At start of missions audio stops and then the game freezes and crashes to desktop

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Since the most recent hotfix the game has become unplayable for me. I have around 850 hours of playtime, since the beta and I haven’t ran into such behavior yet. Playing through Steam.
Things I’ve tried so far:

  • Validating game files multiple times
  • Experimental build
  • Editing the user_settings.config file as follows:

First with

direct_storage = {
enabled = true
disable_bypass_io = true
force_file_buffering = true
force_mapping_layer = false
}

and when that didn’t work:

direct_storage = {
enabled = false
}

  • disabling profile rendering.

None of the above seem to work. Can provide more logs if needed.

GUID: cec21eac-a4ce-49db-9ac6-d944df0c93ee
Log File:
Info Type:

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

  1. Choose any operative
  2. Stay however long you wish in the Morning star or the psykhanium
  3. Start any mission
  4. Game loads, I play for 10 seconds to maximum 2 minutes then the audio cuts off and a few seconds later the game freezes and crashes to desktop.

[PC] Upload Console Log & darktide_launcher.log (Optional):

crash_dump-2024-07-06-00.05.03-cec21eac-a4ce-49db-9ac6-d944df0c93ee.dmp (1010 KB)
console-2024-07-06-00.05.03-cec21eac-a4ce-49db-9ac6-d944df0c93ee.log (146 KB)

2

Any ideas? Updated Nvidia drivers, issue still persists…

3

Sorry to hear the experimental build was unsuccessful for you. I don’t have any immediate solutions for you, but please rest assured our investigation in to this issue continues.

4

Hey Julia, thanks for the reply. Is there a major thread about this issue somewhere, so I can keep track of potential progress?