Crashes on every startup attempt

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Game crashes after having clicked “play” in the launcher, the shaders have built (though with an error message) and EAC is loading and says “Waiting for game”.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: cd5a8c65-0ebf-4a7c-89f8-b24107c5fd12
Log File:
Info Type:

Error Displayed (If Applicable):
Shader error message was present during the beta as well but never stopped the game from booting.

“Something went wrong in the shader cache builder process exit code -1073741819”

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Start launcher through steam.
  2. Click play in the launcher.
  3. Wait for shaders to give an error that doesn’t stop the process apparently.
  4. Wait for EAC to load.
  5. Crash.

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
At every attempt to start the game since the launch on the 30th. No issues starting the game during the beta:

Reproduction Rate:
100%

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:
darktide_launcher.log (65.0 KB)

2

Thank you for your report, I’ve added it to our database.

3

I am having the same issue. Any updates? @FatsharkJulia