Darktide constantly crashes when starting a mission

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Happens when joinging/starting a mission from mission select.

Simular crashes happen when a mission is loading in.

Othertimes get disconnected when mission starts, crashes or disconnects when trying to rejoin.

These happen so often I can never get into a game.

I have reintstalled the game multiple times, tried solutions from https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide and
https://support.fatshark.se/hc/en-us/articles/7709661288733--PC-How-to-Resolve-Crashes-in-Darktide with no luck.

Crash Report (If Applicable):
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

GUID: 9dfe8e1d-aba1-4521-8773-77cf3773b5a1
Log File:
Info Type:

GUID: 161d51ed-c129-4b00-b9be-0a8e06872153
Log File:
Info Type:

Steps to Reproduce:
Join or start any mission, including tutorial

Platform:
Steam

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
console-2023-08-02-00.21.01-9dfe8e1d-aba1-4521-8773-77cf3773b5a1.log (66.3 KB)
console-2023-08-02-00.41.41-161d51ed-c129-4b00-b9be-0a8e06872153.log (49.4 KB)
crash_dump-2023-08-02-00.21.01-9dfe8e1d-aba1-4521-8773-77cf3773b5a1.dmp (637.2 KB)
crash_dump-2023-08-02-00.41.41-161d51ed-c129-4b00-b9be-0a8e06872153.dmp (611.0 KB)

2

This is isolated to those with Intel Arc GPUs unfortunately, but it will be resolved in our next patch. Sorry for the inconvenience.

3

I had assumed it was related to my GPU, looking forward to the next patch! Thanks!

4

The patch is now live, and this should be resolved. Let us know if you have any problems.

5

I’m having the same issue, but it did not start until after the patch today. Currently have 134 hrs with no issues

Running
AMD Radeon RX 6650 xt
Intel Core i5 13400

GUID: 31ee52dd-da3f-4f6e-938d-87085b4d0475
Log File:
Info Type:

6

The path fixed the issue. Thanks!

7

One of my friends is having a similar issue, only since the patch. We had been playing frequently before the patch, but since Tuesday, he is either unable to log in at all, or upon join a mission, his game hangs and is he is disconnected or the game crashes. He hasn’t been able to play at all since the patch.
We have tried everything that various websites and forums have suggested but it’s made no difference.
Is there any info on a fix in the works? Or something else he can try? Or something we can add that might help?
One thing, when joining a mission, before he drops, his CPU usage jumps to 100%. Not sure if that helps… but yeah, wasn’t a problem before the patch… To add, I haven’t had any issues, and neither has my other friend who plays frequently, so it’s maybe just a problem on specific hardware?

8

The hotfix didnt help, still unable to connect to a session.