Crash on game start

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Game crashed as soon as I selected character
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
GUID: 3ffccd81-07f9-4530-b0a2-bed4b90b8fa0
Log File:
Info Type:


Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1.clicked on Select Character
2. Game crashed with “Nonexistant Channel” message

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
sid the noy
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/18/2022 20.06 GMT
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%
console-2022-11-18-20.03.25-13d2fb46-fac3-4a06-83db-57b6ac5e2759.log (45.6 KB)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Hi @sidthenoy,

Based on the information in your logs, please can you try the following -

  • Enable Hardware Accelerated GPU Scheduling. Please see:

If this doesn’t work, other players have had success by deleting their Fatshark Roaming folder:
AppData\Roaming\Fatshark

GUID: 1cf8940b-33a2-42e8-ad34-b8da3775bb64
Log File:
Info Type: