Crashes after shader cache

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - After Building Shader Cache

Issue Description (Required):

I cannot launch the game anymore. Happened today. Yesterday was fine. Did the %appdata% method and deleted the darktide directory, still doesnt launch after multiple resets. Verified game installation through steam as well.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 86497681-e503-49fb-b545-dbccd378e1fc
Log File:
Info Type:

2

Sorry to hear this - I can’t pinpoint an exact cause for this, unfortunately.

When deleting your AppData, did you also disable Steam Cloud Saving? This is important, as it may be restoring corrupted AppData otherwise. See below:

Step 1: Disable Steam Cloud Saving

If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the issue to resurface.

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’

Step 2: Delete AppData

NOTE: By deleting your AppData, operative loadouts and custom keybindings will be reset. You may wish to make a back-up of the directory in the event deleting your AppData does not work to resolve the issue.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory

Step 3: Verify Integrity of Game Files

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam