Game crashes right after going into mission

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I can launch the game, walk around the Mourningstar, queue for a mission. When the mission is loading (characters sitting in the ship), after briefing is done, the game loses audio (everything goes quiet), after a couple seconds it freezes, finally after another couple seconds my PC bluescreens.
It was working fine until yesterday (had 10 hours in the game so far). No changes hardware/software wise, it just stopped working today.

Troubleshooting:
-tried “verify files” in the launcher - didn’t help
-update nvidia drivers to latest - didn’t help
-reinstall the game - after reinstalling I was able to get into a mission but it crashed after like 3 minutes (same way, first no audio, then blue screen)
-deleted “shader_cache.hans” - didn’t help

That’s where I’m at right now - cannot play at all.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

UPDATE: I tried launching the game a couple more times and now it crashes at character select. So it’s not tied to going into a mission.

2

When dealing with BSODs, the root cause usually extends beyond Darktide, as it is likely exposing an underlying system instability. It could be helpful to share your Windows Event Viewer logs on the Microsoft Support discussions. Alternatively, you can use the ‘Get Help’ app to reach out directly to Microsoft Support for assistance: