We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
After reaching the character selection screen, the game will freeze then crash after 1 second. The character model doesn’t alsways appear.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Start the Game
- Press Space on the Title Screen
- Character Selection Screen Appears
- Freeze and Crash after 1 sec
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/06/2022,04:42 PM, Paris
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
console-2022-12-06-15.41.14-6fbf4992-2330-469e-a588-c9e70dc8e9b5.log (29.4 KB)
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
darktide_launcher.log (580.8 KB)