Crashing when opening social menu

Game crashes constantly when opening social menu, when it switches plays from “online on steam” to playing darktide, player names stack over eatchother and make the game CTD

Thank you for your report, could you please paste the message you get after the game crashes here, including the GUID?

I’d also appreciate the console log for the session where this happened, you can get it by doing the following:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

I’d also appreciate if you could provide your steam profile id

Exactly the same thing on xbox. From what I can see, the times it happens logs the same thing:

<<Script Error>>...iews/social_menu_roster_view/social_menu_roster_view.lua:85: attempt to call method 'user_display_name' (a nil value)<</Script Error>>
<<Lua Stack>>  [1] @scripts/ui/views/social_menu_roster_view/social_menu_roster_view.lua:85:in function <...iews/social_menu_roster_view/social_menu_roster_view.lua:84>
  [2] =[C]: in function sort
  [3] @scripts/ui/views/social_menu_roster_view/social_menu_roster_view.lua:1240: in function _prepare_list
  [4] @scripts/ui/views/social_menu_roster_view/social_menu_roster_view.lua:1346: in function _update_roster_list
  [5] @scripts/ui/views/social_menu_roster_view/social_menu_roster_view.lua:357: in function update
  [6] @scripts/managers/ui/ui_view_handler.lua:488: in function _update_views
  [7] @scripts/managers/ui/ui_view_handler.lua:301: in function update
  [8] @scripts/managers/ui/ui_manager.lua:786: in function update
  [9] @scripts/game_states/state_game.lua:577: in function update
  [10] @scripts/foundation/utilities/game_state_machine.lua:80: in function update
  [11] @scripts/main.lua:124: in function update
  [12] @scripts/main.lua:174:in function <scripts/main.lua:173>
<</Lua Stack>>

Log attached
console-2023-01-26-16.15.16-7a022ef3-d9ba-4309-aa2d-d3c5bfbb0334.log (200.3 KB)

GUID: 60076c9b-b910-44c3-bc49-60de6f54f4d1
Log File:
Info Type:


17:48:57.949 [Vivox] Participant removed event: sip:.fatsha0462-da92.9bbd15e4-7a69-48be-81ac-332eba5167f0.@mt2p.vivox.com
17:48:58.778 [Lua] INFO [ConnectionManager] Remote peer c0de492d6f8508ab disconnected from host
17:48:58.778 [Lua] INFO [GameSessionManager] Member c0de492d6f8508ab left
17:48:58.920 [Lua] INFO [AdaptiveClockHandlerClient] Filtering out frame dt of 0.041805, more than 2.000000 times old max dt of 0.041606
17:49:13.365 [Lua] INFO [GameSessionManager] Member bd3e64d03d0a4397 joined
17:49:17.792 [Lua] INFO [ConnectionManager] Remote peer c8c5ef9ecd5d843 connected to host
17:49:17.795 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: c8c5ef9ecd5d843, local_player_id: 1
17:49:18.301 [Vivox] Participant added event: sip:.fatsha0462-da92.8b14c0df-1086-4601-807b-68b006d40616.@mt2p.vivox.com c8c5ef9ecd5d843|8b14c0df-1086-4601-807b-68b006d40616
17:49:25.009 [Lua] INFO [ConnectionManager] Remote peer 1aa0c41888854bf4 connected to host
17:49:25.012 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: 1aa0c41888854bf4, local_player_id: 1
17:49:25.282 [Vivox] Participant added event: sip:.fatsha0462-da92.4d39743a-0672-42e1-8083-56d26e830b00.@mt2p.vivox.com 1aa0c41888854bf4|4d39743a-0672-42e1-8083-56d26e830b00
17:49:44.517 [Lua] INFO [GameSessionManager] Member 1aa0c41888854bf4 joined
17:49:44.683 [Lua] INFO [GameSessionManager] Member c8c5ef9ecd5d843 joined
17:49:48.453 [Vivox] Participant added event: sip:.fatsha0462-da92.ccc48c8d-8660-4a0e-b5a4-e1f5f72dd1ad.@mt2p.vivox.com e85fd3cad644f4b6|ccc48c8d-8660-4a0e-b5a4-e1f5f72dd1ad
17:49:48.542 [Lua] INFO [ConnectionManager] Remote peer e85fd3cad644f4b6 connected to host
17:49:48.546 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: e85fd3cad644f4b6, local_player_id: 1
17:49:57.317 [Vivox] Participant removed event: sip:.fatsha0462-da92.14c01026-4fbd-4509-83bd-f87329efa1ee.@mt2p.vivox.com
17:49:58.127 warning: [ParticleWorld] Particle with id ‘0’ is likely already destroyed
17:49:58.127 warning: [ParticleWorld] Particle with id ‘0’ is likely already destroyed
17:49:58.128 [Lua] INFO [ConnectionManager] Remote peer bd3e64d03d0a4397 disconnected from host
17:49:58.128 [Lua] INFO [GameSessionManager] Member bd3e64d03d0a4397 left
17:50:13.250 [Lua] INFO [GameSessionManager] Member e85fd3cad644f4b6 joined
17:50:21.575 [Lua] INFO [ConnectionManager] Remote peer 87b722f88c646455 connected to host
17:50:21.579 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: 87b722f88c646455, local_player_id: 1
17:50:21.902 [Vivox] Participant added event: sip:.fatsha0462-da92.81260301-914f-436d-941b-b7c7dc6fea4e.@mt2p.vivox.com 87b722f88c646455|81260301-914f-436d-941b-b7c7dc6fea4e
17:50:40.584 [Vivox] Participant removed event: sip:.fatsha0462-da92.bb9653a5-c73b-46c9-b3ac-ce2ea5a7cc30.@mt2p.vivox.com
17:50:41.494 [Lua] INFO [ConnectionManager] Remote peer affbd473dcfe3f67 disconnected from host
17:50:41.494 [Lua] INFO [GameSessionManager] Member affbd473dcfe3f67 left
17:50:50.585 [Lua] INFO [ScriptWorld] Registering level named: “content/levels/ui/inventory/inventory” with id: 1
17:50:50.737 [Lua] INFO [SocialMenuRosterView] 776768089d34367f:1:1 not in party. Adding to party
17:50:50.752 [Lua] INFO [BackendManager] title_request: GET /social
17:50:51.123 [Lua] INFO [BackendManager] title_request: GET /social/9b86b1fb-c556-4ac5-a72a-12d5c1f8426f/block
17:50:51.123 [Lua] INFO [BackendManager] title_request: GET /social/9b86b1fb-c556-4ac5-a72a-12d5c1f8426f/friends
17:50:51.123 [Lua] INFO [BackendManager] title_request: GET /social/9b86b1fb-c556-4ac5-a72a-12d5c1f8426f/characters/479673f8-98d9-4a45-8508-1a78eee6361c/recentlyplayed
17:50:51.597 [Lua] INFO [GameSessionManager] Member 87b722f88c646455 joined
17:50:53.228 [Vivox] Participant removed event: sip:.fatsha0462-da92.f1502dee-3f68-4397-a9c6-32221b2e835a.@mt2p.vivox.com
17:50:54.182 <>…iews/social_menu_roster_view/social_menu_roster_view.lua:1182: attempt to perform arithmetic on local ‘roster_grid_first_visible_row’ (a nil value)<</Lua Error>>
<>
{00007ff6cfeb0000, 02450000, 63c96724, bd72448a-4900-4c05-9e20-5661ab5cfd15, 00000001, D:\a\w\live_engine_darktide\release\rel_2022_12_05_Patch1.0.2x\engine\win64\release\Darktide.pdb}
{00007fff7d6d0000, 00214000, a97a9ed6, ad309df2-55df-55d7-ee96-d09e93014650, 00000001, ntdll.pdb}
{00007fff7b670000, 000c3000, c80ae235, e17dbd97-b808-bd7d-6c7b-b009cd1cea87, 00000001, kernel32.pdb}

0x00007ff6cfeb0000:0x00000000004e5b3b _vsnprintf
0x00007ff6cfeb0000:0x00000000001492cf snprintf
0x00007ff6cfeb0000:0x000000000014a59c snprintf
0x00007ff6cfeb0000:0x00000000004e55f1 _vsnprintf
0x00007ff6cfeb0000:0x00000000000b60f8 printf
0x00007ff6cfeb0000:0x00000000000a28af printf
0x00007ff6cfeb0000:0x00000000000a3199 printf
0x00007ff6cfeb0000:0x00000000000a358e printf
0x00007ff6cfeb0000:0x00000000008bb50e ffxFsr2ResourceIsNull
0x00007fff7b670000:0x00000000000126bd BaseThreadInitThunk
0x00007fff7d6d0000:0x000000000005dfb8 RtlUserThreadStart
<>
<>1<</Crash version>>
<>lua<</Crash type>>
<>main<</Thread name>>
<>win32<>
<>bc441cb5d08dfe36f04c5ae43c45855c6f252943<</Build identifier>>
<>release<</Build type>>
<>255736<</Engine build id>>
<>Developer Build (1.3.3.59131)<</Product version>>
<>60076c9b-b910-44c3-bc49-60de6f54f4d1<>
<>0<>
<>— CPU
CPU: AMD Ryzen 9 5900X 12-Core Processor
Vendor: AuthenticAMD
Logical processors: 24
Family: 10:15, Model: 2:1
Type: 0, Stepping: 2
Features: SSE SSE2 SSE3 SSSE3 SSE4.1
Feature bits:
EBX: 00000110 00011000 00001000 00000000
ECX: 01111110 11111000 00110010 00001011
EDX: 00010111 10001011 11111011 11111111
— Memory
Physical Total: 16289MB
Available: 8694MB
— OS
Windows version 10.0 build 22621, 64 bit
Windows 10
Machine ID 1ed3014e-b37d-41b6-85ac-751c45daef99
<>os_build = 22621<>
— Network
Network interface: Realtek Gaming 2.5GbE Family Controller (IPv4, IPv6)
Network interface: Realtek RTL8192EE Wireless LAN 802.11n PCI-E NIC (IPv4, IPv6)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter (IPv4, IPv6)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter #2 (IPv4, IPv6)
Network interface: TunnelBear Adapter V9 (IPv4, IPv6)
— Input
Input device: XInput Device #1
— Volume
Volume for path ‘C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries/…/bundle’ is on SSD
— Graphics
Graphics card: NVIDIA GeForce RTX 3070 Ti (DirectX 12.1, 8031MB) Driver version: 52756
Graphics card: Microsoft Basic Render Driver (DirectX 12.1, 0MB)
Graphics card: Microsoft Basic Render Driver (DirectX 12.1, 0MB)
<>graphics_card = NVIDIA GeForce RTX 3070 Ti<>
<>driver = 52756<>
<</System Information>>
<>SSD<</Volume Information>>
<>C:\Users\jaylp\AppData\Roaming\Fatshark\Darktide\console_logs\console-2023-01-26-15.31.28-60076c9b-b910-44c3-bc49-60de6f54f4d1.log<</Console Log>>
<>C:\Users\jaylp\AppData\Roaming\Fatshark\Darktide\crash_dumps\crash_dump-2023-01-26-15.31.28-60076c9b-b910-44c3-bc49-60de6f54f4d1.dmp<</Crash Dump>>
<>
CrashMonitor
navigation
cjson
rule database
Vivox
wwise_plugin
<>
<>
#ID[30486d0f] = false; #ID[40274361] = false; #ID[7816be8b] = true; #ID[872cceda] = true; #ID[ad0f8d89] = true; #ID[b287ea32] = false; #ID[bfc1719f] = true; #ID[d3cd4a7b] = false; #ID[db144c29] = false; #ID[e26e1099] = DX11_0; #ID[f921e3b1] = true;
<</Render Capabilities>>
<>
#ID[06f1d0d3] = true; #ID[083115b7] = true; #ID[08f9e86f] = true; #ID[091bd468] = true; #ID[09f7658c] = false; #ID[0a5cf893] = true; #ID[0a7e1dda] = 1; #ID[0d3042d7] = 1; #ID[1301c0fc] = false; #ID[158ea454] = true; #ID[17fbd176] = true; #ID[1ff27994] = [128,96,160,]; #ID[217a0094] = false; #ID[2b4a07ef] = false; #ID[2ba7c395] = false; #ID[2eec68d7] = [4096,4096,]; #ID[2f0ebe66] = false; #ID[30271a75] = false; #ID[39846683] = true; #ID[3dc0a41f] = [2048,2048,]; #ID[41cc30d6] = true; #ID[4261180b] = true; #ID[4437469c] = false; #ID[4b1ae527] = 100; #ID[4cf95320] = R11G11B10F; #ID[4dfc90ec] = true; #ID[511030be] = false; #ID[51fa707c] = true; #ID[521e8314] = true; #ID[5311abc7] = true; #ID[53a88c27] = 0; #ID[53aece93] = true; #ID[58a6c554] = true; #ID[58d50c14] = false; #ID[591731be] = true; #ID[5923ab38] = false; #ID[5b23a27f] = 0; #ID[5bc01409] = 2.2; #ID[662251d8] = true; #ID[66d55137] = false; #ID[67488d9d] = true; #ID[702662e0] = high; #ID[743a4bf1] = high; #ID[757a9c66] = true; #ID[781acd9a] = high; #ID[7d5e6ac4] = 2; #ID[7d92b887] = 1; #ID[7ecedbbe] = true; #ID[7ef9c32d] = false; #ID[807d2fac] = 4; #ID[825d6573] = true; #ID[83fa86d9] = false; #ID[866b9087] = true; #ID[866fa593] = true; #ID[8e8e8d70] = 50; #ID[8fe21a51] = 1; #ID[9012e3b2] = true; #ID[9d44dc7f] = 0; #ID[9f681302] = true; #ID[9fdb92f0] = true; #ID[9fec9043] = false; #ID[a00c9715] = 0; #ID[a35323d4] = true; #ID[ab541828] = false; #ID[abd89f80] = false; #ID[ad0f8d89] = false; #ID[ad5cde98] = [512,512,]; #ID[ad6159c5] = false; #ID[ad7990f2] = true; #ID[adf9ff3c] = fsr2; #ID[ae835dc5] = true; #ID[b2b9ea5a] = balanced; #ID[b4ee0024] = false; #ID[b52a66bb] = [2048,2048,]; #ID[b751da36] = true; #ID[b9a6bef6] = false; #ID[baa2020c] = false; #ID[c31c500b] = [1280,720,]; #ID[c466aecd] = true; #ID[ce45eb78] = 0.5; #ID[cff8702e] = true; #ID[d864f17d] = true; #ID[db72134e] = 0; #ID[dd043413] = false; #ID[dde3b7d1] = false; #ID[dfa3fe1f] = true; #ID[e2f20722] = true; #ID[e3896b8a] = [256,256,]; #ID[e6bcf966] = true; #ID[ec4a90d8] = true; #ID[ec8fd018] = true; #ID[f1179189] = true; #ID[f4fd9c6d] = [2048,2048,]; #ID[f876be85] = true; #ID[fcdb085e] = 1;
<</Render Settings>>
<>…iews/social_menu_roster_view/social_menu_roster_view.lua:1182: attempt to perform arithmetic on local ‘roster_grid_first_visible_row’ (a nil value)<</Script Error>>
<> [1] @scripts/ui/views/social_menu_roster_view/social_menu_roster_view.lua:1182: in function _handle_input
[2] @scripts/ui/views/base_view.lua:404: in function update
[3] @scripts/managers/ui/ui_view_handler.lua:488: in function _update_views
[4] @scripts/managers/ui/ui_view_handler.lua:301: in function update
[5] @scripts/managers/ui/ui_manager.lua:786: in function update
[6] @scripts/game_states/state_game.lua:577: in function update
[7] @scripts/foundation/utilities/game_state_machine.lua:80: in function update
[8] @scripts/main.lua:124: in function update
[9] @scripts/main.lua:174:in function <scripts/main.lua:173>
<</Lua Stack>>
<> [1] self = table: 000000000A217F80; input_service = table: 0000000002D11510; dt = 0.015264200046658516; t = 8347.1159806077521; focused_grid_id = 1; grids = table: 0000000007A4F4E0; party_grid = table: 000000000577EA70; roster_grid = table: 00000000096E5120; party_selected_index = 1; roster_widgets = table: 000000000737AAB0; roster_grid_first_visible_row = nil
[2] self = table: 000000000A217F80; dt = 0.015264200046658516; t = 8347.1159806077521; input_service = table: 0000000002D11510; using_cursor_navigation = false
[3] self = table: 0000000002BC25A0; dt = 0.015264200046658516; t = 8347.1159806077521; allow_input = true; active_views_array = table: 0000000002BC31D0; active_views_data = table: 0000000002BC3580; resolution_modified = false; destroy_views = false; input_service = table: 0000000002D11510; null_service = table: 0000000002D1CE00; gamepad_active = false; allow_next_input = true; allow_next_draw = true; num_active_views = 3; highest_game_world_blur = 0; draw_game_world = true; render_scale = nil; any_view_using_input = false; i = 3; view_name = “social_menu_roster_view”; view_data = table: 000000000A217EE0; can_draw_view = true; drawing_view = true; is_closing = nil; instance = table: 000000000A217F80; game_world_blur = nil; disable_game_world = nil; view_using_input = true; view_instance = table: 000000000A217F80; use_real_input = true; input = table: 0000000002D11510
[4] self = table: 0000000002BC25A0; dt = 0.015264200046658516; t = 8347.1159806077521; allow_input = true; transition_ui = table: 0000000002BC4630; previous_transition_progress = 0; transitioning = false; new_transition_progress = 0; transitioning_in = false; transitioning_out = false; num_active_views = 3
[5] self = table: 0000000002B93E60; dt = 0.015264200046658516; t = 8347.1159806077521; allow_view_input = true
[6] self = table: 00000000000F6140; dt = 0.015264200046658516; network_is_active = true; t = 8347.1159806077521; ui_manager = table: 0000000002B93E60
[7] self = table: 00000000001687D0; dt = 0.015264200046658516; t = nil
[8] self = table: 0000000000074560; dt = 0.015264200046658516
[9] dt = 0.015264200046658516
<</Lua Locals>>
<> [1] _render_settings = table: 0000000009BF1440; _widgets_by_name = table: 0000000005A2E560; _fade_time = 0.30328170210123062; _refresh_list_delay = 0; view_name = “social_menu_roster_view”; _refresh_party_delay = 1.4818849014118314; _selected_roster_widget_column_last_frame = 1; _elements = table: 00000000074DEDE0; _offscreen_renderer = table: 0000000005F74290; _roster_lists = table: 0000000009BFDFE0; _settings = table: 00000000039097D0; _fade_delay = 0; _should_unload = true; _roster_alignment_widgets = table: 000000000C3122E0; _using_cursor_navigation = false; _widgets_with_portraits = table: 0000000006046A90; _roster_widgets = table: 000000000737AAB0; _party_promise = table: 000000000B370440; _pass_input = true; _entered = true; _definitions = table: 00000000058AA0E0; _refresh_roster_delay = 0.48188490141183138; _pass_draw = true; _on_enter_animation_triggered = true; _num_pending_invites = 0; _element_to_pivot = table: 000000000D2171D0; _focused_grid_id = 1; _offscreen_world = table: 000000000B8455C0; _player_list_tab_bar = table: 000000000D092EC0; _current_list_index = 1; _platform_id_to_display_name_lut = table: 0000000006046AC0; _grid_widget_definitions = table: 000000000A8719B0; _elements_array = table: 000000000D2171A0; _cursor_pushed = true; _can_close = true; _tab_ids = table: 0000000007A4F4B0; _ui_scenegraph = table: 000000000CC92780; _allow_close_hotkey = false; _roster_lists_promise = table: 00000000091F3690; _render_scale = 1; _widgets = table: 000000000AFABA60; _grids = table: 0000000007A4F4E0; _event_list = table: 00000000074DEDB0; _local_player_id = 1; _ui_renderer = table: 0000000007AA22A0; _widget_fade_time = 0.29999999999999999; _players_by_account_id = table: 0000000009BFDFB0; _party_widgets = table: 0000000006046A60; _parent = table: 00000000053B6080;
[2] _render_settings = table: 0000000009BF1440; _widgets_by_name = table: 0000000005A2E560; _fade_time = 0.30328170210123062; _refresh_list_delay = 0; view_name = “social_menu_roster_view”; _refresh_party_delay = 1.4818849014118314; _selected_roster_widget_column_last_frame = 1; _elements = table: 00000000074DEDE0; _offscreen_renderer = table: 0000000005F74290; _roster_lists = table: 0000000009BFDFE0; _settings = table: 00000000039097D0; _fade_delay = 0; _should_unload = true; _roster_alignment_widgets = table: 000000000C3122E0; _using_cursor_navigation = false; _widgets_with_portraits = table: 0000000006046A90; _roster_widgets = table: 000000000737AAB0; _party_promise = table: 000000000B370440; _pass_input = true; _entered = true; _definitions = table: 00000000058AA0E0; _refresh_roster_delay = 0.48188490141183138; _pass_draw = true; _on_enter_animation_triggered = true; _num_pending_invites = 0; _element_to_pivot = table: 000000000D2171D0; _focused_grid_id = 1; _offscreen_world = table: 000000000B8455C0; _player_list_tab_bar = table: 000000000D092EC0; _current_list_index = 1; _platform_id_to_display_name_lut = table: 0000000006046AC0; _grid_widget_definitions = table: 000000000A8719B0; _elements_array = table: 000000000D2171A0; _cursor_pushed = true; _can_close = true; _tab_ids = table: 0000000007A4F4B0; _ui_scenegraph = table: 000000000CC92780; _allow_close_hotkey = false; _roster_lists_promise = table: 00000000091F3690; _render_scale = 1; _widgets = table: 000000000AFABA60; _grids = table: 0000000007A4F4E0; _event_list = table: 00000000074DEDB0; _local_player_id = 1; _ui_renderer = table: 0000000007AA22A0; _widget_fade_time = 0.29999999999999999; _players_by_account_id = table: 0000000009BFDFB0; _party_widgets = table: 0000000006046A60; _parent = table: 00000000053B6080;
[3] _game_world_fullscreen_blur_amount = 0; _active_views_array = table: 0000000002BC31D0; _game_world_disabled = true; _num_active_views = 3; _active_views_data = table: 0000000002BC3580; _view_list = table: 00000000039027B0; _drawing_views = false; _registered_view_worlds = table: 0000000002BC3690; _transitioning = false; _timer_name = “ui”; _render_scale = 1; _curent_frame_view_layers = table: 0000000002BC4500; _game_world_fullscreen_blur_enabled = false; _transition_ui<</Lua Self>>
[Log end]

Steam Profile id: 76561199141291659