Issue Description:
The game crashes after starting it from the launcher. This happens either before character selection or just after while loading the The Mourningstar. Based on what I could find in the logs, the crash seems to be EAC related. Even when I wait at the intro screen the game inevitably crashes soon, regardless of my own input. This does not happen when I launch \binaries\Darktide.exe directly (purely for testing, I obviously can’t log-in/play this way). Other games utilizing EAC are working fine.
What is interesting is that I’ve been able to play last weekend without any issues. These crashes started happening continuously since Monday and I have not been able to play ever since. The only thing that has changed in my setup is my cable modem. My ISP sent my a new modem which I’ve installed last Monday.
Suspecting that the new modem might be causing these issues I’ve tried changing some settings such as disabling the built-in firewall and enabling DMZ. This did not help.
I’ve also tried connecting via a mobile hotspot but the crashes still happened.
Other things I’ve tried to resolve this issue are:
-Running Steam as administrator;
-Deleting Darktide user settings folder (%AppData%\Fatshark\Darktide);
-Validating Darktide files using Steam;
-Reinstalling Darktide;
-Manually reinstalling EAC;
-Removing Epic Game Launcher & Epic Online Services;
-Adding Darktide and EAC to Windows Firewall whitelist;
-Whitelisting Darktide/EAC in my virus scanner (NOD32);
-Disabling antivirus completely;
-Launching Windows as barebones as possible using Selective startup;
-Running sfc /scannow to check for corrupted Windows components.
None of these things had any effect on the game crashing. I’m not sure what else I can do to fix this?
Crash Report (If Applicable):
No crash report (CrashifyUploader shows up and closes almost immediately)
Error Displayed (If Applicable):
None
Steps to Reproduce:
1.Start game via Launcher.
2.Game loads and intro plays.
3.Game crashes either before or after character selection.
Mission Name (If Applicable):
N/A.
Platform:
Steam
Player ID:
76561197989964098
Approx. Time of Issue & Timezone:
11/23/2022, 15:45PM - GMT+1
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
N/A
Upload Console Log:
console-2022-11-23-14.35.18-695f223f-6d5a-468a-a051-e23086412e87.log (7.0 KB)
console-2022-11-23-14.46.31-d62085f8-1c82-42b8-bae4-acd671d736ef.log (16.9 KB)
console-2022-11-23-14.47.12-f740ddac-54d5-4b5c-9396-fe0418ff5fa7.log (16.8 KB)
console-2022-11-23-14.48.06-e1ac5aba-318b-4620-b125-9f504f43c51c.log (7.0 KB)
Upload darktide_launcher.log:
darktide_launcher.log (107.5 KB)