Crash that freezes my computer

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I could be in a mission, or in the Mourningstar, and then my in-game audio stops, but the game keeps going. After a second, the game and my PC freezes. I have to wait until darktide closes to be able to use my computer again.

I don’t remember when those crashes started happening to me, but they are inconsistent. Sometimes i could play for 2 or more hours and the crash doesn’t happen, only for the next day i crash a single time in every mission I go in.

Rarely, my in-game audio stops for a second before turning on again, although that hasn’t happened to me for a while.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 8c53c0ee-36dd-4a40-8a35-692d4ed8b6bf
Log File:
Info Type:

[PC] Upload Console Log & darktide_launcher.log (Optional):

crash_dump-2024-09-28-13.03.23-8c6a4e17-c809-4f8e-98b7-5ec479776274.dmp (743 KB)
console-2024-09-28-13.03.23-8c6a4e17-c809-4f8e-98b7-5ec479776274.log (2.9 MB)

2

When the PC loses responsiveness as you describe, it is usually indicative of a driver or hardware-related instability.

There could be many reasons for this, but I recommend starting by exploring the solutions in the article linked below:

[PC] How to Resolve PC Crashes, Loss of Responsiveness or Blue Screens (BSOD)