Crashtide: Crash of Crashemption

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crash to desktop while playing, but also on occasion when I’m browsing the store or just chilling in the Morningstar. Audio cuts out, short freeze and crash to desktop. Potato as my PC may be, before the update I barely ran into this issue with only 3-4 crashes during my 100+ hours playtime. After the update, and I’m not exaggerating here, I have 100+ crashes and counting. Mostly on my Psyker, but it started happening on my other characters too.

Things I’ve already tried to resolve this issue:

  • Removed my mods
  • Uninstalling/Re-installing the game (x3)
  • Verifying my gamefiles (zero issues)
  • Reinstalled/repaired Visual C++ Redistributables
  • Disabled Steam Cloud Saves
  • Turned off portrait rendering
  • Resetting of shader cache
  • Increased/decreased worker thread count
  • Changed all settings to low
  • Changed framerate 60 FPS
  • Updated/Reinstalled my drivers
  • Stripped down naked in a candlelit room dancing in a circle singing praise to the Emperor
  • Sacrificied my cat to Nurgle and my dog to Chaos Undivided.

That last bit is a joke, my cat is fine and I don’t have a dog, I’m just trying to make it clear I’ve tried anything and everything I could think of but the Machine Gods won’t let me be great and live my best life.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: f6a84800-0302-44a5-a02e-0b8bc8104727
Log File:
Info Type:


[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-04-24-05.42.20-f6a84800-0302-44a5-a02e-0b8bc8104727.log (306 KB)

4 Likes

I don’t have any recommendations right now, but we are aware of and looking in to this crash.

Apologies for the inconvenience.

1 Like

Quick update: I’ve been playing on the Experimental Build that’s been mentioned in another thread for 2 hours now and I’m happy to report that there hasn’t been a crash in sight. The audio cuts and short freezes are still happening but I don’t crash to desktop anymore so I’ll take that as a win.

Whatever you guys have been doing , keep doing it :smile:

Thanks for the update! Tagging our Engine Developer, @Axloss, for visibility. :slight_smile:

1 Like

ty for the feedback.

1 Like

another thing you could try is

in game files you find the file
settings_common.ini with the setting use_blocking_io = true, set this to false.

This will be the default in the future, so currently it’s quite untested. But it could help

If you can please try it out with direct storage and let us know if it improves anything.

can i ask if your SSD is connected with m2, SATA or some other interface?

2 Likes

I tried it out and have been playing for a +4 hours now and no CTDs and no freezes/audio cuts either. Occasionally some light stuttering here and there but nothing that hindered my gameplay.

SSD:

Extremely grateful for the help and communication. I’m back to playing normally now.

1 Like

thx for verifying that, I will forward this to the project so they should perhaps try it out more internally.

The blocking io will be deprecated in a future update when we update the audio engine, but perhaps we should change this before that.

2 Likes

I tried the experimental build and the game lags to the point of unplayability when I do, idk why

@Nexusthenormie did you disable direct storage?

Otherwise you could upload the log, could be an issue with PSO or that you re-populate it since this is causing stutters.

The idea is that the shader cache should generate this for you. But the branch also had some experimental code that allows ppls having issues with the PSO storage to disable it in runtime. Could be t hat you were affected by this code. Note that this is not something we run with in live game at all.

You could also try this

another thing you could try is
in game files you find the file
settings_common.ini with the setting use_blocking_io = true, set this to false.
This will be the default in the future, so currently it’s quite untested. But it could help

I’ve disabled direct storage yes and it still lagged really bad. I’ve also tried the user_blockin_io change. the beta lags even worse than the normal game does pretty much

1 Like

On current Windows 10 with current driver on an RTX 3070 Ti with DLSS and Raytracing OFF, FSR2 balanced, 12 cores on an i7-12700k and 32GB DDR5. Constant crashing since last patch. I’m lucky to get through one mission. Game is unplayable in current state.

GUID: 215beac0-88b0-4a05-b041-3b59a6c24ba9

1 Like

could you upload your log? (located in %APPDATA%\Fatshark\Darktide\console_logs)

should be visibile if you have issues with PSO’s in it.

we will update the experimental branch later today as well. One current issue is that there was some code that was not working properly when direct storage is disabled, which could lead to deadlocks.

Perhaps this could also affect gameplay, the issue is that we currently is testing only with direct storage since our assumption is that everyone should be able to run with it.

Why certain ppl have issues with stutter and audio is not yet determined.

2 Likes

if you encounter a crash again please upload the guid as well and I will see if it’s a match.

This looks like something else from a first glance

2 Likes

console-2024-03-28-19.12.01-65456dc3-be3d-478a-ae8f-eac81a5dc4e2.log (223.1 KB)
idk if this will be the correct log but it’s the most recent one

console-2024-04-29-16.31.35-93ea63cd-a09e-4a3a-a960-d0ccb5f06ae0.log (92.7 KB)
console-2024-04-29-16.34.49-8b2b7e85-3052-43fc-82b0-224e8f2ae75e.log (175.8 KB)
console-2024-04-29-16.52.51-215beac0-88b0-4a05-b041-3b59a6c24ba9.log (129.3 KB)
console-2024-04-30-05.10.50-6b654583-6e55-48dd-98c8-0f0dbc5a240a.log (153.8 KB)

GUID: 7f91eeb8-822a-46d0-87f8-68e8b1bfcb9b
Log File:
Info Type:


console-2024-04-30-15.26.05-7f91eeb8-822a-46d0-87f8-68e8b1bfcb9b.log (137.5 KB)

crashify://7f91eeb8-822a-46d0-87f8-68e8b1bfcb9b

1 Like

Upon further investigation the issue seems to be hardware related. Replacing mobo (RAM slots compromised).

Thx for your hard work. Game is stable now after temp fix.

nope, no pso logs more than one. Please try the experimental branch now since it was updated today and not on tuesday due to stability issues.

edit. if you update a log i should see stalls longer than 100 ms in it.