Crashes on startup, and character select. Played through prologue with no issues but now crash as soon as I enter world

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
GUID: 460ed4d3-73b2-4fb2-ac69-a197efccbd90
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play
  2. Crash

Platform:
Microsoft Store]

Approx. Time of Issue & Timezone:
[EVERY TIME

Reproduction Rate:
Constant (100%)

I was able to play through the prologue with zero crashes. Now as soon as I load into the game I crash.

UserBenchmarks: Game 208%, Desk 101%, Work 206%
CPU: Intel Core i7-11700KF - 98.7%
GPU: Nvidia RTX 3080 - 217.1%
SSD: WDC PC SN530 SDBPNPZ-512G-1002 512GB - 182.8%
HDD: Toshiba DT01ACA200 2TB - 101.6%
RAM: Hynix HMA81GU6DJR8N-XN 2x8GB - 80.3%
MBD: Asus ROG Strix G15CE_G15CE

ive uploaded several crash reports and launcher log.
darktide_launcher.log (540.1 KB)
console-2022-12-04-17.47.09-460ed4d3-73b2-4fb2-ac69-a197efccbd90.log (52.3 KB)
console-2022-12-04-17.40.19-1f18afc3-9aae-48e1-b053-ce83720614d8.log (30.8 KB)
console-2022-12-03-14.13.15-9e35c886-b331-42f4-b655-873156a31afe.log (58.3 KB)
console-2022-12-03-13.45.19-b464a923-8a4b-4dbc-95b7-152f43618f6c.log (48.3 KB)

2

This crash is on our radar - we’re working on it.

Apologies for the inconvenience.

1 Like
3

Thank you very much. I actually managed to last a few minutes today and almost joined a mission before the crash heres the two logs from today.
console-2022-12-05-16.11.36-5d6ffb4d-7305-495d-bcf5-1cfdbe6ea10e.log (30.7 KB)
console-2022-12-05-16.05.32-fffb5547-0db3-474d-b4f9-1ad6d37aa1ca.log (105.9 KB)

4

I just noticed that I now have two different darktide folders in my app data directory. One is the old one AppData-Roaming-FatShark-DarktideExternal, and today theres a new folder in AppData-Roaming-FatShark-MicrosoftStore-Darktide that is identical to the other DarktideExternal folder. Should I delete the older one and keep the microsoft store folder?

5

I FIXED IT by RESETTING/REFORMATTING my pc. thank the emporer

1 Like