CTD just before character select, started on match, got more frequent

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

Started after update and was able to hit shop / pick match. Frequent disconnects as I tried over and over to reconnect to match. Then eventual CTD, now CTD on load. Verified files a few times. Logs are showing “Deadlock detected. Update was not called for 15 seconds.” Can’t load into game at all now. Sometimes before title, sometimes after title and initial call to servers.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2023-12-05-14.14.00-292b95f6-b66e-4016-9765-e399272877fa.log (221 KB)
console-2023-12-05-14.08.16-848ba293-ebb4-410e-8554-48ed399b2ad8.log (59 KB)
console-2023-12-05-14.35.46-15d50d65-c1c2-4b75-afb6-ab1fd2ae0134.log (45.1 KB)
console-2023-12-05-14.57.24-fca6517c-249f-4eca-9c4b-9460afec1438.log (14 KB)
console-2023-12-05-14.40.29-67ac2134-026a-49b0-8c82-c7f993afadcb.log (43.3 KB)

2

Sorry to hear this @dethfactor

Could you please try the following and let me know if the issue persists?

Delete Darktide AppData and Verify Integrity of Game Files:
(Please note this will reset any custom keybindings)

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Launch Darktide as normal

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

NOTE: If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the error to resurface. You can disable Steam Cloud Saving for Darktide via the Steam client by:

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’

Please let me know how this goes.

3

That did the trick. Was able to get a match in. Thanks!

1 Like
4

Glad to hear that! :slight_smile: