startup

This just feels utterly ridiculous at this point. Throughout all of this, I cannot even get the launcher to open, neither through Steam or directly clicking the exe. Hopefully someone from Fatshark has something else I can try because I am completely out of ideas at this point. My best guess is that it’s WebView2 related, but that’s all I know.

2

This is a bit of a mysterious issue admittedly, and I understand you’ve exhausted many solutions already. I’ve shared this with our Launcher Developers, and I hope to have some more information soon.

3

Your suspicion with it being related to WebView2 is correct! We are working on updating the SDK, which should resolve the issue for you.

Edit: In the mean time, you should be able to workaround this by deleting the the entire WebView2 directory in Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher

3 Likes
4

I appreciate the help, although sadly that workaround did not work for me. Here’s an updated launcher log with the new output. Hopefully the SDK update will work for me.
darktide_launcher.log (18.5 KB)